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And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. Organizations need to educate their customers on the products or services they sell. And value to the organization selling the product or service.
Emerging e-Learning Content: 45 different content formats Emerging e-Learning Services: 24 different services e-Learning Timeline: 1920s teaching machines, radio, filmstrips. e-Learning = teaching and learning through electronic methods. How you teach will depend on who you are teaching. Can look at the TOC.
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