Axonify

OCTOBER 9, 2020

This year has been quite a roller coaster for the food retail industry. And while the pandemic is far from over, the dust has settled enough for many in the food retail industry to be asking: What’s next? Pandemic-related disruptions have packed several years worth of change into a few months. We sat down with … Continued.

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Change Industry Trends 246

Axonify

SEPTEMBER 15, 2020

But no one has had quite the same experience as retail over the past five months. Retailers have faced opposing realities. On the other hand, speciality retailers were forced to … Continued. COVID-19 has disrupted every business, every industry, every workplace. Copyright © 2020 Axonify Inc. - All rights reserved.

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Performance Sales Industry Business 246

TOPYX LMS

SEPTEMBER 25, 2020

2020 has not been a good year for the retail industry. Many retail companies, such as JCPenny, J. 1 Other retail companies had to spend a lot of money to simply stay open. and three other big retail chains have put more than $3 billion into higher salaries, benefits, and other Covid-19 measures…. Walmart Inc.

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LMS Journal Tips Learning Management System 223

TOPYX LMS

FEBRUARY 13, 2020

Employee productivity is important across all industries, especially retail. Retail companies rely on the performance of their staff to generate sales and attract and retain customers. Without a productive workforce, a retail organization can’t survive. For example, most retail workers need targeted sales training.

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Platform Productivity Product Customer Service 207

Axonify

JUNE 16, 2021

All your favorite retail leaders and industry commentators get together to talk about what’s worked for them in the past year and how they’re preparing to take on next year’s challenges. Retailers … Continued. In some ways, the annual NRF conference feels like a big reunion. Needless to say, this year there’s a lot to talk about.

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Support Conference Industry Trends 246

Infopro Learning

MARCH 24, 2023

Retail is an industry that is constantly evolving, and one of the most critical aspects of success in this field is having a strong and effective workforce. Attracting, recruiting, and developing talent is crucial for retail companies to thrive and stay competitive. Some of the major challenges are: 1.

Develop 221

Develop Diversity Training Social Media Social Networks 221

Infopro Learning

APRIL 13, 2023

The retail industry plays a critical role in the global economy and is one of the largest employers worldwide. Retail businesses sell goods and services to consumers through various channels, such as brick-and-mortar stores, e-commerce websites, and mobile applications.

Diversity Training 221

Diversity Training Solution Develop Budget 221

Axonify

JULY 22, 2021

Not only are they leaving their jobs in record numbers (with the retail sector taking the biggest hit), but there’s also a very real war for talent as the economy rapidly reopens in the wake of climbing vaccination numbers. The job market is bouncing back and expectations among employees on the frontlines are changing fast. … Continued.

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Job Market Change 246

Axonify

JANUARY 25, 2021

2020 turned retail upside down. Stores became fulfillment centers, and associates became safety champions and rule enforcers. The ways we shop changed, with a host of new options like buy online, pickup in store (BOPIS) and same-day ship from store.

Performance 246

Performance Strategy Policies Hosting 246

Axonify

NOVEMBER 5, 2024

What diversity, equity and inclusion is, and how retailers investing in DEI can attract, retain and engage top talent.

Trends 130

Trends 130

TOPYX LMS

JUNE 25, 2019

Retail employees help generate a large portion of a business’ revenue by helping shoppers find what they need, suggesting additional purchases, and providing exceptional customer service. Those services can help retail companies improve key metrics like:

Metrics 186

Metrics Business Customer Service Tips 186

Axonify

APRIL 28, 2021

Navigating the past year in retail has been a bit like walking on a tightrope. We’ve all been focused on putting one foot in front of the other, with a few wobbles along the way. In precarious situations, it’s tempting to keep your eyes glued to your feet. But keeping your head up and focusing … Continued. All rights reserved.

Discussion 233

Discussion Trends 233

TOPYX LMS

JUNE 20, 2019

Retail companies face multiple challenges when it comes to onboarding and retaining new hires. Every year, retail companies experience staff churn at a rate of 5 percent per month,¹ struggle to replace lost employees, and create a positive atmosphere that helps new hires be effective and build careers at the company.

Social Learning 188

Social Learning Social Companies Learning 188

Axonify

SEPTEMBER 17, 2024

Retail Gazette & Axonify examine top retail challenges and how retailers can overcome turbulence caused by digital transformation and evolving shopper habits.

Digital 130

Digital Develop 130

Hurix Digital

JUNE 1, 2025

This blog explores how gamification, targeted training, and robust L&D strategies transform retail training programs. The retail sector presents a balancing act. However, the past few years have been very challenging for retail workers. The situation constantly changes, and employees must be highly skilled and flexible.

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Augmented Reality Program Blended Learning Gamification 52

Axonify

NOVEMBER 10, 2020

Retailers have already converted Black Friday from a single day into a two-month cycle of ongoing promotions and virtual door-busters. This week is the official start of the holiday shopping season! But the shopping calendar is typically marked by the release of the “must-have” gift.

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Calendar Association Convert Games 221

Axonify

SEPTEMBER 19, 2024

Your retail teams want training and development opportunities—but are they worth the investment? An expert weighs in.

Develop 130

Develop Train Training Expert 130

Axonify

FEBRUARY 27, 2025

Discover how effective retail task management can drive operational consistency across stores, enhance customer experience and empower frontline employees.

Effectiveness 130

Effectiveness Management Custom Support 130

eLearning Industry

MAY 19, 2025

Cinecraft partnered with a global retailer to modernize sales training using AI-driven simulations and personalized feedback. By integrating a custom LLM and secure infrastructure, they created a scalable solution that improved associate confidence, customer service, and business outcomes.

Association 52

Association Simulations Customer Service Security 52

Xyleme

OCTOBER 29, 2024

Products Used Create Syndicate Results: --> Founded in 1922, Canadian Tire leads the retail business of Canadian Tire Corporation, Limited (TSX: CTC). Products Used Create Syndicate Results: --> Founded in 1922, Canadian Tire leads the retail business of Canadian Tire Corporation, Limited (TSX: CTC).

Xyleme 52

Xyleme Teams SharePoint LCMS 52

Axonify

JANUARY 17, 2025

NRF’s Big Show, the world’s largest retail conference, has always been a pulse check for retail’s future, and this year’s event was nothing short of electric.

Conference 130

Conference Trends 130

Wisetail

MARCH 17, 2022

Retail is a busy, often chaotic work environment, especially when high turnover contributes to confusion and fractured work teams. Support your retail employees with L&D opportunities to increase confidence and improve retention.

Picture 130

Picture Train Training Work Team 130

Wisetail

MARCH 10, 2022

Out of the conference room and into the cloud: We’re making the case for comprehensive, accessible, and mobile L&D with a learning management system for the retail space. The post The Basics: Practical Tools for Retail Learning and Development appeared first on Wisetail LMS & LXP.

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LMS Tools Develop Learning Management System 130

Experiencing eLearning

OCTOBER 26, 2021

Let’s say the audience is retail managers, so that’s the primary focus. Based on the information you gather, you might draft a scenario like this: Lisa is an assistant manager for Retail Spree, a discount retailer. Excerpted from the FLSA explanation of overtime pay. Compliance training scenario.

Wage and Hour Training 448

Wage and Hour Training Compliance Training Case Study Train 448

MobileTrain

FEBRUARY 10, 2025

Luxury retail is more than just selling high-end productsits about creating a brand experience that exudes exclusivity, sophistication, and impeccable service. Yet, training retail teams to consistently deliver this level of excellence remains a significant challenge. Thats where MobieTrain comes in.

Customer Service 52

Customer Service Services Custom Train 52

Upside Learning

APRIL 24, 2025

Explore how organizations across industriesfrom airlines to fashion housesused the Impact Framework to increase helpline calls, improve retail accuracy, and track skill proficiency. Case Studies: Learning Designed with Intent Real Outcomes. Real Lessons. Each case reinforces one truth: measurement isnt an afterthought. Its built in.

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Guide Case Study Business Metrics 250

Axonify

FEBRUARY 23, 2024

We asked retail managers about the instances of retail fraud they're experience, how prepared their teams are and more.

Management 130

Management Teams Learning Trends 130

Axonify

FEBRUARY 5, 2021

In 2020 the use of the word “pandemic” increased by more than 57,000%. The same may end up being true for the word “vaccine” in 2021. It seems to be on everyone’s lips these days—on the news, in Twitter feeds, and woven through conversations with family, coworkers and friends. Of course, efficiently vaccinating millions of … Continued.

Mobile 245

Mobile Twitter News Tips 245

Axonify

APRIL 19, 2024

Tried-and-true learning tips and tricks from DFI Retail Group, Lowe’s and Deutsch Family Wine & Spirits superusers to inspire your own Axonify experience.

Learning Strategy 130

Learning Strategy Teams Strategy Tips 130

Axonify

NOVEMBER 10, 2021

It’s a challenge Carl Boutet, retail strategist and author of The Great Acceleration: the Race to Retail Resilience, knows well. Retailers have told him time and again … Continued. But what about when they’re more informed about your products and services than your frontline employees? Copyright © 2021 Axonify Inc. -

Emergent 246

Emergent Performance Technology Authoring 246

Gyrus

SEPTEMBER 27, 2024

Global Retailer A global retail company used Synthesia to create multilingual training videos for onboarding employees across different regions. Features like automatic subtitles and multilingual voiceovers ensure that training materials reach everyone in the organization, regardless of their location or language.

Diversity Training 130

Diversity Training Corporate Learning Voiceover Compliance Training 130

Axonify

MAY 7, 2021

Big organizational changes don’t happen overnight. There are a lot of stakeholders and a lot of moving pieces. Countless calls, emails and meetings. Plans made, revised and revised again. And through it all, there’s usually one person, or a small group of people, who are the driving force behind the change—the champions, the change agents.

Change 246

Change Tips Personalization Personal 246

eLearning Industry

NOVEMBER 22, 2024

This article discusses how eLearning can help offline retailers to up their game when they have to compete with D2C companies. This post was first published on eLearning Industry.

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Offline Help eLearning Games 98

OpenSesame

MAY 6, 2025

New Yorks Retail Workplace Violence Prevention Act will change the standard for retail training. The post Everything You Need to Know and How to Prepare2025 New York Retail Worker Safety Act appeared first on OpenSesame: Online training today for the skills you need tomorrow.

Standards 52

Standards Skills Teams Change 52

Axonify

AUGUST 20, 2021

Since the start of the pandemic, brick-and-mortar retailers have had to pivot again and again to keep up with rapid changes. While the rise in vaccinations promised some stability, the delta variant is throwing retail yet another curve ball.

Association 241

Association Change Learning Trends 241

eLearning Industry

SEPTEMBER 12, 2023

What do modern retail employees expect from their employers? How can you meet their requirements and increase your retention rates? Read our 8 valuable tips and keep your workforce happy and motivated. This post was first published on eLearning Industry.

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Organization Tips Industry eLearning 115