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Achieving Retail Excellence Through Custom eLearning Solutions

Upside Learning

eLearning modules created for customer service training provide the understanding of customer behavior, enhance communication skills, and deliver excellent service on every interaction. Customer-Centric Training: Retail is people-oriented, and customer service impacts sales and brand loyalty.

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Exploring a Global Leadership Approach – Mindset, Behavior and Process

Infopro Learning

This often includes topics such as cultural awareness training and a range of communications courses. Global leaders will also need to have a working knowledge of other cultures, varying leadership styles ,view points and market trends. The Behavior and Process of Global Leadership. The first is by providing the right training.

Behavior 409
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Learning Culture or Cancel Culture: You Decide

ej4 eLearning

A learning culture, as well as the type of employee training you offer, can create a corporate environment that may inoculate your company against the behaviors that would result in an organization being examined under the microscope of cancel culture.

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6 Keys to Build a Culture of Collaboration

Learning Rebels

Building a Culture of Collaboration. What is apparent is we have to move from simply implementing collaborative tools to nurturing a collaborative culture. In order to begin nurturing a culture of collaboration, we must first understand what is holding the team back. 6 features of a culture of collaboration.

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Delivering DEI Training That Drives Real Change

Speaker: Jeffrey Hall, Chief Creative Office of WILL Interactive

We’ll cover the latest research on how to make training that actually delivers attitudinal and behavioral shifts. This webinar will equip you with the resources to search for quality training, implement it, and follow up with your employees in ways that deliver real attitudinal and behavioral shifts.

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The Art of Storytelling in Corporate Training

Clarity Consultants

Promote Behavioral Change : By illustrating real-life scenarios, storytelling helps employees visualize the consequences of their decisions, encouraging better behavior and decision-making. Define Clear Learning Objectives Start by identifying the basic knowledge, skills, or behaviors that the story should reinforce.

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DEI Training and Branching Scenarios

Experiencing eLearning

For diversity and inclusion training to stick, it needs support, reinforcement and a firm foundation in a broader talent management strategy that includes culture, leadership and learning and development. This is more likely if the training is mandatory or used as a punishment for poor behavior. Focus on specific behaviors.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.