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Listen carefully while they give feedback, but also be ready to make necessary changes where needed depending on what was suggested during the testing phase since this could help improve the overall design in some cases. Look no further than Hurix Digital. To learn more about Hurix Digitals innovative solutions, click here.
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It simulated a customer service chat conversation. In preparation for my demo in the TLDC eLearning Tools Summit , I revisited my chatbot and made some improvements to make it look more like a real customer service chat. The Trialogue documentation now includes notes on how to change the UI colors and add images for each speaker.
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