Infopro Learning

MARCH 25, 2025

Personalized and technology-enabled learning experiences rapidly surpass the traditional model of classroom-based training sessions. Essential to this transformation is the emergence of corporate learning services, tailored solutions that address the specific learning needs of modern organizations. billion by 2033.

Corporate Learning 170

Corporate Learning Blended Learning Diversity Training Corporate eLearning 170

Infopro Learning

FEBRUARY 10, 2021

Today providing good customer service can give your organization a huge competitive advantage. You might be surprised to hear that some of the most successful customer service training programs don’t focus on products or services. Solution Highlights. Component 1: Blended Learning Strategy.

Customer Service 419

Customer Service Services Blended Learning Custom 419

Infopro Learning

FEBRUARY 16, 2022

In recent years, the volatile business environment and the impact of ever-changing customer needs have resulted in the transformation of managed training services. Leaders must have a proper understanding of the fundamentals of managing training services. Post-learning support is equally essential to ensure training success.

Services 415

Services Management Training Train 415

Infopro Learning

MARCH 22, 2023

Organizations can optimize their training program requirements by partnering with a Managed Learning Services (MLS) provider. What are Managed Learning Services? It involves outsourcing learning and development activities to a third-party provider who manages and delivers the training. billion by 2031.

Services 419

Services Diversity Training Compliance Training Program 419

Infopro Learning

JANUARY 7, 2021

Future Learning Landscape Predictions. This past year organizations have been focusing on converting existing learning programs into formats better suited for employees who are now working remotely. Developing a long term learning strategy. Now organizations are looking for long term learning and development solutions.

Services 419

Services Management Outsource Convert 419

Infopro Learning

SEPTEMBER 22, 2021

Most organizations have realized the significance of learning in the current business scenario. Therefore, it is essential for Learning & Development teams to collaborate with business leaders, enabling organizations to transform learning by creating incredible training experiences. Setting Learning Goals.

Customer Service 383

Customer Service Diversity Training Services Blended Learning 383

Ninja Tropic

MARCH 6, 2025

Custom eLearning Course Development: From Concept to Completion Organizations are increasingly turning to custom eLearning solutions to meet their unique training needs. This article delves into the process of custom eLearning course development, providing practical insights from concept to completion. The result?

Custom eLearning Development 52

Custom eLearning Development Diversity Training Compliance Training Custom 52

Infopro Learning

FEBRUARY 16, 2023

This is where managed learning services come in, offering a solution to reduce the risks associated with transitions. According to the 2021 Global Risk Management Study ,77% of financial services risk leaders believe that new, interconnected risks are emerging at a faster pace.

Services 419

Services Management Agile Reputation Management 419

Ninja Tropic

FEBRUARY 23, 2025

Bespoke eLearning Solutions: Process & Examples that Drive Engagement Bespoke eLearning solutions have emerged as a transformative force. These tailored learning experiences cater to the unique needs of individuals and organizations, offering a personalized and effective approach to knowledge acquisition and skill development.

Examples 52

Examples Custom eLearning Development Case Study Solution 52

Infopro Learning

APRIL 22, 2021

Enterprise organizations adopted new software and policies to meet customer needs better. These business changes also influenced the learning landscape. Many of the employee learning programs from the past were no longer effective after the spread of Covid19. Business Aligned Learning Objectives.

Services 419

Services Strategy Outsource Management 419

Ninja Tropic

APRIL 2, 2025

Employees learn at their own pace, mastering one competency before moving on to the next. For example, an employee might use a CRM system to track customer interactions and identify trends in customer satisfaction levels. Businesses use CBT to build a workforce that is skilled, confident, and ready to meet job demands.

Compliance Training 52

Compliance Training Diversity Training Skills Guide 52

Infopro Learning

NOVEMBER 24, 2021

Customer service is an age-old necessity for any business and will continue to be for the foreseeable future. A remarkable customer experience is critical to the sustained growth of any business. Delivering exceptional customer experiences ensures high customer loyalty and customer retention.

Customer Service 340

Customer Service Services Custom Program 340

Infopro Learning

FEBRUARY 9, 2021

Learning outsourcing is quickly becoming an increasingly popular option. If you are like the many other businesses looking to improve your training ROI this year, managed training services is an option you may want to consider. Managed training service providers differ from your typical training outsourcing partner.

Services 354

Services Custom eLearning Development Blended Learning Management 354

Infopro Learning

SEPTEMBER 7, 2023

However, the one-size-fits-all approach to training is no longer effective, businesses require customized training solutions that address their specific challenges. That’s where Managed Learning Services (MLS) solutions come in. This can help ensure a smoother transition to new processes or roles.

Services 221

Services Blended Learning Solution Custom 221

Infopro Learning

APRIL 15, 2025

The learning landscape transforms daily with new systems, skills, and tools. Thats where interactive learning platforms emergedynamic solutions revolutionizing how companies prepare teams for the future using adaptive learning. Aside from performance, these platforms improveemployee satisfaction.

Platform 221

Platform Interactive Compliance Training Business 221

LearnDash

DECEMBER 19, 2024

They sought to find a learning management solution (LMS) that offered flexibility, scalability, reporting, and community integration. Learn how LearnDash brought their vision to life and the measurable results that followed. We love seeing successful customer stories! How can we build a thriving community for students?

Network 255

Network Custom Social Networks Community 255

Clarity Consultants

FEBRUARY 25, 2025

But what if there was a way to keep your audience hooked and make learning stick? Custom eLearning development, guided by an experienced instructional design consultant, can help organizations integrate storytelling into their training programs. Why Storytelling Matters in Learning Humans are wired for stories.

Case Study 52

Case Study Corporate eLearning Custom eLearning Development Diversity Training 52

Infopro Learning

FEBRUARY 15, 2021

Learning outsourcing is quickly becoming an increasingly popular option. If you are like the many other businesses looking to improve your training ROI this year, managed training services is an option you may want to consider. Managed training service providers differ from your typical training outsourcing partner.

Services 332

Services Custom eLearning Development Blended Learning Outsource 332

Infopro Learning

APRIL 10, 2025

Unlocking customer delight is no longer a choice; its a need in todays hyperconnected, consumer-centric world. The success or failure of companies hinges on their ability to hit the mark in the eyes of their customers, and this is all underpinned by a team of employees with excellent customer service skills.

Customer Service 221

Customer Service Services Custom Skills 221

Infopro Learning

AUGUST 18, 2021

More and more, businesses are turning to managed learning services as a solution for scaling-up learning and development activities and efficiently manage training budgets. This created the need for remote training services. The Future of Training Service Providers. Moving Forward Into the Future.

Organization 419

Organization Management Outsource Metrics 419

Infopro Learning

APRIL 11, 2025

That is where AI-powered managed learning services come in a new paradigm that integrates advanced technology with managementstrategies to create scalable, effective learning solutions. The Shift to AI-Driven Learning The corporate training market is booming. What Is AI-Driven Managed Learning Services?

Services 221

Services Compliance Training Business Management 221

Infopro Learning

SEPTEMBER 22, 2023

Exceptional customer service holds immense potential for building a brand and fostering customer loyalty. Whether your customers are individual consumers or business professionals, meeting and exceeding their service expectations is crucial for retaining your existing audience and attracting new clientele.

Customer Service 221

Customer Service Services Custom Skills 221

Infopro Learning

NOVEMBER 3, 2020

Today the customer experience is one of the top factors consumers consider before making a purchase. This is one of the many reasons why improving customer service is a high priority for many modern organizations. They need to know how your offerings can help customers with their pain points. Solution Highlights.

Sales 419

Sales Knowledge Product Productivity 419

Infopro Learning

APRIL 16, 2021

The Modern Customer’s Expectations. Today customer service is a tool you can utilize to build customer relationships and drive sales. The quality of customer service your organization provides influences your potential customer’s sales decisions. It can also impact customer loyalty.

Productivity 419

Productivity Product Custom Simulations 419

Upside Learning

FEBRUARY 5, 2025

Recently PwC published a survey report where the employees in this financial services department said they believed that almost 60% had inadequate knowledge requirements to thrive during the present moment. Enter eLearning, a powerful solution that is causing a paradigm change in training from the banking to the financial industry.

Compliance Training 148

Compliance Training Diversity Training Simulations Corporate eLearning 148

Infopro Learning

MAY 27, 2024

Central to this endeavor is customer service training and product knowledge enhancement, which are pivotal in maximizing customer satisfaction and driving overall business performance. working from home, has created significant opportunities for innovation, particularly in learning and development.

Remote Learning 221

Remote Learning Services Diversity Training Management 221

Petra Mayer

APRIL 7, 2025

Implementing a Learning Management System (LMS) is an exciting step toward making training more efficient, scalable, and accessible for your organization. It serves as the foundation of an organizations learning and development initiatives, making it easier to deliver consistent, high-quality training to employees, volunteers, and teams.

FAQ 52

FAQ LMS vendor Compliance Training 52

Infopro Learning

JULY 3, 2024

Employee upskilling and strategic learning and development are critical for maintaining business performance and competitiveness in the pharmaceutical industry. External learning partners and managed learning service providers are important in helping pharma companies create a healthy learning environment for their employees.

Compliance Training 221

Compliance Training Diversity Training Services Change 221

Infopro Learning

OCTOBER 25, 2021

As customers prefer digital platforms to conduct their banking-related activities, sales employees lack the opportunity to access relevant information that surfaces during in-person communications. Sales teams working in the Finance industry must also acquire relevant skills to anticipate the ever-evolving customer and market needs.

Sales 419

Sales Diversity Training Program Case Study 419

Infopro Learning

JULY 16, 2021

Over the last year and a half, much has changed in the world of professional learning and development. New software and technology have been adopted across various industries to meet changing customer needs better. Learning and development programs play a significant role in successfully facilitating change.

Outsource 450

Outsource Providers Custom eLearning Development Association Learning Management System 450

Infopro Learning

MAY 9, 2024

Advancing technologies, shifting skill requirements and an emphasis on improving employee experiences are driving the need for flexible and cost-efficient corporate training solutions. L&D leaders value adaptability, assistance, and a provider’s capability to tailor learning solutions to integrate into their organization.

Services 221

Services Diversity Training Outsource Management 221

Infopro Learning

SEPTEMBER 29, 2020

The banking and financial services industry is constantly changing and adapting all the time. Advancements in technology and current events are changing the way these businesses interact with both their customers and even their employees. Customer service has become the leading factor consumers consider before making a purchase.

Performance Support 391

Performance Support Support Performance Global 391

Infopro Learning

JANUARY 21, 2021

Today businesses that provide quality customer experiences can set themselves apart from competitors and gain a more extensive base of loyal customers. Quality service is one of the critical factors today’s consumers consider before making a purchase. Solution Highlights. The process begins with in-depth planning.

Knowledge 380

Knowledge Productivity Product Blended Learning 380

Upside Learning

NOVEMBER 19, 2024

Here are some advantages of eLearning: Flexibility: Minimize disruption in day-to-day operation and learn at your own pace. Customization: Modules tailored to specific skills ranging from technical prowess to customer interaction. Scalability: Organizations can easily outreach remote teams with training programs worldwide.

Custom eLearning Development 148

Custom eLearning Development Cyber Security Training Compliance Training Solution 148

Infopro Learning

FEBRUARY 7, 2024

Ongoing efforts to continually upgrade the skills of your workforce and implement effective learning and development strategies remain paramount for the success of any organization in 2024. These outsourced services will span training delivery, learning consultancy, curriculum design and development, and consequential services.

Services 221

Services Diversity Training Compliance Training Roles 221

Infopro Learning

SEPTEMBER 28, 2020

Now that quality customer experiences are one of the leading key factors consumers consider before making a purchase, improving customer service has become a high priority for many organizations. One of the top customer service complaints is that employees did not know enough to help them with their queries.

Knowledge 410

Knowledge Product Productivity Blended Learning 410

Infopro Learning

JUNE 19, 2023

Transparency Market Research (TMR) report states that managed learning services provide a wide range of expertise while reducing training costs by 15% to 20%. Infopro Learning understands the importance of aligning learning initiatives with the overall business strategy of an organization.

Services 221

Services Management Agile Metrics 221