Infopro Learning

APRIL 10, 2025

The success or failure of companies hinges on their ability to hit the mark in the eyes of their customers, and this is all underpinned by a team of employees with excellent customer service skills. The following checklist outlines the customer service skills every professional should cultivate to excel in this critical field.

Customer Service 221

Customer Service Services Custom Skills 221

Petra Mayer

APRIL 7, 2025

Businesses use it to develop employees and ensure compliance, government agencies rely on it for standardized training, and nonprofits use it for onboarding and education. Reviewing contracts and service-level agreements (SLAs) carefully can help you avoid surprises down the road. What is a feasibility study?

FAQ 52

FAQ LMS vendor Compliance Training 52

Infopro Learning

AUGUST 29, 2017

Around the world, customers – irrespective of the service they consume – expect their experience to be consistent, personalized, responsive, and convenient. This decrease in consumption has caught the attention of many CLOs because it has a drastic impact on the return on investment for content production. Learners are no different.

Metrics 472

Metrics CLO Social Media Learning 472

LearnDash

JULY 16, 2020

Justin wrote an excellent resource last year on popular email marketing services. Pay special attention to the marketing integrations you might want, the analytics it offers, and the list management features. If you’re struggling, sign up to a couple marketing lists from competitors or other similar educators in your field.

Market 265

Market Education Online Trust 265

Experiencing eLearning

MAY 8, 2012

” It’s a deliberately provocative title, meant to draw attention and cause controversy. A more accurate title would be “Some Games Aren’t Effective at Making People Remember Content,” but that’s a lot less likely to grab attention. Journal of Educational Psychology, 104, 235-249. Adams, D.M.,

Teach 421

Teach Games Simulations Research 421

Upside Learning

FEBRUARY 26, 2025

However, when it comes to educating their employees, they employ antiquated learning paradigms. However, they are required to learn new promotions, inventory adjustments, and customer service abilities on the fly. There is a disconnect. It’s time to reconsider retail eLearning.

Compliance Training 147

Compliance Training Simulations eLearning Virtual World 147

LearnDash

AUGUST 4, 2020

That doesn’t sound as exciting (or as scary) as your typical sci-fi novel, but it does open the door to some very interesting use cases that are being applied today in the world of online education. Duolingo is probably the most prominent example of AI being used in education today. How are they applying this research to their courses?

Examples 307

Examples Pattern Virtual World Learning 307

LearnDash

FEBRUARY 16, 2021

In these situations, educators have to find ways to help their learners practice before they face high-stakes situations in real life. When educators are working with learners in person, this practice may come in the form of coaching, shadowing, or role playing. But online, educators need to look for other solutions.

Online Learning 279

Online Learning Online Customer Service Culture 279

Technology Enhanced Learning Blog

JANUARY 12, 2023

I started this post as somewhere I can curate and make notes on what I’m reading about the OpenAI chat tool, ChatGPT, and its impact on education, assessment, and study/students. The real work for educators is to develop new rubrics that stay true to course learning objectives. can create a rubric in less than a minute.

Education 143

Education Assessment PENS Learning Objects 143

Clark Quinn

AUGUST 17, 2021

If you’ve been paying attention, you will have seen that a number of my blog posts take down a variety of articles that are rife with malarkey. The other is advice to you who are consumers of education & technology products. These are things like the attention span of a goldfish, learning styles, generations/digital natives, etc.

Write Blog 277

Write Blog vendor Social Media Attention 277

Hurix Digital

APRIL 23, 2025

Summary Education is evolving with cutting-edge technology and new learning methodologies. Stay ahead with insights into the most viral EdTech innovations changing how students and educators engage with learning. Let us explore trends in education together and see how they will pan out in 2025.

Social Networks 59

Social Networks Trends Education Augmented Reality 59

MobileTrain

FEBRUARY 10, 2025

Luxury retail is more than just selling high-end productsits about creating a brand experience that exudes exclusivity, sophistication, and impeccable service. Customers expect personalised attention, profound product knowledge, and seamless interactions that reflect the brand’s prestige. The result?

Customer Service 52

Customer Service Services Custom Training 52

LearnDash

AUGUST 20, 2020

Many educators, when they’re looking for an LMS, are attracted to platforms that boast an exhaustive list of features, from user forums to video hosting to advanced interactive features. These platforms give you the foundation you need to start your course, but the flexibility to incorporate other services that better fit your needs.

Association Learning Management System 290

Association Learning Management System Association LMS LMS Hosting 290

LearnDash

MARCH 3, 2020

E-learning videos help educators take their courses to the next level. Did you know that 68% of people prefer to learn about a new product or service through video? A well-executed video has the power to keep the audience’s attention to the end. Engage your learners. Combine multiple visual aids. ” moment.

Video 283

Video Benefits Case Study Apple 283

LearnDash

SEPTEMBER 23, 2021

But as we’ll soon see, trying to fuse together a host of different Software-as-a-Service (SaaS) features has some significant downsides—notably, lack of options for consumers, divided resources, and increased costs. Many of our users do not see themselves as online educators first. Most educators (coaches, gurus, etc.)

Comparison 338

Comparison LMS Newsletter Podcasting 338

LifterLMS

APRIL 18, 2025

Get Popup Maker Now In this episode of LMSCast , Chris Badgett reunites with longtime collaborator Kurt von Ahnen to dissect the core patterns that determine who wins and who fails in the online education space. And and you’ve been a educator and a leader. One of the biggest takeaways is the power of intention and mindset.

Companies 87

Companies Diversity Training Education Online 87

Infopro Learning

JANUARY 14, 2025

As we advance in todays world, learning services must evolve accordingly. Managed Learning Services (MLS) is using AI tools to enhance experiences. Managed learning service providers embrace this adaptability to deliver impactful, inclusive learning solutions. AI makes learning adaptive and ensures no two journeys are alike.

Content 221

Content Diversity Training Simulations Develop 221

Hurix Digital

APRIL 19, 2025

Summary This blog highlights seven essential software tools for higher education, streamlining operations, enhancing learning, and improving student management, emphasizing digital transformation’s importance in modern educational settings. This guide takes you through some must-have software solutions for higher education.

Simulations 52

Simulations Software Education Solution 52

Clark Quinn

AUGUST 10, 2021

The first one is pretty blatant: There are numerous resources that suggest our attention spans are shrinking. Some might even claim we now have an average attention span of only 8 seconds, which equals that of a goldfish. This gets worse in the other post. There were two things wrong here. With citations.)

Market 239

Market Cognitive Mashups microlearning 239

LearnDash

OCTOBER 29, 2020

One of the most popular business models in online education is that of the membership site. Most educators want to avoid making all content available at once, because it can be overwhelming to learners, and that leads to bad outcomes. As such, you need to be sure it fits well with the other services you’re using. Email provider.

Social Networks 264

Social Networks Social Network Site Forum 264

Web Courseworks

SEPTEMBER 8, 2020

Educational offerings were already a part of face-to-face events; but this new phenomenon has impacted investment and thus the quality of learning activities online. With the exception of a few innovative medical societies, the association education department has typically viewed online learning as a chance to resell recorded webinars.

Change 245

Change Social Networks Create eLearning 245

BrainCert

JULY 20, 2022

During the Covid-19 pandemic, education across the globe has undergone tremendous changes. The emergence of online and digital technologies has become increasingly significant in conventional education, including beginning school, middle school, and higher education. It is a benefit for students that teachers can appreciate.

Trends 98

Trends Education Augmented Reality Virtual World 98

Infopro Learning

NOVEMBER 5, 2024

Blended learning, a modern method of teaching and learning practice has emerged in an era characterized by high technological development rates, transforming education paradigms. It keeps the learners’ attention and inspires and motivates them. What is Blended Learning?

Blended Learning 221

Blended Learning Blended Learning Strategy Diversity Training 221

Hurix Digital

MAY 26, 2025

Despite the plethora of online educational tools, we still lack a truly personalized learning experience. This is because most online education solutions rely on pre-determined educational paths that lack individualization and dont account for past performance. Enter AI-driven online tutoring!

Personal Learning 52

Personal Learning Personal Personalization Compliance Training 52

learnWorlds

JANUARY 18, 2022

When it comes to attracting and retaining customers, customer education offers the best solution. With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing.

Custom eLearning Development 131

Custom eLearning Development Education Custom Program 131

Hurix Digital

FEBRUARY 17, 2025

Summary This blog explores how new technology is transforming nursing education through online programs, gamification, virtual reality, and simulation training, enhancing flexibility, engagement, and skill development. The rapid advancement of innovative tech is driving the trend of more nursing education courses being offered online.

Simulations 52

Simulations Education Technology Authoring Tools 52

Origin Learning

JUNE 18, 2018

In an extremely competitive market, cut-throat pricing and automated services have brought down the differences between market-leaders and startups. Tackling the Attention Span Conundrum. Handling decreasing attention spans among millennials in the modern workforce is a big challenge. Designing Learning Experiences.

Diversity Training 211

Diversity Training Design eLearning Instructional Design 211

LearnDash

JUNE 4, 2020

Last week, I sang the praises of the old-fashioned essay as a tool to help educators build lasting, comprehensive subject matter mastery in their learners. Headlines don’t usually cover every detail of a story, but they do summarize the most important information in a way that grabs attention. Write a headline. Given an example.

Course 252

Course Lecture Summary Lesson 252

Spark Your Interest

MAY 25, 2021

As well as to educate the general public. This especially applies to the educational sector, with the rise of online learning. This also enables them to give their full attention whenever their energy and focus are maximized. And the ones who are up to date with the latest innovations can help educate their co-workers as well.

Online Learning 228

Online Learning Blended Learning Lesson Online 228

Think Orion

SEPTEMBER 14, 2023

Maximize outreach and engagement by leveraging event data that aligns with the objectives and goals of your higher education institutions. Therefore, educational institutions must know their target audience to increase student engagement. Event promotion can help you draw a crowd and spread the word where it matters the most.

Strategy 98

Strategy Education Metrics Social Media 98

LearnDash

APRIL 29, 2021

Whether it’s a reduction in customer service complaints, higher employee satisfaction scores, or lower scrap and rework costs on the factory floor, having a measure for success can validate the project, or show ways in which it might be improved. Learners pay attention when content is relevant to their day-to-day experiences.

Compliance Training 271

Compliance Training Effectiveness Course Case Study 271

Hurix Digital

APRIL 10, 2025

Predictive analytics and artificial intelligence working together can unearth a multitude of useful insights that will be extremely valuable for use cases in higher education. About 26% of students opt for one online course, highlighting the notable shift in higher education.

Predictions 52

Predictions Analytics Privacy Diversity Training 52

Learningtogo

AUGUST 11, 2022

A lot of us watch television on streaming services. The more you use the service and the more you give them feedback, which is how an AI learns, then the better these recommendations get. With AI, it’s helpful to get just a bit educated. Start paying attention. Read my book about AI or someone else’s book.

Program 162

Program Website Streaming Learning 162

Hurix Digital

MAY 26, 2025

However, many useful tools and materials, such as academic proofreading services and the best academic editing services, could help in this case. Further, you may consider paying for a professional proofreading service that adequately meets your needs.

Authoring Tools 52

Authoring Tools Tips Format Standards 52

LearnDash

MARCH 5, 2020

This is the first and most basic question facing anyone as they get their start in online education—whether as a private individual launching their first course, an educational institution trying to bring their current catalog online, or a business hoping to broaden their employee training. How to switch from Moodle to LearnDash.

Moodle 44

Moodle Open Source LMS Blackboard 44

Appsembler

MARCH 22, 2022

On a recent SlashData podcast titled, “ Developer Education & Enablement ,” Appsembler’s CEO, Nate Aune, and Shannon Bradshaw, Education Partner at Unusual Ventures, recently discussed what venture capitalists (VCs) think of the developer education category and its market opportunity.

Podcaster 96

Podcaster Podcasts Podcasting Education 96

Learnnovators

SEPTEMBER 19, 2021

The truth is, many of us are already using everyday technology to learn, even though these tools are not explicitly designed for education. While chatbots are a promising technology for education, conversational-based learning (or dialogic education) is actually one of the oldest pedagogical approaches.

Blended Learning 349

Blended Learning Privacy Analytics Performance Support 349