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Humor in the Workplace

Infopro Learning

Inappropriate or insensitive humor can reinforce stereotypes, biases, or discriminatory attitudes. Inside jokes or humor that relies on shared experiences, interests, or cultural references may unintentionally exclude those who do not share the same background or knowledge. Start with self-depreciation.

Attitudes 414
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The Importance of Incorporating Company Culture in Corporate Training Initiatives

eLearning Company

Understanding the Concept of Company Culture Company culture is a multifaceted concept that encompasses the shared values, beliefs, and attitudes within an organization. It is the glue that holds a company together and shapes employee behavior and interactions, both within the company and outside its walls.

Culture 98
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Barriers to Learning in Organizations

The Performance Improvement Blog

Non-learning culture – organizational values, assumptions, beliefs, behaviors, and norms do not support learning, e.g., recognizing (praise, reward, promotion, etc.) individual success but not recognizing team success.

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What is Diversity Training? and Why It’s Important

Infopro Learning

Although these are important and most commonly discussed diversity aspects; people may show diversity in terms of personality types (introvert or extrovert), attitudes, values, family background, and willingness to take risks. It also makes employees aware of their prejudices and cultural assumptions about others.

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The Ultimate Checklist of Must-Have Customer Service Skills

Infopro Learning

No matter your role a frontline representative to a manager, or business owner mastering these skills will transform interactions, increase loyalty, and fuel success. In customerservice, its the base of meaningful interactions. Adapting ensures each interaction is personalized and effective.

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Forging the Right Capabilities with Pharmaceutical Sales Training Programs

Infopro Learning

For instance, physicians are becoming increasingly inundated with the additional workload and often resent having to allot time for face-to-face interactions with pharma representatives. Virtual sales meetings are vastly different from formal face-to-face interactions. Harness the Power of Remote Selling.

Sales 221
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The dynamic influence of learning and organizational development

CLO Magazine

More than just a function for learning, it serves as a catalyst for reshaping corporate culture, fostering innovation and driving long-term business success. Learning is the chisel that sculpts a new cultural reality. Driving inclusion and diversity: Training in unconscious bias and cultural competency promotes equitable workplaces.