Phase 7: Measuring What Matters – Behavioral and Performance Shifts that Reflect Learning Impact
Upside Learning
JUNE 19, 2025
The next critical step is translating those voices into measurable change. In this final phase, we move beyond perceptions and experiences to look at what really matters: how learning shifts behavior, improves performance, and delivers business outcomes. It should lead to real shifts in behavior, performance, and outcomes.
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