Infopro Learning

FEBRUARY 10, 2021

Today providing good customer service can give your organization a huge competitive advantage. You might be surprised to hear that some of the most successful customer service training programs don’t focus on products or services. Infopro Learning designed a modern series of training courses called mobisodes.

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Customer Service Services Blended Learning Custom 419

Infopro Learning

SEPTEMBER 22, 2021

Most organizations have realized the significance of learning in the current business scenario. Therefore, it is essential for Learning & Development teams to collaborate with business leaders, enabling organizations to transform learning by creating incredible training experiences. Setting Learning Goals.

Customer Service 383

Customer Service Diversity Training Services Blended Learning 383

Thinkdom

JANUARY 2, 2024

They aim to empower their employees with learning opportunities, transforming them into valuable assets. This is where the top eLearning companies of 2024 step in, elevating employee capabilities and offering transformative experiences.

elearning company 103

elearning company Diversity Training Custom eLearning Development Blended Learning 103

42 Design Square

MARCH 19, 2025

In todays digital era, eLearning Strategy Consulting empowers businesses to develop effective training programs that enhance employee skills and engagement. In todays digital era, eLearning Strategy Consulting empowers businesses to develop effective training programs that enhance employee skills and engagement.

eLearning Consultant 52

eLearning Consultant Consulting eLearning Strategy Blended Learning 52

Infopro Learning

FEBRUARY 9, 2021

Learning outsourcing is quickly becoming an increasingly popular option. In fact, in a recent study by Deloitte, it was found that more than 60% of businesses shared that reduced costs are a primary factor in their decision to outsource training (1). Developing Dynamic Learning Experiences. More employees are working remotely.

Services 354

Services Custom eLearning Development Blended Learning Management 354

Infopro Learning

MARCH 24, 2021

There is now a huge demand for employee reskilling and a growing need for training programs that can be delivered and updated quickly. It is also common for organizations to have fluctuating learning needs. They may need several training programs for different departments or have complex content development needs.

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Services Outsource Management Case Study 380

Infopro Learning

MAY 6, 2019

Why is Customer Service Training So Important? Customer service can greatly impact the success and perceptions of your organization. Great customer service can help you attain new business and maintain relationships with loyal customers. This is why customer service training is important.

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Customer Service Methods Services Blended Learning 272

Infopro Learning

FEBRUARY 15, 2021

Learning outsourcing is quickly becoming an increasingly popular option. In fact, in a recent study by Deloitte, it was found that more than 60% of businesses shared that reduced costs are a primary factor in their decision to outsource training (1). Developing Dynamic Learning Experiences. More employees are working remotely.

Services 332

Services Custom eLearning Development Blended Learning Outsource 332

Infopro Learning

JULY 25, 2022

Any training program’s success or failure depends entirely on how it is delivered. Training delivery methods significantly influence an organization’s training goals and learning outcomes; this is why choosing the right method for a training program delivery is essential. How much is the training budget?

Blended Learning 386

Blended Learning Methods Diversity Training Virtual Classroom 386

Infopro Learning

OCTOBER 27, 2020

Low levels of learner engagement and ineffective training programs are challenges l&d professionals face all to often. Now l&d professionals must find new ways to engage and train their remote teams as well. Now l&d professionals must find new ways to engage and train their remote teams as well.

Custom eLearning Development 419

Custom eLearning Development Personal Learning Diversity Training Blended Learning 419

Infopro Learning

SEPTEMBER 28, 2020

Now that quality customer experiences are one of the leading key factors consumers consider before making a purchase, improving customer service has become a high priority for many organizations. One of the top customer service complaints is that employees did not know enough to help them with their queries.

Knowledge 410

Knowledge Product Productivity Blended Learning 410

Infopro Learning

JUNE 27, 2023

The BFSI (Banking, Financial Services, and Insurance) sector is known for its fast-paced and dynamic nature, making workforce training crucial for success. This shift emphasizes investing in employee training and development programs by equipping insurance companies with the tools they need to adapt to evolving industry requirements.

Diversity Training 449

Diversity Training Compliance Training Blended Learning eLearning Strategy 449

Infopro Learning

FEBRUARY 25, 2021

Your customer service teams must have the skills they need to not only meet but exceed customer expectations. However, simply having a training program in place is seldom enough. Having a highly effective and engaging customer service training program in place that delivers a high ROI is critical to your success.

Customer Service 251

Customer Service Services Blended Learning Custom 251

Infopro Learning

DECEMBER 23, 2020

Today on 90% of consumers consider customer service to be a factor they consider before deciding whether to do business with a company (1). This is one of the many reasons industry leaders are doing all that they can to strengthen the skills of their customer service teams. Phase 1 Identifying Customer Service Challenges.

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Customer Service Services Blended Learning Custom 251

Infopro Learning

JANUARY 25, 2021

This year leading companies will be focusing on learning and development programs that improve the wellbeing of their employees. For many organizations this includes the implementation of diversity training programs. Approach Learning as a Journey Not a single Time Event. Learning is a process that occurs over time.

Diversity Training 419

Diversity Training Sexual Harassment Training Harassment Training Blended Learning 419

Infopro Learning

NOVEMBER 5, 2024

Blended learning, a modern method of teaching and learning practice has emerged in an era characterized by high technological development rates, transforming education paradigms. What is Blended Learning? Blended learning does not follow any one-size-fits-all model.

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Blended Learning Blended Learning Strategy Diversity Training 221

Infopro Learning

OCTOBER 28, 2020

As opportunities for career development continue to become a high priority for today’s top talent and as organizations work towards closing skills gaps microlearning is quickly becoming a popular learning solution. This is in part due to this strategies ability to address some of today’s most common training challenges.

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microlearning Corporate eLearning Blended Learning Solution 419

Infopro Learning

MARCH 11, 2021

We have been witnessing change like never before, where Learning is crucial for thriving in these challenging times. For the workforce, it is the ability to learn that continues to be the driving force behind adapting to the ‘new normal’. Learning is a journey, where experiences and interactions contribute to overall performance.

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Blended Learning Performance Support Compliance Training Performance 408

Infopro Learning

JULY 9, 2021

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. Product training programs have long been an effective tool to help employees learn about new products and features. Develop Role-Based Learning Journeys. Provide Support Materials.

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Knowledge Product Productivity Program 410

Infopro Learning

JUNE 10, 2021

This past year, there has been a significant shift in the world of learning and development. The need for quality employee training programs has grown significantly. Employee training programs have also largely shifted to a digital-first approach as many organizations have adopted more flexible workplace models.

Outsource 364

Outsource Blended Learning Benefits vendor 364

Infopro Learning

JANUARY 21, 2021

Quality service is one of the critical factors today’s consumers consider before making a purchase. One of the most common complaints customers have today is that the customer service representatives that they talk to do not know enough about the organization’s offerings to answer their questions. Solution Highlights.

Knowledge 380

Knowledge Product Productivity Blended Learning 380

Infopro Learning

MARCH 19, 2021

Recent leadership development industry statistics show that leadership training affects individuals, teams they work with, and the organization as a whole. Leadership development statistics have shown that training can lead to a 28% increase in leadership behaviors. They also prepared them for the next steps of training.

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Leadership Quality Blended Learning Case Study 418

Spark Your Interest

MAY 5, 2025

More and more organizations are outsourcing their training to learning development companies. But what can you expect when you search for a training partner? one of North America’s top learning and development companies, with their head office on the west coast of Canada, I take a deep dive into what you should expect.

Custom eLearning Development 100

Custom eLearning Development Blended Learning Compliance Training Instructional Design 100

Experiencing eLearning

JULY 5, 2022

What to Charge for Your Workshop, Training or Webinar — The Counselor’s Coach. How much to charge for a training workshop – the pricing essentials. This article walks through some of the different factors in determining pricing for a training workshop. Will training help? Workshop pricing. Scenarios and games.

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Diversity Training Tools Blended Learning Stock 474

E-Learning Provocateur

FEBRUARY 10, 2025

The world of Learning & Development abounds with myths, advertorials, pseudo-religious dogma, echo chambers, contrarianism, counter contrarianism, and assumptions presented as fact. So anything I can learn from the higher education sector to improve the online components of my solutions should increase their quality overall.

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Learning Objects Blended Learning Compliance Training Learning Objectives 164

Infopro Learning

JANUARY 16, 2020

If you are like most L&D professionals, you must be looking for ways to train employees quickly and consistently while cutting costs and increasing learner engagement. If this sounds like you, video-based learning solution could be the right options for you. The consumption of video content is rising exponentially.

Custom eLearning Development 294

Custom eLearning Development Corporate eLearning Blended Learning Video 294

Infopro Learning

MAY 27, 2024

Central to this endeavor is customer service training and product knowledge enhancement, which are pivotal in maximizing customer satisfaction and driving overall business performance. working from home, has created significant opportunities for innovation, particularly in learning and development.

Remote Learning 221

Remote Learning Services Diversity Training Management 221

Thinkdom

DECEMBER 4, 2024

eLearning has become the backbone of staff training programs, offering scalable and flexible solutions. For businesses aiming to upskill their workforce, adopting corporate e-learning solutions bridges the gap between traditional learning limitations and the dynamic needs of modern workplaces.

Blended Learning 52

Blended Learning Diversity Training Adoption Adopt 52

Docebo

OCTOBER 5, 2020

Because the cloud has proven to be so powerful and simultaneously super easy to work with, SaaS has become one of the primary infrastructures that powers modern learning solutions. It certainly has proven its magic in the last decade, and with that, L&D teams are able to give learning more reach (with less maintenance) than ever before.

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Blended Learning Hosting LMS Authoring Tools 247

The Learning Rooms

APRIL 11, 2025

Welcome to the A-Z of Digital Learning, your comprehensive glossary of learning and eLearning terminology. The inclusive practice of removing barriers and making learning content usable and accessible to everyone. The inclusive practice of removing barriers and making learning content usable and accessible to everyone.

Diversity Training 52

Diversity Training Compliance Training Digital Blended Learning 52

Infopro Learning

SEPTEMBER 7, 2023

However, the one-size-fits-all approach to training is no longer effective, businesses require customized training solutions that address their specific challenges. That’s where Managed Learning Services (MLS) solutions come in. This can help ensure a smoother transition to new processes or roles.

Services 221

Services Blended Learning Solution Custom 221

Infopro Learning

MAY 24, 2021

Infopro Learning has more than 20 years of experience creating highly effective leadership training programs. They provided more than 25 different training programs to help participants learn in-demand job skills that would improve their employability. Feature 1: Developing a Blended Strategy.

Leadership 406

Leadership Simulations Program Organization 406

Infopro Learning

SEPTEMBER 17, 2020

At the start of the year many organizations were planning on investing heavily into their corporate training programs for improved human capital management and to increase employee productivity. Investing in training and development is even more important now that there have been so many changes to the current way we work.

Blended Learning 417

Blended Learning Outsource Blended Analytics 417

Infopro Learning

APRIL 17, 2020

It’s no secret that employee training has become an essential part of every successful business. Providing quality training helps your organization attract and retain new talent. Providing quality learning experiences also increases both productivity and your revenue. Why are so many training programs ineffective?

Blended Learning 275

Blended Learning Diversity Training Outsource Virtual Classroom 275

Paradiso Solutions

JULY 19, 2024

In the fast-paced and ever-evolving corporate landscape of 2024, effective employee training is more crucial than ever. As organizations strive to stay competitive and agile, Managed Learning Service (MLS) providers have emerged as vital partners in delivering comprehensive, scalable, and innovative learning solutions.

Diversity Training 52

Diversity Training Blended Learning Compliance Training Services 52

SweetRush

DECEMBER 9, 2024

December 9, 2024SweetRush, a custom learning provider known for its highly engaging, innovative, solutions celebrates Gold for Best eLearning Content Development Company. The top list was released by eLearning Industry. Plus, they provide superb eLearning products and services. San Francisco, Calif.,

Content Developer 98

Content Developer Blended Learning Compliance Training Brandon Hall 98

Docebo

SEPTEMBER 15, 2021

In e-learning, the most commonly addressed audience is an organization’s internal employees. There are, however, benefits to expanding your learning programs beyond internal audiences to address your extended enterprise. One such activity, which yields massive returns, is customer training. . What is customer training?

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Blended Learning Custom LMS Brandon Hall 244