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Automated administration tasks such as course registration, Tracking learner progress and analyzing user data, Tracking certification and compliance, Create individual learning plans for users, Performance-based tasks, e.g. skill gap analysis, Course administration including a course catalog, and. Ways in which it can do this include.
The way organisations work today is almost unrecognisably different from the structured and closely-managed systems in pre-Internet and pre-ubiquitous connectivity times. They, themselves, expect immediacy and real-time responses. Innovation is their driver and change is accepted as the norm.
These are some of the practices that build and nurture autonomy: Encouragement and positive feedback instead of issuing demands and punishments for on-compliance — this is a first step in ensuring employees feel respected and supported; Ask people about the roles they prefer, the parts of a project they want to work on.
The onboarding practices of the past – completing checklists of tasks, filling out forms, and even watching old grainy compliance tapes – may no longer cut it, particularly in industries like knowledgework, where talent (and therefore turnover) is very expensive.
Jobs are changing where there is a clear move from role-based work to task-based work, less transactional work and more work that requires decision-making and dealing with ambiguity. Each of these is driving changes in the way we understand that learning needs to happen.
Jobs are changing where there is a clear move from role-based work to task-based work, less transactional work and more work that requires decision-making and dealing with ambiguity. Each of these is driving changes in the way we understand that learning needs to happen.
While nuanced functions inevitably require physical demonstrations, more universal tasks such as filling out time cards or basic, repetitive knowledgework can be proficiently communicated with a well-produced series of on-screen demonstrations and lectures. Recommended Reading: The Ultimate Guide to Easily Make Instructional Videos.
For example my search for an LMS Solution for Simple Partner Compliance Training didn’t really arrive at just the right solution. LMS and Learning Tracking Still Struggling While LMS solutions continue to get better, more powerful, more diverse, I continue to find myself searching for just the right solution for particular needs.
Saul is right that if you need to ensure that someone has learned something specific – like you need to ensure that they meet a compliance requirement, then formal learning of some form (like courseware) is probably a good bet. And you cannot Separate KnowledgeWork from Learning. The whole problem is Long Tail Learning.
Furthermore, given the increasingly reciprocal nature of knowledgework, they will have to know how to teach. For example regulations specify push learning for compliance training. Management needs to support self-learning, not direct it. Each one-teach-one is at the heart of invent-as-you-go learning.
Working smarter is the key to sustainability and continuous improvement. Knowledgework and learning to work smarter are becoming indistinguishable. The accelerating rate of change in business forces everyone in every organization to make a choice: learn while you work or become obsolete. Workscapes.
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