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How to Easily Create Powerful Customer Education

Spark Your Interest

They want to know which problems that it will solve, and what experts in the field think of its merits. Customer education pre-purchase takes many forms and often includes the following: Blog posts, e-books, and podcasts – direct to a customers inbox. Webinars and video tutorials to build a stronger rapport. Knowledge Base.

Education 220
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Instructional Design: Something Old, Something New

Allison Rossett

Although we set out to learn about the contours of the elearning terrain, our project revealed much about instructional design practice today. Were learning professionals relying on webinars, on podcasts, on mobile learning? Years back I did a project for a government agency. Where are the problems with the appraisals?

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Instructional Design: Something Old, Something New

Allison Rossett

Although we set out to learn about the contours of the elearning terrain, our project revealed much about instructional design practice today. Were learning professionals relying on webinars, on podcasts, on mobile learning? Years back I did a project for a government agency. Where are the problems with the appraisals?

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Top 10 Types of Employee Training Methods

Infopro Learning

Through interactive modules, video tutorials, and online quizzes, employees can learn at their own pace, anytime and anywhere, ensuring continuous development and knowledge retention. This type of training method enhances decision-making, critical thinking, and problem-solving abilities by immersing employees in realistic simulations.

Methods 221
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eLearning Development 101: The Guide to eLearning Authoring Tools

OpenSesame

Studio ‘09 also lets users publish to multiple platforms, including Articulate Online, mobile devices, podcasts, Word, CDs, or various LMSs by publishing to SCORM. Developers can record screens, import PowerPoints, or expand on existing project templates. Similar to Inspire, projects can be published to LMSs via SCORM and AICC.

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What specifically is e-learning good for?

Clive on Learning

Tutorials which develop problem-solving and decision-making skills, using case studies, scenarios and other forms of interactivity. As a tool to allow groups of learners to collaborate on projects and assignments. As a means for learners to present the outcomes of projects and assignments.

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Lessons from TechSmith Customer Education with Doug Brunner

TechSmith Camtasia

Video tutorials, blogs, and technical documentation are just some of the different ways you can provide users of your product with the help they need to be successful. He has created tutorial videos for a variety of projects, including Camtasia. Is there a problem they’re trying to solve? What are they trying to do?