Remove Articles Remove Roles Remove Services
article thumbnail

How to Create a Successful Customer Service Training Program

Infopro Learning

Customer service is an age-old necessity for any business and will continue to be for the foreseeable future. Implementing customer service training programs is a sure-fire way to ensure that your organization’s customer service team provides outstanding services. Understand Your Customers. Final Thoughts.

article thumbnail

The Art of Storytelling in Corporate Training

Clarity Consultants

In this article, well explore why works, how to use it effectively, and tools to bring it to life in your eLearning initiatives. Simplify Complex Concepts : Narratives break down complicated topics, making them accessible to learners from diverse backgrounds and roles. Why Storytelling Matters in Learning Humans are wired for stories.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Custom eLearning Course Development: From Concept to Completion

Ninja Tropic

This article delves into the process of custom eLearning course development, providing practical insights from concept to completion. Consider factors such as content relevance, scalability, user engagement, and support services. Topics What Is New Hire Time to Productivity? How Can New Hire Time to Productivity Be Tracked?

article thumbnail

Leveraging Bank Training Programs for a Futuristic Workforce

Infopro Learning

One such consequence was the increased need for reskilling employees to fit their changing job roles, allowing them to survive and thrive in unprecedented times. Effectively reskilling your existing workforce for changing job roles is a better and more economical option than firing and hiring new employees.

Program 419
article thumbnail

Instructional Design Hourly Rates and Salary

Experiencing eLearning

The 2019 salary report took a different approach since salaries have been fairly stable, focusing on job roles and trends. ” article is now 10+ years old, but the idea of ranges of rates for different activities is still relevant. Check out my portfolio and the services I provide. Hourly Rates: Around $37/hour.

article thumbnail

The First Lever of a Successful CLO: Performance Transformation

Infopro Learning

Recently, we’ve written several articles about the importance of connecting learning outcomes to business results (performance transformation), including a very popular article by our VP of Learning, Arun Prakash, published on TrainingIndustry.com, titled “ Flipped Kirkpatrick: Designing Learning Journeys for Business Impact ”.

CLO 420
article thumbnail

Evidently

E-Learning Provocateur

A mission that I bestowed upon my guests was to arrive on the night armed with a source of evidence (eg journal article, industry report, or perhaps the results of their own in-house experiment), and share at least one finding that is practical (we can apply it in our own roles) and is supported by data (qualitative or quantitative).