Association eLearning

MAY 11, 2016

If a customer service agent has had to sit through dry lecture videos that were filmed ten years ago, which are now online, that may be their image of eLearning.” Digitec, Instructional Designer, Jennifer Ritter wrote a blog about this recently explaining, “I now realize that I was raised with game-based learning.

Association Learning Management System 100

Association Learning Management System Blended Learning CD-ROM LMS 100

The Learning Rooms

APRIL 11, 2025

A term to describe adult learning theory. A learning theory developed by B.F A framework for developing learning outcomes which vary in cognitive complexity under the skills of recall, understand, apply, analyse, evaluate, and create. A learning theory for the digital age developed by George Siemens. Andragogy.

Diversity Training 52

Diversity Training Compliance Training Digital Blended Learning 52

Origin Learning

JANUARY 7, 2015

Have you ever stood in front of a machine, with little or no idea about how to operate it – say at a self-check-in counter at an international airport that has its default language set to Dutch, or in front of a self-service kiosk for a tram that requires you to input information and money to print your ticket? Image Credit – [link].

Cognitive 100

Cognitive Theory Social Learning Theory 100

Infopro Learning

JULY 7, 2022

This has led to the need to rethink human resource strategies and changing requirements for both soft and technical skills. A L&D procurement strategy for services needs to account for cultural adaptation as more and more businesses are going global. Identifying Skills Shortages. million by the year 2030.

Global 221

Global Virtual Classroom Off-shore Outsource 221

Hurix Digital

FEBRUARY 20, 2024

Experiential learning, a robust learning theory, emerges as a compelling alternative to traditional models. This approach to learning distinguishes itself from cognitive and behavioral theories by adopting a more comprehensive viewpoint. Here are some best practices for implementing experiential learning: 1.

Cognitive 45

Cognitive eLearning Strategy Strategy Diversity Training 45

Knowledge Guru

JANUARY 7, 2014

When it comes to game-based learning, 2014 is the year of theory moving into practice. Managerial and Supervisory: Soft-skills training often (but not always) works best in face-to-face situations. Customer Service: A simple card game with customer scenarios can work well here. Use the suggestions as a starting point.

Games 229

Games Corporate Learning Compliance Training Content 229

LearnDash

FEBRUARY 16, 2021

One of the biggest leaps most learners make as they grow a new skill is putting theory into practice. Customer service training. Customer service is a difficult job. Most people only contact customer service when something has gone wrong, which often means they’re already in a bad mood. Classroom management.

Online Learning 279

Online Learning Online Customer Service Culture 279

Knowledge Guru

FEBRUARY 25, 2014

Research has repeatedly shown that using these techniques can increase retention of new knowledge and skills. Better customer service. The real story behind the forgetting curve, and what the latest research has to say about Herman Ebbinghaus’ theory. Who’s this guide for? More sales. Faster new hire on-boarding.

Corporate Learning 222

Corporate Learning Guide Case Study Free 222

LearnDash

JUNE 19, 2024

Many skilled managers excel in their fields yet struggle to grasp key financial concepts, hindering effective decision making and strategic planning. They selected LearnDash for its versatility and ease of integration with other services to enhance the online learning experience. Cohort-based online learning!

Blended Learning 264

Blended Learning Digital Custom Virtual Classroom 264

Association eLearning

JULY 14, 2014

Scott, you wrote for Association Now about how marketing requires different skills than it once did. Scott Oser: Well, what I was really talking about in the article that I wrote was how marketers now need to have a lot more skills than just direct mail or just e-mail or just one thing. Oser: Exactly, yeah. Oser: Exactly.

Expert 200

Expert Social Networks Association Google 200

LearnDash

DECEMBER 23, 2013

As with any profession, it is important to set goals so that you can continue to grow in your skills and abilities as an elearning developer. Specialization allows you to command a higher price-point for your services. I would take the services of a specialist over a generalist any day. Theories can only take you so far.

eLearning Consultant 178

eLearning Consultant eLearning Strategy ISPI eLearning 178

The Performance Improvement Blog

JUNE 26, 2014

She writes in The New Yorker : Disruptive innovation is a theory about why businesses fail. It’s not a question of whether or not an organization will face disruptive innovation but rather when it occurs, will that organization have the knowledge, skills, and capability to shape the situation to its advantage. It’s not more than that.

Organizational Learning 207

Organizational Learning Innovation Press Learning 207

Infopro Learning

OCTOBER 26, 2023

It requires a constant commitment to nurturing employees’ skills and fostering growth. As indicated in LinkedIn’s “Building the Agile Future ” report , approximately 25% of job skill requirements have undergone a shift of about 25% since 2015. Projections suggest that by 2027, this percentage is anticipated to double.

Consulting 221

Consulting Blended Learning Portfolio Collaboration 221

Learning Visions

FEBRUARY 1, 2013

Raph Koster -- "in games learning is the drug" in A Theory of Fun. It has to do with challenge vs. your skill level. If your ability exceeds the skill level you might get bored. Instead of just teaching math skills, give it a purpose that will connect with your audience (what do they want to do with that math?).

Cognitive 237

Cognitive Games Create Design 237

TalentLMS

MAY 11, 2023

Regardless of where your salespeople are standing, they’re likely overwhelmed with their everyday tasks and, therefore, neglect to grow their selling skills. In this article, we’ll focus on some practical and essential selling skills to include in your training program so each of your team members can turn into a successful salesperson.

Skills 98

Skills Authoring Tools Tips Case Study 98

Avilar

SEPTEMBER 22, 2021

Front-line service workers have long-faced chronically low wages, undesirable work hours, and limited benefits. In the face of such pervasive lack of respect, is it any wonder that front-line service workers are seeking new job opportunities? Here’s how (and why) to build a culture of respect for your service workers.

Services 90

Services Culture Policies Engineering 90

Thinkdom

OCTOBER 30, 2024

Simulation-based eLearning provides the immersive experiences needed to bridge theory and practice. By engaging learners in scenarios that mimic real-world tasks, simulations help them apply their skills confidently in their roles. It supports VR content, making it ideal for immersive training environments.

Simulations 52

Simulations Custom eLearning Development eLearning Tools Authoring Tools 52

Infopro Learning

NOVEMBER 17, 2023

Customers’ expectations have also evolved, demanding personalized services and seamless digital experiences. To navigate this shifting terrain successfully, insurance professionals must equip themselves with the knowledge and skills to meet future challenges.

Compliance Training 221

Compliance Training Program Case Study Augmented Reality 221

Clark Quinn

FEBRUARY 27, 2013

I think Ruth Clark’s provides a great service in presenting what the research says on elearning, starting with her highly recommended book eLearning and the Science of Instruction. As Raph Koster’s fun and valuable book A Theory of Fun for Game Design aptly points out, the reason games succeed is that they do require learning.

Teach 203

Teach Games Taxonomy Research 203

Infopro Learning

MARCH 27, 2018

For example, employees may still encounter the same customer service issues, or sales hurdles that prevent them from hitting their monthly targets. For example, surveys or eLearning assessments reveal that a majority of your audience lacks effective communication skills. Avoid Time-Sensitive Topics. Avoid Time-Sensitive Topics.

Compliance Training 193

Compliance Training Authoring Tools Tips Content 193

SincX Learn

AUGUST 21, 2024

Welcome to the intriguing realm of Information Processing Theory! Inspired by computers, the development of early computers in the 1940s and 1950s heavily influenced the conceptualization of Information Processing Theory. Miller and Ulric Neisserdeveloped this theory, which likens our minds to complex information systems.

Theory 52

Theory Cognitive Informal Brain 52

KnowledgeCity

FEBRUARY 26, 2025

Important but Not Urgent: Developing a structured employee training program to improve long-term workforce skills. The TRIZ method (Theory of Inventive Problem Solving) provides a structured approach to problem-solving by identifying and adapting universal innovation principles.

Problem 52

Problem Compliance Training Issue Methods 52

Kapp Notes

JULY 29, 2014

Duncan is passionate technologist who enjoys bridging the gap between theory and application and mapping out strategies and solutions that allow technology to be leveraged in new and unique ways. Here is part of our conversation. Kapp: Can you tell us a little about your company, Qstream.

Conversation 198

Conversation Analytics Sales Blended Learning 198

Learning Pool

MARCH 14, 2024

Less than six months on from the addition of AI Conversations to our portfolio of industry-leading content development services, we’re thrilled to have made the eLearning Industry list of the ‘Top Content Providers with AI Tools Expertise’ for the first time in 2024.

Compliance Training 122

Compliance Training Expertise eLearning Tools Providers 122

Association eLearning

JANUARY 3, 2018

So, scouts have more say in their badges than working professionals have about their skills training. If the learner works in customer service, they probably don’t need to know how to do payroll. Maybe they want to get out of customer service and are interested in it. And those learners are adults. That doesn’t seem right.

Learning Objects 196

Learning Objects Version Customer Service Learning Objectives 196

Infopro Learning

JUNE 5, 2023

The banking sector is a critical component of modern economies, serving as a cornerstone of the financial infrastructure that offers various financial services to individuals and businesses alike. Scenario-based approach: Provided leaders with scenarios as a bridge from theory to practice, a first-hand experience of the learner’s work life.

Compliance Training 221

Compliance Training Compliance Program Online 221

Learning Pool

NOVEMBER 15, 2023

Offering an array of content services, including fully editable content libraries prepared by subject matter experts and custom content development by an award-winning team of learning experience designers, this award recognizes our efforts to create e-learning content with compelling instructional design, underpinned by proven learning theory.

Compliance Training 116

Compliance Training Providers Content eLearning 116

Hurix Digital

MAY 17, 2025

This lack of dedicated time for learning and development discourages employees from investing time in skill enhancement and acquisition. Consequently, the skills required to do a job are also changing. It enhances employees skill enrichment and overall engagement, performance, and job satisfaction.

Corporate Learning 52

Corporate Learning Corporate eLearning Trends Blended Learning 52

Kapp Notes

JUNE 13, 2013

Singapore’s games sector comprises of over 62 games development, publishing and services companies. Here is an dissertation discussing the use of off-the-shelf games to help teach management skills. We discussed Malone’s Theory of Intrinsic Motivation.

Resources 191

Resources Cognitive Authoring Tools Simulations 191

Integranxt

NOVEMBER 16, 2023

Blending theoretical concepts with hands-on experiences, this form of immersive learning offers learners a blend of theory and practice, enabling them to experience purposeful engagement, attain insightful revelations through reflection, foster an emotional connection to their work, and establish significant and productive professional connections.

Theory 52

Theory Simulations Case Study Blended Learning 52

LearnDash

DECEMBER 3, 2018

Since most problems arise as learners start translating theory to practice, a flipped classroom is a more optimal use of learner time. Covering a concept in theory helps learners find their bearings, but most don’t understand a lesson until they put it in practice. Imagine customer service or sales training. Skill development.

Classroom 153

Classroom Lecture Course Online 153

Infopro Learning

DECEMBER 28, 2023

It plays a pivotal role by providing sales teams with the knowledge and skills to navigate this new terrain. Through role plays, learners can enhance their communication skills, objection-handling techniques, and confidence. That’s where an effective sales training program becomes indispensable.

Sales 221

Sales Program Effectiveness Diversity Training 221

Learning Pool

OCTOBER 17, 2023

Training Industry, the leading research and information resource for corporate learning leaders, prepares the Training Industry Top 20 report on critical sectors of the corporate training marketplace to better inform professionals about the best and most innovative providers of training services and technologies.

Companies 114

Companies Industry LMS Train 114

Hurix Digital

MAY 12, 2025

This rearrangement presents a critical challenge for the oil & gas industry, demanding a skilled and adaptable workforce primed to succeed in this evolving environment. Table of Contents: Understanding the Energy Transition What is Sustainable Procurement Workforce Training? What is Sustainable Procurement Workforce Training?

Change 52

Change Diversity Training Simulations Association Learning Management System 52

Tony Karrer

NOVEMBER 17, 2011

link] November 30-December 2, 2011, Online Educa Berlin 2011: International Conference on Technology Supported Learning and Training for Corporate, Education and Public Service Sectors , 17 th , Hotel InterContinental Berlin, Berlin, Germany. link] December 12-14, 2011 Kaleidoscope : The Fully Networked Human? v Mlýn , Czech Republic.

eLearning Conferences 261

eLearning Conferences Conference Blended Learning Diversity Training 261

Learning Rebels

APRIL 19, 2018

The same theory applies when trying to discover your hidden potential. A creative side, that you know, if you worked hard enough, could give you more happiness than any customer service training could. Meaning, seeing challenges as signs that you need to ramp up your skills, stretch yourself, and expand your abilities.

Tips 145

Tips Voice Change Skills 145

Creativ Technologies

APRIL 28, 2022

So the academic knowledge imparted through technology uses learning theories and other streams to ensure that learners have the best possible learning experience. Educational technology is quite relevant for the learners of today, whose skills development is affected by the use of the right tools such as LMS. Cognivitism.

Theory 98

Theory Learning Theory Score Streaming 98