Spark Your Interest

JANUARY 26, 2021

And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. Organizations need to educate their customers on the products or services they sell. And value to the organization selling the product or service.

Education 220

Education Custom Authoring Tools Miro 220

eFront

MAY 16, 2017

For example, you discover that you need to improve customer service task proficiency. For example, case studies stress the importance of learning a vital skill, while a story can create emotional resonance with your employees and reiterate the benefits of active participation.

Compliance Training 60

Compliance Training Blended Learning Online Simulations 60

LearnDash

SEPTEMBER 10, 2021

Use a video service that includes interactive elements. Note: some video services, such a Vimeo and Wistia) will include heat maps so that you can see what points your learners re-watch most. This might be the information to include in separate study guides. Use it to provide “how-to” tutorials or demonstrations.

Video 328

Video Education Online Lecture 328

KnowledgeAnywhere

DECEMBER 13, 2021

The following case studies represent successful outcomes from using VR as part of a comprehensive training program. United Parcel Service (UPS) prepares drivers for road hazards. Duke Energy , one of America’s largest energy holding companies, uses VR for customized simulated field service training for their technicians.

Case Study 93

Case Study Virtual World Study Simulations 93

Fly Plugins

APRIL 22, 2024

There were times that I was trying to validate product ideas with a simple three or four page site with one of these services and I simply did not have the flexibility or control of the content to achieve what I wanted. We’ve covered Kirk’s site, WP Apprentice, in one of our WP Courseware user case studies. And guess what?

Resources 209

Resources Beginner Blended Learning Site 209

Clive on Learning

OCTOBER 2, 2012

I’m also beginning to see some changes to the way that your good old e-learning tutorial is presented. One of those is the inclusion of interactions that break out of the constraints of isolated self-study. Hopefully, one of the tools vendors will see the potential and provide this service for you.

Study 96

Study Interactive Social Comparison 96

BigTinCan

DECEMBER 14, 2020

A case study of a global sportswear brand’s digital transformation odyssey, including details on why generic digital solutions simply wouldn’t work for their business model. We’ll explain why that is in a moment, in the first case study. Case Study #1: Global Sportswear Apparel and Lifestyle Brand.

Case Study 116

Case Study Lesson Study Global 116

eFront

FEBRUARY 24, 2015

Are you a product oriented, a service oriented or a performance oriented organization? For instance, technical training usually needs simulations, service improvement training usually need scenario-based decision making, and product training requires detailed tutorials on the product. Determine Performance Needs.

Corporate eLearning 40

Corporate eLearning Blended Learning Case Study Training 40

Infopro Learning

SEPTEMBER 8, 2023

ChatGPT has been implemented in numerous applications, including customer service, virtual assistants, and content generation. Companies have already started experimenting with ChatGPT and generative AI to a known body of content and generating a course outline, module content, tutorials, quizzes and assessments within seconds.

Roles 221

Roles Case Study Virtual World Simulations 221

Dashe & Thomson

JUNE 26, 2011

I was talking last week with a young woman from Kenya who does accounting for a local financial services company. According to a Stanford University study, peer teaching, far outperformed eLearning or other forms of instruction. She started discussing the differences between our culture and the one she came from.

Collaborative Learning 178

Collaborative Learning Community Collaboration Distance Learning 178

Thinkdom

SEPTEMBER 12, 2024

Copy.ai : AI writing tool that can generate a wide range of content formats, perfect for knowledge base articles, quizzes, and case studies. DoInk: A free screencasting tool with annotation features for creating interactive video tutorials. Related: 7 ChatGPT Prompts for Rapid eLearning Development 4.

Custom eLearning Development 52

Custom eLearning Development eLearning Tools Diversity Training Authoring Tools 52

Allison Rossett

APRIL 21, 2012

Tutorials, scenario-based learning, practice and feedback, and problem-solving strategies were identified as typical. The 2009 study gives me pause. They worked together, under the leadership of an instructional designer, in service to a client organization. Practitioners inclined towards the familiar in mid 2009.

Instructional Design 212

Instructional Design Instructional Instruction Design 212

Allison Rossett

APRIL 21, 2012

Tutorials, scenario-based learning, practice and feedback, and problem-solving strategies were identified as typical. The 2009 study gives me pause. They worked together, under the leadership of an instructional designer, in service to a client organization. Practitioners inclined towards the familiar in mid 2009.

Instructional Design 212

Instructional Design Instructional Instruction Design 212

Ninja Tropic

JANUARY 29, 2025

A customer education platform is a digital system designed to teach customers how to use your product or service effectively. These platforms offer courses, tutorials, and interactive learning modules that help customers achieve their goals while using your products. Analytics and Reporting: Tracks learner progress and outcomes.

Platform 52

Platform Custom Education Authoring Tools 52

Thinkdom

SEPTEMBER 12, 2024

Copy.ai : AI writing tool that can generate a wide range of content formats, perfect for knowledge base articles, quizzes, and case studies. DoInk: A free screencasting tool with annotation features for creating interactive video tutorials. Related: 7 ChatGPT Prompts for Rapid eLearning Development 4.

Custom eLearning Development 52

Custom eLearning Development eLearning Tools Diversity Training Authoring Tools 52

TalentLMS

APRIL 9, 2018

In this article, we’ll highlight 7 skill-building activities that are just right for customer service online training. 7 Skill-Building Activities For Customer Service Online Training. Your customer service reps are on the front line of business operations. Product Know-How Online Training Tutorials.

Customer Service 58

Customer Service Case Study Activities Services 58

Docebo

MARCH 24, 2020

In Brandon Hall Group’s 2020 Employee Engagement Study, organizations told us these were the most important steps to improve engagement and keep employees motivated: Create a sense of belonging. Enable teamwork and collaboration. Provide guidance. This provides leadership and again demonstrates empathy.

Trust 164

Trust Brandon Hall Docebo Collaboration 164

TechSmith Camtasia

APRIL 12, 2022

A lot of tutorial videos aren’t exactly what you’d call entertaining. But, adding music to a tutorial video can transform even the most mundane topic. This post will cover everything you need to know to add music to a tutorial video effectively. So, is a tutorial video with music more effective than one without?

Music 52

Music Tutorial Video TechSmith 52

Ninja Tropic

APRIL 10, 2025

This article explores eight competency-based training case studies from Ninja Tropic, each demonstrating how modern learning techniques drive business impact. The following case studies highlight how Ninja Tropic has successfully implemented these principles to help organizations achieve measurable outcomes.

Case Study 52

Case Study Compliance Training Corporate eLearning Examples 52

Hurix Digital

APRIL 14, 2025

Studies show that 48% of users say website design is the most important factor in determining a businesss credibility. How to Choose the Best Typesetting Services and Tools? According to a study , users judge the visual appeal of a website in less than 50 milliseconds. How to Choose the Best Typesetting Services and Tools?

Trends 52

Trends Innovation Design Format 52

Allison Rossett

JULY 7, 2012

Andrea is an instructional designer housed in one of the Colleges, Mark an experienced online instructor, who also leads faculty development efforts in the all-university Instructional Technology Services (ITS). This online space is intended to be one-stop, self-service shop about online course design. ITS is a place.

Online 149

Online Help Course Blackboard 149

Arlo Training & Events Software

OCTOBER 2, 2023

A step-by-step tutorial covering everything from how to set-up GA4 to using advanced reporting to generate actionable insights for your training business. Book a FREE consultation with the Arlo professional services team. Read the full case study here. We covered the migration steps in: Arlo’s guide to GA4 migration.

Tutorial 52

Tutorial Providers Video Case Study 52

LearnDash

OCTOBER 29, 2024

By positioning yourself in this market, you can reach a global audience and offer your services 24/7, without the limitations of physical location. Monetizing Your Tutoring Business Making your tutoring business profitable means having a solid plan for pricing your courses and services.

Guide 130

Guide Business Online Virtual Classroom 130

Allison Rossett

JULY 7, 2012

Andrea is an instructional designer housed in one of the Colleges, Mark an experienced online instructor, who also leads faculty development efforts in the all-university Instructional Technology Services (ITS). This online space is intended to be one-stop, self-service shop about online course design. ITS is a place.

Online 149

Online Help Course Blackboard 149

Spark Your Interest

NOVEMBER 7, 2020

And it increases customer retention and the potential for future follow-on sales or services. . As well as a blog, there are case studies , and a collection of on-demand webinar recordings. As well Vyond have case studies from other customers to provide insights into how people have modified the templates.

Miro 173

Miro Custom Authoring Tools Case Study 173

Trivantis

SEPTEMBER 16, 2012

Content Creation Services. Custom Development Services. Video Demos & Tutorials. For more information on this study visit The eLearning Guild. Lectora Mobile. --> Custom Development Services. Video Demos and Tutorials. Case Studies. Privacy Policy | Terms of Service.' Lectora Talent Management.

Emergent 96

Emergent CourseMill Trends Authoring Tools 96

EthosCE

AUGUST 12, 2020

There are five ways you can improve your medical continuing education courses, as well as a professional service that can help. Studies show that 31% of clinicians use social media for professional networking. You can post webinar and tutorial details, as well as new course announcements and even reading lists.

Education 98

Education Course Social Media Social Networks 98

Learnnovators

JUNE 9, 2016

Srividya Kumar, Co-founder of Learnnovators, took the stage at FocusOn Learning 2016, and presented a case study session to attendees. It is made up of byte-sized video tutorials and PDF-based Quick Reference Guides, and leverages the power of QR codes to provide support to learners in their moment of need. Chennai (India).

Blended Learning 100

Blended Learning Case Study Performance Support Metrics 100

TechSmith Camtasia

FEBRUARY 24, 2020

Customers feel anxiety when they try a new product or service. TechSmith Customer Education Manager, Doug Brunner believes customer education content is about more than training or tutorials — but about helping users help themselves. Think of customer education content as empowering,” he said. Think like a trainer.

Custom 92

Custom Education Content TechSmith 92

Trivantis

OCTOBER 15, 2012

Content Creation Services. Custom Development Services. Video Demos & Tutorials. Lectora Mobile. --> Custom Development Services. Video Demos and Tutorials. Case Studies. Privacy Policy | Terms of Service.' Lectora Talent Management. Employee-Driven Talent Management. Mobile Learning. Lectora Mobile.

CourseMill 98

CourseMill Authoring Tools Lectora Flash to HTML5 Conversion 98

Technology Enhanced Learning Blog

JANUARY 12, 2023

I started this post as somewhere I can curate and make notes on what I’m reading about the OpenAI chat tool, ChatGPT, and its impact on education, assessment, and study/students. Dec 9, 2022 – ‘ChatGPT and the rise of AI writers: how should higher education respond?’ ’ by Nancy Gleason.

Education 143

Education Assessment PENS Learning Objects 143

CourseArc

APRIL 9, 2020

Using new tools may generate an influx of questions and emails from students and parents, so providing links to FAQs or creating your own quick video tutorials using your phone or webcam can help save time while providing adequate support to first-time users. . CourseArc’s professional services teams provide this service.

Teach 130

Teach OER Online Instructional Design 130

Appsembler

JULY 1, 2024

This article explores what a self-service Open edX platform looks like, detailing its key features, setup process, tools, and benefits. We will also examine the challenges and solutions in implementing such a platform and discuss future trends in self-service eLearning. Table of contents Introduction What is Open edX?

Open 52

Open Services Authoring Tools Benefits 52

Trivantis

SEPTEMBER 23, 2012

Content Creation Services. Custom Development Services. Video Demos & Tutorials. Lectora Mobile. --> Custom Development Services. Video Demos and Tutorials. Case Studies. Privacy Policy | Terms of Service.' Lectora Talent Management. Employee-Driven Talent Management. Mobile Learning. Lectora Mobile.

CourseMill 107

CourseMill Blended Learning Authoring Tools Lectora 107

learnWorlds

FEBRUARY 9, 2022

You can add value-added, gated material as an upsell to your other products such as tutorials, recorded webinars, pdf guides Then, include quizzes to create assessments and offer a certificate of completion for an extra-valuable course. Type #4: Services and consultations. TABLE OF CONTENTS. 5 Types of Shopify Digital Products.

Guide 122

Guide Course Online Market 122

Docebo

MAY 19, 2016

Your sales team needs to know the ins and outs of every product, hone their customer service skills, and master the fine art of negotiation in order to do their job effectively. Once you identify all of the steps you can then create a tutorial, online training scenario , or simulation that employees can use to increase their proficiency.

Sales 97

Sales Teams Tips Online 97

learnWorlds

JANUARY 18, 2022

What is your initial thought behind your product or service? People are more likely to upgrade to a higher plan for your services. The study showed that with a customer education program in place, bottom-line revenue was increased at 6.2 Case studies of people and how they solved a problem. 3 Increased customer retention.

Custom eLearning Development 131

Custom eLearning Development Education Custom Program 131