Measure Soft Skills Training ROI in Hybrid Learning | InSync Insights
InSync Training
JUNE 23, 2025
We once worked with a client who paused their leadership training because the data showed “no change.” But when we looked beyond quiz scores and completion rates, we saw the truth: managers were having better conversations, resolving conflict faster, and building trust in real time. The impact was there—it just wasn’t where they were looking. Key Takeaways Behavior is measurable.
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