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According to sales market research, 79% of customers would rather deal with trusted advisors who can provide value to their enterprise than with sales representatives who aim to close deals. Hence, a consistent stream of sales is crucial to many businesses’ expansion and long-term viability. Businesses are moving away from traditional offices and towards a hybrid work model, and as a result, they are training their sales development representatives virtually.
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In our previous phase , we focused on helping learners retain and apply knowledge through thoughtful reinforcement strategies, nudges, recall activities, and peer interactions that keep learning alive long after the initial training. But even the best-designed reinforcement plans are incomplete without feedback. That brings us to the next phase: truly listening.
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In today’s corporate landscape, training is more than just an operational necessity; it’s a strategic investment that can directly influence an organization’s success. To ensure that your training programs are delivering measurable value, it’s crucial to assess the return on investment (ROI). In this post, we’ll explore how a Learning Management System (LMS) can help businesses measure training ROI and the specific features that enable effective ROI tracking.
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