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Story-Based Coaching and Mentoring Course

Experiencing eLearning

I usually use one character who acts as a coach and one character who is similar to the audience–same job role, same level of experience. In this example, the audience is new managers who don’t have much experience with coaching and mentoring. Learners listen in during Michael’s coaching session with Pamela.

Mentoring 306
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Story-Based Coaching and Mentoring Course

Experiencing eLearning

In this conversation-driven elearning approach, I usually use one character who acts as a coach and one character who is similar to the audience: same job role, same level of experience. In this example, the audience is new managers who don’t have much experience with coaching and mentoring. Story introduction video.

Mentoring 221
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The Customer Education Experts Directory

learnWorlds

Since the outbreak of the global pandemic, customer education has become a hot topic of discussion, and for a good reason. Recent research findings collected by Intellum (2019), present the importance and highlight the effectiveness of customer education on a wider spectrum. percent increase in customer retention.

Expert 52
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Business-aligned strategies for Performance Transformation: An Interview with Anu Galhotra, VP, Learning Solutions, Infopro Learning

Infopro Learning

It is important to remember that the learning journey for corporate learners is best structured with a mix of approaches like on-demand Q&A, mentoring or coaching support, cohort-based learning , periodic Q&A or debrief sessions, supervisor support and so on.

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Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Today businesses that provide quality customer experiences can set themselves apart from competitors and gain a more extensive base of loyal customers. This has led many organizations to look for ways to improve customer experiences. This includes strategies like role play, coaching, and mentoring.

Knowledge 380
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Still Too Much Reliance on Instructor-Led, Event-Based Employee Training

The Performance Improvement Blog

The researchers estimate that 70% of training in companies is instructor-led. EQMentor lists seven reasons for the failure of traditional, instructor-led training and why alternative methods, such as mentoring and coaching, are needed. Coaching Organization Culture Training Training Impact EQMentor learning culture'

ASTD 245
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Creating a Mentoring Tracking System to Measure Success

Chronus

Mentoring, which pairs experienced mentors with mentees seeking guidance and support, offers proven advantages for organizations of all sizes. The mentoring process also offers mentors and mentees myriad advantages, ranging from personal and professional development to advancement opportunities and a sense of belonging.