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Achieving Retail Excellence Through Custom eLearning Solutions

Upside Learning

This gap in training can directly impact on customer service, sales, and operational efficiency. It ranges from excellent customer service to effective communication and also high-quality product and service knowledge. Customer-Centric Training: Retail is people-oriented, and customer service impacts sales and brand loyalty.

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L&D SHOULD THINK LIKE MARKETING – BUT DO WE UNDERSTAND THE DIFFERENCE?

Learnnovators

The similarities are all too obvious: L&D and marketing are both trying to change behavior. What influences you to choose one particular product or service over another? By following effective persuasion techniques, marketers convince you to alter your belief and to start a new behavior (or stop an existing one).

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The Custom eLearning Content Development Services Guide

Ninja Tropic

The Custom eLearning Content Development Services Guide Creating eLearning content isnt just about putting information online. Organizations invest in training to improve performance, boost skills, and drive business goals. This approach not only enhances retention but also builds critical thinking skills.

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Competency-Based Training: The Ultimate Guide to Building a Skilled Workforce

Ninja Tropic

Competency-Based Training: The Ultimate Guide to Building a Skilled Workforce Businesses need employees who can perform their jobs effectively, not just those who have completed training. Competency-Based Training (CBT) ensures that employees develop the real-world skills necessary for success.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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Exploring a Global Leadership Approach – Mindset, Behavior and Process

Infopro Learning

In response to this growing need many organizations have put leadership development programs in place to equip their high potential employees with the leadership skills they will need for success. The Behavior and Process of Global Leadership. There are a wide range of behaviors and attributes experts suggest global leaders need.

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Transforming Learning for Effective Customer Service Training

Infopro Learning

They know that the ability of their employees to develop new skills and adapt new behaviors is the key to improved growth and prolonged success. Delivering quality customer service is essential for organizations that depend on their customers to stay ahead of the curve. Setting Learning Goals.