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Content has emerged as the backbone of successful marketing strategies. Reflecting this trend, a recent market analysis report highlighted a remarkable surge in the global digital content creation market, which reached an impressive valuation of USD 25.6 billion in 2022. This burgeoning sector is not just growing; its thriving. Experts project a robust growth trajectory with a Compound Annual Growth Rate (CAGR) of 13.5% from 2023 to 2030, a testament to the increasingly pivotal role of digital c
Do you want to transform your customer service team into a powerhouse of excellence? The key lies in creating effective customer service training that delivers measurable results. Research by the Harvard Business Review found that 89 out of 100 customer service managers indicated their primary goal was to go above and beyond what customers anticipate.
In our previous phase of the Learning Impact Framework , we focused on creating learner pull by building anticipation and engagement before the learning experience even began. Now, as we move into Phase 4, we shift our attention to the launch itself, the pivotal moment when all the groundwork and pre-launch strategies come together. A successful launch is about more than just rolling out the program; its about generating excitement, ensuring smooth access, and gathering the vital feedback that w
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The world of work is changing rapidly, exposing critical skill gaps across industries. Business and HR leaders are feeling the pressure to upskill employees—but many don’t know where to begin. The best place to start is with a clear, organization-wide view of existing skills. Tools like assessments and competency management software provide that visibility, helping you identify gaps and opportunities across teams and individuals.
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Explore how AI is redefining eLearning, moving past chatbots to intelligent virtual classrooms, real-time feedback, and scalable backend systems. This article outlines practical use cases and strategies to build immersive, adaptive, and future-ready learning experiences. This post was first published on eLearning Industry.
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AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
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These are the five most underrated soft skills you can easily strengthen to boost your career. The post Top 5 Underrated Soft Skills to Fuel Career Success appeared first on OpenSesame: Online training today for the skills you need tomorrow.
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