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Clarity overcomes confusion when explaining a refund policy or troubleshooting a tech issue. To develop this customer service skill, practice or get customer service training to help you break down the problems into manageable pieces and develop solutions within the boundaries of your company’s policies.
Headline news scandals that include preventable employee behavior — case in point, News Corporation — are always helpful for justifying training budgets. This is one of those topics where sending out a policy may satisfy some internal, or external, compliance requirement but is unlikely to fill a training need.
Thanks for sharing great news! "New Service From Harvard Aims to Replace Classroom Lectures" [link] (via @ frankcalberg , @ arossett & @ alc47 ) #. RT @ JaneBozarth : The bad news: No magic authoring tool is going to do this for you. pgsimoes, @ Yammer & @ themaria thnx for bringing me my top news!
It’s back-to-school season for most educators and this year, the TechSmith Education team is writing a series of blog posts with some ideas for the classroom. Let’s be honest, writing sub plans takes way more time than writing normal lesson plans. The level of detail needed is difficult to achieve in writing.
He frequently shares about accessible elearning development through our Learning Dispatch blog and newsletter. For more on the legal aspects of accessibility, see our “ Accessibility in the News, Legal Edition ” page.). For more on this topic, see Grove’s blog posts on accessibility business case arguments ). What can you do?
They grew up with technology and are highly adept at using it for shopping, dating, consuming news, learning, and communicating tending to rely on texting, digital messaging, and social media for primary communications. They can give up potentially writing off an entire generation. Reevaluate policies. Plan for change.
Monthly eLearning News. -->. Great News for Lectora & CourseMill Users. Stay tuned to the Everything eLearning Blog and Lectora on Twitter , Facebook and Linkedin for the latest developments. Christie Wroten graduated from Indiana Wesleyan University with a bachelors degree in English and Writing. Back to Blog Home.
My own work combination of consulting, management training and writing allows me to apply experience across the disciplines. It’s in the News. Business news, and often headlines of the day, are great sources of real world examples. These are good sources for specific regulation or policy related examples.
Monthly eLearning News. -->. Stay tuned in to the Everything e-Learning Blog as we share the most up-to-date trends in mLearning. Christie Wroten graduated from Indiana Wesleyan University with a bachelors degree in English and Writing. Back to Blog Home. Be the First to Know with the Lectora Blog. Industry News.
Monthly eLearning News. -->. Christie Wroten graduated from Indiana Wesleyan University with a bachelors degree in English and Writing. When shes not writing about e-Learning, Christie enjoys traveling or playing piano and guitar. Back to Blog Home. Be the First to Know with the Lectora Blog. Industry News.
Monthly eLearning News. -->. Christie Wroten graduated from Indiana Wesleyan University with a bachelors degree in English and Writing. When shes not writing about e-Learning, Christie enjoys traveling or playing piano and guitar. Back to Blog Home. Be the First to Know with the Lectora Blog. Industry News.
Signed into law on October 13, 2010, America’s Plain Writing Act defines plain language as: “Writing that is clear, concise, well-organized, and follows other best practices appropriate to the subject or field and intended audience.” Or: “ This part of the policy tells you, the appraiser, how to share your review. ”.
For more on the legal aspects of accessibility, see our “ Accessibility in the News, Legal Edition ” page.). For more on this topic, see Grove’s blog posts on accessibility business case arguments ). For example, there are presentations on how to write great alt text. Accessibility policies have many components.
Monthly eLearning News. -->. Whether it’s a specific set of instructions, tutorials, or a newpolicy or concept, showing learners exactly what you want them to know could increase their understanding of the material. Christie Wroten graduated from Indiana Wesleyan University with a bachelors degree in English and Writing.
Monthly eLearning News. -->. To take a look at the most recent trends in mLearning read our recent blog mLearning on the Rise in 2012. Christie Wroten graduated from Indiana Wesleyan University with a bachelors degree in English and Writing. Back to Blog Home. Be the First to Know with the Lectora Blog. ReviewLink.
Monthly eLearning News. -->. THE PIANO GUYS’ awe-inspiring mash-ups have surpassed 182 million YouTube views combined, and receive half a million new views each day! Their amazing music and talents have been featured on highly rated shows including the “TODAY” show, “The Tonight Show” and Fox News. Back to Blog Home.
Monthly eLearning News. -->. Christie Wroten graduated from Indiana Wesleyan University with a bachelors degree in English and Writing. When shes not writing about e-Learning, Christie enjoys traveling or playing piano and guitar. Back to Blog Home. Be the First to Know with the Lectora Blog. Industry News.
Monthly eLearning News. -->. If you want your learners to understand: Facts (policies, product specifications, laws). Christie Wroten graduated from Indiana Wesleyan University with a bachelors degree in English and Writing. When shes not writing about e-Learning, Christie enjoys traveling or playing piano and guitar.
Monthly eLearning News. -->. Subscribe to the Everything eLearning Blog and visit Lectora University for access to a wealth of e-Learning resources. Christie Wroten graduated from Indiana Wesleyan University with a bachelors degree in English and Writing. Back to Blog Home. Be the First to Know with the Lectora Blog.
Monthly eLearning News. -->. Christie Wroten graduated from Indiana Wesleyan University with a bachelors degree in English and Writing. When shes not writing about e-Learning, Christie enjoys traveling or playing piano and guitar. Back to Blog Home. Be the First to Know with the Lectora Blog. Industry News.
Monthly eLearning News. -->. For more great Lectora tips, tricks and resources, subscribe to the Everything e-Learning Blog and visit Lectora University. Christie Wroten graduated from Indiana Wesleyan University with a bachelors degree in English and Writing. Back to Blog Home. Be the First to Know with the Lectora Blog.
Monthly eLearning News. -->. Learn more tips and tricks by subscribing to the Everything for e-Learning Blog , or visiting Lectora University. Christie Wroten graduated from Indiana Wesleyan University with a bachelors degree in English and Writing. Back to Blog Home. Be the First to Know with the Lectora Blog.
Monthly eLearning News. -->. Christie Wroten graduated from Indiana Wesleyan University with a bachelors degree in English and Writing. When shes not writing about e-Learning, Christie enjoys traveling or playing piano and guitar. Back to Blog Home. Be the First to Know with the Lectora Blog. Industry News.
Monthly eLearning News. -->. Christie Wroten graduated from Indiana Wesleyan University with a bachelors degree in English and Writing. When shes not writing about e-Learning, Christie enjoys traveling or playing piano and guitar. Back to Blog Home. Be the First to Know with the Lectora Blog. Industry News.
In 2022, companies will need to decide which of their pandemic-era policies become their new way of working. That means company policies, job roles, and performance metrics will all be built around the reality of a hybrid workplace. Reskilling, Upskilling and New Skilling: What’s the Difference? Why Does It Matter?
I was somewhat surprised - no, gobsmacked - this weekend to read in a blog post by Abel Pharmboy that one conference in the USA - the American Society of Cell Biology Annual Meeting (sounds full of life) - has expressly forbidden its delegates from tweeting during presentations. Writing down notes on a pad? I'm just saying.
If you read any professional journals or education publications over the summer break, most of them have written at least one story on this new ideology. National news organizations like CNN and NPR have covered it, along with the New York Times and the Washington Post, which has done multiple stories.
Posts by Andrew Dyer at Workable Blog. Chris Hicken ‘nuffsaid blog. Location: Poughkeepsie, New York, United States. She writes about it, posts on LinkedIn about it, and also works as a Customer Success Manager for a Customer Success Platform, Catalyst. 30-Day Leadership blog. Workable Resources. Name: Ashna Patel.
Monthly eLearning News. -->. Submit the form to write information to your spreadsheet in the Action Properties menu under the General tab. For more great Lectora tips, visit Lectora University and subscribe to the Everything e-Learning Blog. Back to Blog Home. Be the First to Know with the Lectora Blog. ReviewLink.
Monthly eLearning News. -->. Christie Wroten graduated from Indiana Wesleyan University with a bachelors degree in English and Writing. When shes not writing about e-Learning, Christie enjoys traveling or playing piano and guitar. Back to Blog Home. Be the First to Know with the Lectora Blog. Industry News.
Workplace trends tips: How to optimize hybrid working Invest in collaborative technology and tools Redesign offices to support collaboration and also focused, individual working Set clear policies and expectations Foster inclusive communication Provide equal opportunities for hybrid workers 3. This isnt just a trendits a mindset.
In this blog, we are going to talk about how to start your online course business from scratch. At the same time, businesses invest in continuous professional education , freelancers and individuals look for self-development courses or learn new skills online. Wonderful news, right? Leave a 9 to 5 job within 6 months.
Monthly eLearning News. -->. Here are some User Testing methods from Laura: Quality Assurance Editors – In this stage, QA editors ensure the quality of the course’s instructional design, writing, consistency and conformance to company standards. Back to Blog Home. Be the First to Know with the Lectora Blog. Industry News.
As it turned out, I had an unplanned break from blogging for nearly 5 months. I am still struggling with writing, and still considering stopping all together, so 2023 will be a different year. . ‘Doomscrolling: How can we manage the growing addiction to negative news?’ ’ [ WEF ].
Whether it’s a map, diagram, graph, or image, writing an alt text can be tricky. Hence, in this blog post, we cover the basics of alt text, why it is crucial for publishers, and tips for writing a meaningful text to increase the accessibility of digital publications. Write meaningful alt text. When not to add an alt text?
Monthly eLearning News. -->. Christie Wroten graduated from Indiana Wesleyan University with a bachelors degree in English and Writing. When shes not writing about e-Learning, Christie enjoys traveling or playing piano and guitar. Back to Blog Home. Be the First to Know with the Lectora Blog. Industry News.
My colleague, Gary Woodill , had the opportunity to write for Stephen Downes ‘ OLDaily in the month of July. For those of you not familiar, OLDaily - short for Online Learning Daily - is a daily newsletter, with commentary, about significant news in the online learning field. I certainly hope you’ll consider subscribing.
Monthly eLearning News. -->. Finding and accessing the world’s leading e-Learning software and e-Learning resources just got easier with the new Lectora domain. While you’re here, take advantage of all the great ways to enrich your Lectora development: Everything eLearning Blog. Back to Blog Home. Lectora eLearning News.
The good news? AI strategist and eLearning expert, Stella Lee, shares insights on selecting the right AI tools, upskilling an AI-literate workforce, and developing ethical AI policies. To build fair and effective AI policies, companies must involve diverse voices to ensure AI aligns with company culture and values.
Monthly eLearning News. -->. Reawaken your imagination by finding new ways to become engaged not only with yourself, but with employees, and your audience. Stay up to date on the Lectora User Conference by following the live blogs and posts from Chicago, including sessions, activities and news. Back to Blog Home.
Monthly eLearning News. -->. Get the latest information on the Lectora User Conference with live blogs and posts from Chicago including sessions, activities and news. Christie Wroten graduated from Indiana Wesleyan University with a bachelors degree in English and Writing. Back to Blog Home. Lectora eLearning News.
Monthly eLearning News. -->. Get the latest information on the Lectora User Conference with live blogs and posts from Chicago including sessions, activities and news. Christie Wroten graduated from Indiana Wesleyan University with a bachelors degree in English and Writing. Back to Blog Home. Lectora eLearning News.
Monthly eLearning News. -->. For more information about the 2012 Lectora User Conference and to stay up-to-date on the latest news and announcements, please visit lectora.com. Christie Wroten graduated from Indiana Wesleyan University with a bachelors degree in English and Writing. Back to Blog Home. Industry News.
The good news? You don’t need to write in 1s and 0s to use gamification in business training. So many contracts, policies, and information sessions can make even the best employees feel overwhelmed. The post How to use gamification in training (with actual examples) appeared first on TalentLMS Blog. Ready, set, go!
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