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Give User Adoption the Respect it Deserves | Social Learning Blog

Dashe & Thomson

Whether you’re implementing SAP, one of the many Oracle products, or the latest Business Intelligence tool, user resistance, misaligned business processes and lack of user skill and understanding are most commonly at the root of most failed technology initiatives. Properly d.

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Measuring Sales Behaviors: Best Practices to Drive Best Outcomes

Infopro Learning

When managers prepare for sales training, they often neglect to keep an eye on how well they manage sales behaviors and outcomes.?Effective Effective sales performance measurement is taken for granted by a majority of organizations. Sales Training & Enablement Accelerates Results ?with? Carol Cohen ?–

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The Customer Education Experts Directory

learnWorlds

Management & coaching skills. Alex is a Customer Success Executive with experience in building post-sale teams to reduce churn and increase growth at high-growth B2B SaaS scale-ups. Executive Coaching. Industries: Coaching, Training, CS Consulting. When Sales Met Customer Success: A Love Story. Documentation.

Expert 52
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9 Warning Signs You Need a Sales Training Overhaul

Mindflash

Sales representatives can find themselves in a difficult position when it comes to training. All reps need it, but an ineffective sales training class provides little more than the kind of time-suck reps can hardly afford. Be coached and provided with ongoing reinforcement to sustain that improvement. He admits he did.

Sales 72
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Tailoring Sales Training The Right Way

Mindflash

Sales training isn’t an out-of-the-box commodity. Many sales leaders and learning organizations want a customized sales training experience from their third-party providers, whether it be traditional live or some form of virtual. Here’s a few ways to cut and fit in the most valuable way for your organization.

Sales 75
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Why Many Sales ‘Gurus’ Aren’t Qualified to Train

Mindflash

Without the right experience and methods, many sales trainers these days are more flash than substance. Before dropping obscene amounts of money (and wasting your sales reps’) time, pay attention to what’s behind a sales guru’s marketing tactics to make sure he or she isn’t just the latest flavor of the month.

Sales 63
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No Two Sales Reps are the Same. Their Onboarding Programs Shouldn’t be, Either

Mindflash

Newly hired sales reps all have certain strengths, otherwise they (theoretically) wouldn’t have gotten the job. Instead of onboarding new sales reps in the same fashion, focus on those weaknesses from the start so they can hit the ground running. If you’ve hiring the wrong sales candidate, onboarding is a waste of time and money.

Sales 67