Kapp Notes

JUNE 20, 2014

Until 2012, we were a 100% custom services shop designing large-scale curricula for things such as product launches, onbarding, product training, etc. Lots of other artwork available to suit your organizational culture. What do you do, how long have you been around and what is your primary product? Image from the classic Guru Game.

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Conversation Games Blended Learning Corporate eLearning 186

Allison Rossett

APRIL 21, 2012

When a client says, “Train them about performance appraisals,” instructional designers look to narrow the problem by turning to data, such as existing appraisals, help desk logs, and law suits. They worked together, under the leadership of an instructional designer, in service to a client organization. Where are they not? Causes count.

Instructional Design 212

Instructional Design Instructional Instruction Design 212

Allison Rossett

APRIL 21, 2012

When a client says, “Train them about performance appraisals,” instructional designers look to narrow the problem by turning to data, such as existing appraisals, help desk logs, and law suits. They worked together, under the leadership of an instructional designer, in service to a client organization. Where are they not? Causes count.

Instructional Design 212

Instructional Design Instructional Instruction Design 212

Clark Quinn

JULY 31, 2018

Still, it’s a reality, and Cammy’s done the field a real service in this supremely practical and accessible book. Going Really Deep (if you really want to geek out on learning and cognitive science): Daniel Kahnemann’s Thinking Fast and Slow about how our brains don’t work logically. The post Reading List?

Cognitive 162

Cognitive Performance Support Instructional Design Expertise 162

eLearning Architect

MARCH 16, 2017

They provide their brain rather than their hands. If you would like some help with your project, then my eLearning Blueprint service might be exactly what you're looking for. But the difference is that I don't have to. What does an eLearning consultant actually do? My answer to this question: a n eLearning consultant solves problems.

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eLearning Consultant Consulting eLearning Strategy Custom eLearning Development 158

Docebo

FEBRUARY 25, 2022

There are many of types of employee training, like onboarding (to bring new employees into the fold ), product and service training (to keep current employees up to date ), and technical skill training (because there’s always room for improvement ). But of all the types of training, one has a particularly bad rap.

Compliance Training 130

Compliance Training Compliance HIPAA Training Harassment Training 130

STRIVR

FEBRUARY 1, 2022

As we look to bring back the workforce from The Great Resignation , these skills are crucial for middle managers to C-suite. This means their brain is treating the VR experience the same way it would treat real life, which makes their soft skills training more authentic and memorable. Proven impact.

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Player Diversity Training Skills vendor 98

eLearning Brothers

JANUARY 6, 2017

Training is more likely to stick in the learner’s brain if they can tie it to some kind of memorable experience, and a novel theme will differentiate itself from the pack enough to do just that. With two possible answers, this quiz game is best suited to true/false, yes/no questions. ”, “KAPOW!”, ”, etc.)

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Lectora Templates Library Suite 96

Kapp Notes

APRIL 21, 2012

Next, New York Time’s bestselling author Kevin Kruse told us how articles appearing within the last year in notable publications such as BusinessWeek, Forbes, Fortune and even the Harvard Business review are talking about how gamification is impacting marketing, service and employee satisfaction (notice training seems to be absent.).

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Gamification Blogging Instruction Instructional 264

Ed App

JULY 29, 2022

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. Customer Service Coaching Tool #1 – EdApp. Sign up at No Extra Cost and Start Using The Best Customer Service Coaching Tool! Authoring suite.

Customer Service 40

Customer Service Coaching Services Authoring Tools 40

Clark Quinn

JULY 3, 2018

And you don’t expect that two different ways to get to what should be the same place would yield two different suites of information. I want to argue that it’s the same with the training folks: they should be up front in product or service design to catch decisions that will confuse the audience and require extra support costs.

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Design iTunes iPad Movie 104

Paradiso

OCTOBER 18, 2023

Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The quality of service a business offers significantly impacts customers’ choices. Choosing the proper training method depends on what suits your needs and preferences.

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Case Study LMS Customer Service Train 91

Kapp Notes

JANUARY 25, 2017

The flagship product is iSpring Suite , a full-featured e-Learning authoring kit. Second, we have cloud-based services: iSpring Learn LMS and iSpring Cloud , a content sharing portal. While we don’t have machines which infuse knowledge directly into the brain yet, the trend clearly points in that direction.

Authoring Tools 50

Authoring Tools Conversation Flash to HTML5 Conversion Diversity Training 50

learnWorlds

SEPTEMBER 28, 2020

Apart from improving cognition, facilitating memory and learning processes, music has the power to enhance creative thinking and combat serious mental and physical illnesses ranging from anxiety, stress, and depression, to brain and heart-related problems. Music and Health , Harvard Health Publishing, 2011). b) Psychology.

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Trends Ideas Course Photography 138

Edume

AUGUST 5, 2020

A way to inform, train and engage people that is optimised to suit reduced attention spans and lack of time. Video activates over 50% of our brains , and we are able to process visual information in just 250 milliseconds. On top of this, the average human attention span is at an all time low of just 8 seconds.

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Activities Lesson Voiceover Case Study 98

Ed App

SEPTEMBER 30, 2021

Rapid also includes a training matrix so you can easily direct learners to courses suited to their roles and needs. Key features: Gamification – Add brain games, learning paths, quizzes, and certificates. With its user-friendly authoring tool, you can create questionnaires or surveys, and change images and document links.

Software 97

Software Compliance Training Authoring Tools Blended Learning 97

ReadyTech

MARCH 6, 2025

Similarly, changing up activities every 1015 minutessuch as shifting from a lecture to a brief poll, discussion, or breakout roomkeeps the brain actively engaged and combats the dreaded Zoom fatigue. Even something as simple as calling a participant by their name can boost engagement and make them feel valued.

Blended Learning 66

Blended Learning Compliance Training Virtual Classroom Virtual World 66

Paradiso

MARCH 7, 2024

LMS for customer training is essential for training customers on how to use your products and services. For instance, if someone buys your tech suite but needs help using it, you can guide them through it using your LMS. Additionally, virtual product and service offerings have increased by seven years or more.

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LMS Trends Custom Metrics 91

TechSmith Camtasia

JANUARY 13, 2020

That claim is backed up by science showing that the human brain processes visuals 60,000 times faster than text. This means that — as communicators — we can’t rely on text alone to help our users and customers understand how to use our products and services. Our help content needs to be, well, helpful.

SnagIt 95

SnagIt Help Content Images 95

Engage in Learning

FEBRUARY 5, 2020

What makes our brain make these snap judgements or decision? On an individual basis it can lead to lost sales, poor customer service and – ultimately – dismissal. Statistically it’s not looking good for diversity in C Suite appointments in the UK. We tend to define ourselves in terms of our social group.

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Diversity Training Director Reputation Statistics 60

TechSmith Camtasia

AUGUST 23, 2013

Last week I had the pleasure of presenting at the semi-annual Technology Services World (TSW) Conference , hosted by the Technology Services Industry Association (TSIA) on the Avaya Mentor program, which I had also written about last August. We evaluated a number of video production software suites and settled on Camtasia Studio.

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Version Authoring Tools YouTube Engineering 100

Growth Engineering

JANUARY 10, 2018

We explore how you can use gaming mechanics to bridge the skills gap, defeat the ‘brain drain’ and more! This mass exodus is often called the ‘ brain drain ’ because when employees retire they take all their intellectual capital with them! This way everyone can see who really knows their stuff and whose brain to pick.

Gamification 84

Gamification Case Study Business Virtual World 84

KnowledgeOne

MARCH 16, 2023

This can include what is learned, when it is learned, as well as offering the material in ways that suit various learning preferences. Neurodiversity refers to the different (non-typical) ways in which some brains function. The world is rapidly changing, and we must keep up with it to provide the best possible service to learners.

Trends 105

Trends LMS Virtual World eLearning 105

Training Industry

FEBRUARY 3, 2014

It is full time and requires full service. This narrative circuit within our brain is active over 50 percent of our waking lives, so let’s set an operational definition to understand it: Self – a person’s distinct nature or identity (the ‘I’ as experienced by an individual). Why is bringing out the best in another so often problematic?

Streaming 63

Streaming Brain Job Suite 63

TalentLMS

NOVEMBER 16, 2016

In this post, we’ll have a look at a non exhaustive list of tools, products and services that our various teams use to get their work done. Their service understands developers needs — and that shows in every possible way. G Suite – Gmail, Drive, Docs, Sheets, Calendar. Xero – Accounting.

Services 40

Services Skype Help VOIP 40

CLO Magazine

MARCH 6, 2018

Recently, the practice has been growing in the financial services industry. While Koulajian practices different forms of meditation, he found the TM method was the best suited for the workplace, as it’s portable and easy to practice alone. To be more specific, transcendental meditation.

Benefits 71

Benefits Teach Brain Leadership 71

Edume

MAY 18, 2020

Physical activity influences the release and of endorphins in the brain. We also provide each of our employees with a personal health stipend annually, allowing them to support their health in whichever way suits them best. Several on-demand companies like Urban are offering their wellness services digitally.

Voice 72

Voice Exercise Survey Performance Support 72

Tony Karrer

NOVEMBER 11, 2010

[link] or www.col.org/OERPolicy December 1, 2010 Security and Defence Learning : International Forum on Technology Assisted Learning and Training for Defence, Security and Emergency Services, 6 th , Hotel InterContinental Berlin, Berlin, Germany. link] December 1-3, 2010 European Conference on Web Services (ECOWS), 8 th , Ayia Napa, Cyprus.

eLearning Conferences 217

eLearning Conferences Conference Blended Learning Cyber Security Training 217

Ed App

MAY 2, 2021

Our brains automatically offload information that is no longer useful. Customer Service . Good customer service builds trust and loyalty among clients, which in return, leads to greater success and stronger brand positioning in the market. Refresher training also enables stronger memory retention. Cybersecurity.

Compliance Training 52

Compliance Training Harassment Training Train Training 52

CLO Magazine

APRIL 23, 2019

Findings from Mindshare Futures’ “Layered’ report demonstrate that AR drives extremely high levels of visual attention in the brain (almost double, in fact) and is very successful at eliciting a “surprise” response, which aids retention. Start small, test often and grow from there. Even those with large budgets should start small.

Scanning 60

Scanning Simulations Diversity Training Augmented Reality 60

CLO Magazine

FEBRUARY 23, 2017

They understand that leveraging advancements in learning technology make them strategic enablers to the C-suite. The most forward-thinking learning professionals are moving on it, and quickly. And they’re not letting legacy investments in LMS hold them back. The vice president of asset protection and risk management for a luxury U.S.

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LMS Market Cognitive Virtual World 81

Scissortail's Learning Nest

OCTOBER 3, 2022

The reality is that the human brain can’t focus 100 percent of the time. Obviously, some content is more suited for games and other creative techniques than others, but with some out-of-the-box thinking, just about any topic can be fun. BDNF boosts the ability of neurons in the brain to communicate with each other. Creativity?

Cognitive 52

Cognitive Brain Simulations Virtual World 52

Learning Visions

MAY 22, 2007

LMS vs. LCMS LMS -- manage training transactions and student date LCMS more with content creating (moving more to on-demand) Training Platform/Suite -- brings these together. Provide support for SME online, resources, rapid e-learning chunks. Can take a lot of resources, but even small companies can do this with right expertise. We got Wii!

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Compliance Training Blended Learning Adobe Wiki 100

Edume

APRIL 29, 2020

Choosing which one suits you best will depend on things like: how big your workforce is, who your workforce are(a 9-5er or a Deliveroo driver?) In this scenario, it’s apparent that what is needed are a series of lessons around how to improve customer service, delight customers and raise individuals’ ratings. First, you’ll want to… 1.

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Culture Create Compliance Training Lesson 72

eLearning Learning Posts

JULY 7, 2010

They also provide a test suite. Are you being fooled by claims of brain-based learning? Brain Rules & learning - Informal Learning , June 13, 2010 Neuroscientists have figured out a lot about how the brain works in the time since the fMRI was invented 18 years ago. We know for sure that: Exercise boosts brain power.

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iPad Mobile Learning Social Networks Authoring Tools 99

learnWorlds

APRIL 21, 2022

Instructors are required to work with human resources or managers to create a training plan suited for the business goals of the training, and can provide the training either on-site or through webinars. Offering the same material in different formats and repeating it helps develop neural connections in the brain which reinforce learning.

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Blended Learning Methods Compliance Training Case Study 122

Appsembler

NOVEMBER 28, 2023

The platform comes equipped with a comprehensive suite of tools. Here are some benefits of gamification in education: Cognitive Development: Gamification strategies like brain games can enhance cognitive development by increasing brain activity and improving information retention. Ready to transform your online training?

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Environment LMS Guide Management 103