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10 Tested Tips to Help You Ace Customer Service Training

Infopro Learning

Your customer service teams must have the skills they need to not only meet but exceed customer expectations. Having a highly effective and engaging customer service training program in place that delivers a high ROI is critical to your success. Develop a Business Aligned Learning Strategy.

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The Personal Versus Personalized Learning Debate

Origin Learning

Personal Learning and Personalized Learning are two terms, which are being used interchangeably for some time now? Do both terms refer to the same type of learning? In this blog post, we look at them and see which strategy influences learning at the modern workplace. What is Personal Learning?

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Best eLearning Content Development Company in Australia

Brilliant Teams

eLearning content development refers to the process of creating educational and corporate training that are delivered online or through digital platforms, such as courses and modules, designed to facilitate learning in a virtual environment. What is eLearning content development?

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How to Use Microblogging in Workplace Learning

Upside Learning

As a personal learning tool, Twitter is great but it’s a public platform and what you share on it is available to everyone, some organizations may need tools which can be installed behind their firewalls (Laconica, Yonkly) or that is available as a secure private service (Yammer).

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7 Critical Tips While Developing eLearning for Remote Sales Teams

Hurix Digital

E-learning involves training on computers or other gadgets outside of the traditional classroom, accessed via the Internet. It refers to a method of distributing all or part of a sales training curriculum online. To help them position your advantages, you can additionally assess your goods and services to those of competitors.

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Using #Characters in eLearning, Part 1

eLearning Cyclops

Starting with this post, I am going to begin a series of posts sharing examples of how I have used characters in learning. When I refer to learning I am not simply referring to only web-based training (WBT), but also job aids, informal learning and marketing learning events.

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The 7 c’s of natural learning

Clark Quinn

I referred to supporting the activities that we find in natural learning, for both formal and informal learning. Similarly in informal learning, we need to create ways for people to develop their understandings, work together, to put out opinions and get feedback, ask for help, and find people to use as models.

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