Mindflash

OCTOBER 10, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture.

Survey 103

Survey Effectiveness Training Train 103

Mindflash

APRIL 25, 2012

If you have the authority to spend a certain amount of money to fix customer problems, isn’t it then your authority to decide how it gets used? I simply asked the group two questions: Is there someone on your team who is smart, experienced, and could handle these customer issues? A person you regularly lean on for help?

Customer Service 88

Customer Service ASTD Policies Trust 88

Mindflash

FEBRUARY 3, 2014

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture.

Diversity Training 98

Diversity Training Research Case Study eLearning 98

Mindflash

DECEMBER 13, 2012

Bill Cushard , author , blogger , and head of learning at Allonhill , is a learning leader with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Allonhill. I wonder if you do something similar.

Learning Objects 87

Learning Objects ADDIE Instructional Design Design 87

Mindflash

JUNE 23, 2014

Rapid eLearning authoring tools and web-based learning management systems have fueled this ease, and as more companies are dispersed in multiple offices, classroom training has become an expensive endeavor. Online training is learner-centered, less expensive to deliver, and can be saved and re-issued.

Online 90

Online Training Train Classroom 90

Mindflash

APRIL 22, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Allonhill.

Blended Learning 96

Blended Learning Trends Instructional Design Outsource 96

Mindflash

AUGUST 27, 2013

In this Chief Learning Officer Magazine article, “How Do People Learn Best,” author Dennis Bakke makes the argument that the case study method is the “best tool in business education” because people learn from real world examples, which is the next best thing to learning from actual world experience.

Case Study 85

Case Study Corporate eLearning eLearning Study 85

Mindflash

MARCH 31, 2014

But with traditional eLearning authoring tools, it is time consuming and difficult to publish an early version of an eLearning course for people to review. It is especially difficult for reviewers who do not have a license to the authoring software that you have. Why should eLearning be any different? . It shouldn’t be. So what to do?

Authoring Tools 81

Authoring Tools eLearning Simulations Slides 81

Mindflash

NOVEMBER 14, 2012

Bill Cushard , author , blogger , and head of learning at Allonhill , is a learning leader with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Allonhill. Remember, less is more.

Learner 94

Learner Design Cognitive Audio 94

Mindflash

AUGUST 12, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture. Share your stories in the comments below.

Course 94

Course eLearning Quiz Slides 94

Mindflash

APRIL 25, 2012

If you have the authority to spend a certain amount of money to fix customer problems, isn’t it then your authority to decide how it gets used? I simply asked the group two questions: Is there someone on your team who is smart, experienced, and could handle these customer issues? A person you regularly lean on for help?

Customer Service 83

Customer Service ASTD Policies Trust 83

Mindflash

SEPTEMBER 26, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture.

Quiz 88

Quiz Learning Objects Evernote eLearning 88

Mindflash

NOVEMBER 8, 2011

Managers schedule meetings and brainstorming sessions to come up with ways to better engage employees in their work, like improving employee recognition programs, giving more authority to the front-line, or including employees in more decisions about how the organization should service customers. And why should they?

Survey 77

Survey Issue Communication Companies 77

Mindflash

MARCH 25, 2013

Learning Content Management System (LCMS): The difference between and LMS and an LCMS is that an LCMS has the added functionality of authoring e-learning content in the LMS. Instructional designers, content author, and subject-matter experts can create content in the LCMS and collaborate together to create content.

Blended Learning 101

Blended Learning Virtual Classroom AICC LCMS 101

Mindflash

NOVEMBER 2, 2010

If you haven’t had a chance to read Bill Cushard’s recent post on smarter ways to demonstrate the value of training to the C-suite, I highly recommend it. His ideas for demonstrating value speak directly to this topic and provide a great framework for strategic training evaluation.

Budget 109

Budget Blended Learning Diversity Training Authoring Tools 109

Mindflash

NOVEMBER 8, 2012

Bill Cushard , author , blogger , and head of learning at Allonhill , is a learning leader with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Allonhill.

Scanning 104

Scanning Learning Objects Instructional Design Design 104

Mindflash

JANUARY 24, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technology (HPT) leader with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Allonhill. They care about performance.

News 95

News Bloom Training Train 95

Mindflash

NOVEMBER 13, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture.

Blended Learning 90

Blended Learning Yammer Social Learning Conversation 90

Mindflash

DECEMBER 3, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture.

Design 96

Design Cognitive Yahoo Lesson 96

Mindflash

NOVEMBER 6, 2012

This is why Lawrence Nardolillo , Instructional Designer at GP Strategies Corporation, reminds us that it is vital to know our technology well, so we can take advantage of what our authoring tools or delivery platforms can do. A great place to start is to find books by Jane Bozarth , Clark Quinn , Ruth Clark , or Michael Allen.

Instructional Design 103

Instructional Design Ideas Authoring Tools Design 103

Mindflash

JANUARY 29, 2014

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture.

Sexual Harassment Training 87

Sexual Harassment Training Harassment Training Scanning eLearning 87

Mindflash

NOVEMBER 25, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture.

Social Learning 86

Social Learning Yammer Social Social Media 86

Mindflash

OCTOBER 22, 2012

Bill Cushard , author , blogger , and head of learning at Allonhill , is a learning leader with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Allonhill.

Social Learning 94

Social Learning Social Social Networks Yammer 94

Mindflash

JULY 23, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Allonhill.

Compliance Training 94

Compliance Training eLearning LMS Survey 94

Mindflash

APRIL 30, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Allonhill.

Yammer 94

Yammer Companies Social Networks Design 94

Mindflash

FEBRUARY 17, 2012

Noted leadership author and University of Michigan business school professor Noel Tichy has shown plenty of research and written books on how effective leaders teach. At Telecommunications Systems Inc. executives actually have to apply to teach leadership programs. Click here for more on corporate teaching and learning.].

Teach 78

Teach Organization Stock Benefits 78

Mindflash

MAY 23, 2012

In a series of blog posts, I plan to provide further detail on each of the five critical skills that co-author Mitchell Levy and I believe learning professionals can put to use right away. What started out as three critical skills has become five critical skills — and a book. collaboration, and performance support.

Enterprise 2.0 91

Enterprise 2.0 Authoring Tools Instructional Design Skills 91

Mindflash

APRIL 14, 2014

Bill Cushard, author , blogger, and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations at companies like E*TRADE , Accenture , and ServiceRocket. What has worked and not worked and why?

Blended Learning 89

Blended Learning Classroom Online Social Networks 89

Mindflash

MAY 5, 2014

Bill Cushard, author , blogger, and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations at companies like E*TRADE , Accenture , and ServiceRocket. Have you sent people in your company to learn something new on YouTube?

YouTube 79

YouTube Online Training Train 79

Mindflash

JULY 2, 2013

Although authoring e-learning is easier than ever, one major complaint of professional learning experience designers is that subject matter experts may know their content, but they do not understand how to design proper courses for optimal instruction. How do you work with subject matter experts to produce great e-learning?

Blended Learning 97

Blended Learning Expert Help Customer Service 97

Mindflash

MARCH 17, 2014

Before rapid authoring tools, designing online training required technical skill in Javascript, HTML, and graphic design, and the rapid online training authoring tool changed all that. Cloud Authoring Tools. Cloud-based online training authoring tools are on the rise because they promote a collaborative way of working.

Authoring Tools 82

Authoring Tools Trends Online Training 82

Mindflash

SEPTEMBER 5, 2012

With the right authoring tools, a SME could convert existing presentations or put together simple, e-learning that can be distributed to new hires or to existing employees for follow up training. If a SME has any moderate level of Power Point skills, they can certainly learn an e-learning authoring tool like Mindflash , for example.

Expert 83

Expert Expertise Outsource Performance Support 83

Mindflash

NOVEMBER 5, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture.

Job 84

Job Authoring Tools Simulations Jing 84

Mindflash

SEPTEMBER 10, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture. When in doubt, just start writing.

Design 88

Design Write Blog Instructional Design Learning Objects 88

Mindflash

MARCH 24, 2014

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations at companies like E*TRADE , Accenture , and ServiceRocket. This is just a short list of books that I have found valuable.

Instructional Design 91

Instructional Design Online ADDIE eLearning 91

Mindflash

MAY 14, 2014

Journalists, copywriters, and authors, to name only a few others, must create content that people want to read. Online training designers are not the only ones constantly searching for ways to create more engaging content. No matter your profession, if you create content, the ultimate goal is to create something that provides value.

Sexual Harassment Training 78

Sexual Harassment Training Harassment Training Compliance Training Online 78

Mindflash

JUNE 20, 2012

My co-author, Mitchell Levy, and I decided that we’d like to address each of these skills separately, since each has its own unique objectives. collaboration tools allow just this type of authoring, and opens up this kind of collaborative learning opportunity. collaboration. Enterprise 2.0 Sit Where The Workers Are.

Enterprise 2.0 93

Enterprise 2.0 Collaboration Authoring Tools Enterprise 93