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Custom eLearning Solutions for a Post Covid19 Workforce

Infopro Learning

The business’s adopted new digital practices to adapt to the changes brought on by the pandemic. Forward-thinking organizations are now developing new custom eLearning solutions that build business resilience in preparation for the post Covid19 workforce. Developing New eLearning Strategies for Business Resilience.

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Optimizing eLearning through Custom Content Development Outsourcing in 2023

Infopro Learning

Outsourcing custom eLearning development in 2023 is a smart move for organizations that want to stay ahead by providing effective and engaging employee training programs. The benefits of outsourcing custom eLearning development include access to expert knowledge, cost savings, and the ability to scale up or down as needed.

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Achieving Retail Excellence Through Custom eLearning Solutions

Upside Learning

This gap in training can directly impact on customer service, sales, and operational efficiency. We, at Upside Learning, clearly understand these challenges and specialize in eLearning solutions that help retail businesses bridge these gaps and add value to employee performance and business outcomes.

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Business Benefits of Customer Service Training Programs

Infopro Learning

Investing in customer service training is one of the best ways to increase customer retention and upscale customer satisfaction. But why are customer service training programs essential, and how can they benefit your business? Importance of Effective Customer Service Training. High customer retention rates.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Download the report now!

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Mastering Customer Service Training: Strategies That Actually Work

Infopro Learning

Do you want to transform your customer service team into a powerhouse of excellence? The key lies in creating effective customer service training that delivers measurable results. Many organizations have trouble designing effective customer service training programs. Essential Customer Service Skills for Success 1.

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Digital Content Creation Services That Drive REAL Business ROI!

Hurix Digital

from 2023 to 2030, a testament to the increasingly pivotal role of digital content in shaping consumer behavior and business success. Such content refers to any media an organization or an individual uses to engage with customers, visitors, or users of their applications or websites. Table of Contents: What is Digital Content Creation?

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Measuring the ROI of Enterprise Learning for Customers, Partners, and Professionals

Prove the ROI of Learning Struggling to measure the business impact of learning initiatives? Try our three-pillar approach to show the true value of learning, backed by stories from real businesses like yours. Make 2024 the year of ROI!

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How Do You Measure the Success of Enterprise Learning?

As the learning industry matures, one question comes up time and time again in our conversations with customers about their learning programs: “How do we measure the business impact of extended enterprise learning initiatives?”.

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Discover What Stage Your CE Program is in and the Next Steps for Tomorrow’s Growth

How does your customer education program stack up against industry leaders? Find out in this short Customer Education Maturity Model Self-Assessment checklist which will help you determine which of the 5 maturity stages your program is in today: Step 1: Train Your Customers. Step 4: Expand Business Impact.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making.

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Marketing Operations Efficiency: The Essential Checklist

Today, the discipline is increasingly interwoven with other vital go-to-market motions — including sales and customer support — and is responsible for all business elements associated with marketing, including the tech stack. As marketing becomes more tech-driven, the role of marketing operations (MOps) is getting more complex.

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The Power of Conversation Intelligence

Looking for tools to surface the voice of your customer? Conversation Intelligence defined and how it impacts your business. Has Conversation Intelligence (CI) been discussed in your organization, but you don’t know where to start? Generally curious about the CI space? Ready to learn more?

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How to Overcome the Pain Points of Your CRM

The promise of a CRM ( customer relationship management ) led organizations to believe each could digitally transform its businesses through tracking touchpoints throughout the buyer’s journey. It’s no secret, only 13% of salespeople are satisfied with their CRM.

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Customer Education Maturity Model: How Customer Learning Programs Create Value

The Customer Education Maturity Model was developed from an extensive study of the industry, including interviews with leaders in the customer learning space. It delivers a comprehensive guide to moving the needle on your customer learning program. You’ll learn: The roadmap for how superior customer learning programs grow.