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Story-Based Coaching and Mentoring Course

Experiencing eLearning

I usually use one character who acts as a coach and one character who is similar to the audience–same job role, same level of experience. In this example, the audience is new managers who don’t have much experience with coaching and mentoring. Learners listen in during Michael’s coaching session with Pamela.

Mentoring 318
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eLearning That Works for Remote Sales Teams

Hurix Digital

According to sales market research, 79% of customers would rather deal with trusted advisors who can provide value to their enterprise than with sales representatives who aim to close deals. Recent research highlights insight, agility, talent, and technology as pivotal factors that drive revenue growth in sales.

Sales 52
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Story-Based Coaching and Mentoring Course

Experiencing eLearning

In this conversation-driven elearning approach, I usually use one character who acts as a coach and one character who is similar to the audience: same job role, same level of experience. In this example, the audience is new managers who don’t have much experience with coaching and mentoring. Story introduction video.

Mentoring 221
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DevLearn 2024 Recap

Experiencing eLearning

Explore Neuroscience for Learning Design by Michael Allen and Will Thalheimer I attended a session Will Thalheimer gave on neuroscience back in 2017 at my first LSCon, so I was curious about what any newer research might say. Neuroscience may be useful for understanding neurodivergence, and that area of research is worth watching.

DevLearn 414
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The Customer Education Experts Directory

learnWorlds

Since the outbreak of the global pandemic, customer education has become a hot topic of discussion, and for a good reason. Recent research findings collected by Intellum (2019), present the importance and highlight the effectiveness of customer education on a wider spectrum. percent increase in customer retention.

Expert 52
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Business-aligned strategies for Performance Transformation: An Interview with Anu Galhotra, VP, Learning Solutions, Infopro Learning

Infopro Learning

It is important to remember that the learning journey for corporate learners is best structured with a mix of approaches like on-demand Q&A, mentoring or coaching support, cohort-based learning , periodic Q&A or debrief sessions, supervisor support and so on.

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Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Today businesses that provide quality customer experiences can set themselves apart from competitors and gain a more extensive base of loyal customers. This has led many organizations to look for ways to improve customer experiences. This includes strategies like role play, coaching, and mentoring.

Knowledge 380