LearnDash

DECEMBER 19, 2023

Audit your product and processes If you want to increase your revenue, keep your product (membership content and website), marketing, customer service, and purchase processes in top shape. Maybe there’s a bug on your website, your emails aren’t converting sales, or you’re not replenishing your content regularly.

Tips 279

Tips Site Social Media Gamification 279

Infopro Learning

SEPTEMBER 5, 2018

Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? If this situation has ever happened to you, then you know how much product knowledge training can impact a company’s sales and customer service.

Sales 211

Sales Productivity Product Support 211

OpenSesame

SEPTEMBER 24, 2010

This product is great for elearning developers who have existing PowerPoint training content that they want to convert, or instructional designers that don’t have much developer experience. Users can quickly create new content in a familiar interface, or convert their existing static courses into engaging elearning. Who is it for?

Authoring Tools 40

Authoring Tools eLearning Tools Compliance Training eLearning Developer 40

Infopro Learning

SEPTEMBER 5, 2018

Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? If this situation has ever happened to you, then you know how much product knowledge training can impact a company’s sales and customer service.

Sales 193

Sales Productivity Product Support 193

Dashe & Thomson

AUGUST 19, 2011

Level 5 is developed by collecting Level 4 data, converting the data to monetary values, and comparing those values with the cost of the program in order to provide the return on training investment. Here is an example that shows how this can work: A company needed to reduce customer complaint numbers and costs. Calculate the Return.

Phillips 169

Phillips Evalution ROI Metrics 169

ProProfs

JANUARY 6, 2022

Cognitive Services. Text to Speech Converter. Convert your existing, non-responsive eLearning materials to Responsive Course Design (RCD). Convert text to a voice format. Exceptional customer service. Enterprise-Ready System. Automated Translation. Storyboard. Gamified Hotspots. Multi-Device Access.

Authoring Tools 52

Authoring Tools eLearning Tools Compliance Training Best eLearning 52

Attensi

OCTOBER 14, 2024

Specifically, our CREATOR tool ingests PDFs and training material and then converts them into bite-size learning modules that combine rich gamification and scenario-based training. Read more Customer service: The fitness industry’s ultimate strength test Read more Emotion – the ultimate L&D game-changer?

Director 104

Director Management Case Study Social Networks 104

Play.ht

JUNE 23, 2025

Practical Applications of PlayHT’s Voice Technology PlayHT’s realistic voices serve numerous practical purposes across different industries: Customer Service Enhancement : Businesses use PlayHT to deliver seamless customer interactions with AI-driven voice responses for support hotlines, IVR systems, and automated AI voice agents.

Text-to-Speech 52

Text-to-Speech Voice Voiceover Alternatives 52

TalentLMS

FEBRUARY 24, 2015

These can easily be converted into job aids for just-in-time trainings. Trainings to reinforce best practices in customer service can also be developed using scenario-based trainings. Organizations dealing with service selling emphasis, directly to the customer will benefit from this strategy.

Simulations 40

Simulations eLearning Strategy Association Learning Management System Corporate eLearning 40

Ed App

JANUARY 28, 2019

As the demand for customer service training grows, so do the delivery methods for employers. However, do organizations really know how to deliver customer service training effectively, in a manner that leaves the participants feeling revitalized? How to deliver customer service training: Bottom line.

Customer Service 40

Customer Service Services Custom Train 40

eLearning Brothers

DECEMBER 6, 2017

Ask them how many customers they think are lost every year due to lackluster customer service scores. Infographics: Convert the information into an infographic. Use an Analogy or Fable: Start out with something compelling and interesting, like an analogy or fable that seems completely unrelated to the topic at hand.

Design 179

Design eLearning Strategy eLearning Slides 179

Arlo Training & Events Software

MAY 25, 2025

To make sure relevant examples are included you could convert real customer questions, or support scenarios into a bespoke course for a customer service or sales representative, tailored to the specific situations they’re most likely to face, or the questions they are most likely to be asked.

Cyber Security Training 52

Cyber Security Training Blended Learning Compliance Training Examples 52

Hurix Digital

AUGUST 20, 2024

This approach shows how AI can convert a human capital market into a skilled workforce. For instance, Walmart uses VR modules to train employees in customer service scenarios, and several medical institutions use AR/VR technologies to train surgeons in complex procedures.

Compliance Training 40

Compliance Training Services Teams Corporate eLearning 40

TIER1 Performance

SEPTEMBER 19, 2023

Pro-Active is an established expert in the automotive industry serving Learning & Development, Sales, and Customer Service executives to positively impact the retail customer experience and service retention. We’re thrilled to announce that Pro-Active Performance has joined our team!

Performance Support 111

Performance Support Activities Performance Agile 111

Infopro Learning

APRIL 5, 2016

Move away from converting information to instruction. Customer service is rechristened as customer experience and user experience is drawing people to seminar and symposiums. What do I have to do to become a learning experience designer? How do I create “learning experiences”?

Instructional Design 170

Instructional Design Instructional Instruction Design 170

Learning Visions

MAY 7, 2014

Pilot Case They had inconsistency in customer service experiences across their different call centers. Now they are converting those leading indicators into that flag on the top of the mountain -- revenue. It forms the foundation; defines roles, responsibilities, timelines; helps reach agreement.

Evalution 157

Evalution Effectiveness Case Study Kirkpatrick 157

Gyrus

MARCH 20, 2024

Training’s impact on intangibles will have to be converted into quantifiable scores to be added to the measurable metrics for a better picture of the ROI. An engaged employee is a satisfied employee who will render better and improved customer service. Learning and development professionals are well aware of this linkage.

ROI 130

ROI Blended Learning Association Learning Management System Metrics 130

CourseArc

APRIL 19, 2023

The voicebot at the other end of the customer service line gets you results, without waiting or push-button menus. According to leading experts in technology, online content will soon be automatically converted to audio so that more people can enjoy content on the go. Siri points out your next turn in an unfamiliar town.

Text-to-Speech 235

Text-to-Speech Authoring Tools Voice Sound 235

Tesseract Learning

MAY 23, 2022

We proposed a solution by converting the introductory and awareness-level topics into a digital learning format. We have also converted some ILT and face-to-face activities into online games. This is a blended learning program designed to train customer service executives. But trainers were not always available.

Blended Learning 105

Blended Learning Blended Examples ILT 105

42 Design Square

JUNE 4, 2019

For example, in a customer service representative interaction game, you could create levels such as: –Understand the customer’s problem. –Gain trust of the customer. ESTABLISH LEVELS: Incorporate the notion of promotion and demotion and that immediately makes it Snakes and Ladders.

Assessment 61

Assessment Games Convert Voice 61

Brilliant Teams

FEBRUARY 26, 2025

Retail: Customer service training, product knowledge, and sales techniques. We convert your traditional Instructor-Led Training (ILT) into engaging and interactive online courses. Finance: Regulatory training, fraud prevention, and risk management. Manufacturing: Safety training, process optimization, and equipment handling.

Compliance Training 52

Compliance Training Diversity Training Custom eLearning Development Corporate eLearning 52

Spark Your Interest

APRIL 11, 2024

You can also customize the video to include personal avatars and your voice. Converting Text To Video Or Video To Text – Your AI tool can create a video with a specific look and feel, tone, etc., Or, should you wish, you can take a video, convert it to text, and then create an online course. by providing the text content.

Benefits 147

Benefits Course Train Training 147

CLO Magazine

NOVEMBER 17, 2020

6: Convert the impact data to money. The intangibles are measures that we cannot convert to money, credibly, with minimum effort. We choose not to convert these measures to money, but they are still important. That percentage is multiplied times the estimate, and this effectively reduces the number by the error in the estimate.

Budget 113

Budget ROI Case Study Analysis 113

Instancy

MAY 12, 2025

For example, if a customer service rep is struggling with escalations, the agent might deliver a short video, a simulation, or a chatbot-based roleplayall tailored to the challenge, and available right when it’s needed. And it works at scale.

Change 59

Change Compliance Training Write Blog Coaching 59

CommLab India

DECEMBER 5, 2016

But not many organizations specialize in developing online training; they look for a vendor who can convert their classroom training to e-learning. Are you looking for a reliable vendor who can meet your training requirements and convert your classroom training material to e-learning? But a good e-learning vendor is not an easy find.

vendor 44

vendor Convert ILT e-learning vendor 44

learnWorlds

MARCH 30, 2022

Customer success & enablement. Customer service. Summary: Reach out to Adam and/or join his Meetup community to learn from other customer educators and enablement professionals. Services: Career Development. Services: Customer Experience, Customer Education, Customer Success.

Expert 52

Expert Custom Education Social Networks 52

Creativ Technologies

JANUARY 4, 2022

When a banking customer applies for an appointment, check whether the visit can be handled through a customer service representative on phone. Some customer problems can be handled through emails avoiding customer visits altogether. Dealing with different kinds of customers.

LMS 98

LMS Convert Services Custom 98

Creativ Technologies

JULY 22, 2021

When a banking customer applies for an appointment, check whether the visit can be handled through a customer service representative on phone. Some customer problems can be handled through emails avoiding customer visits altogether. Dealing with different kinds of customers.

LMS 98

LMS Convert Services Custom 98

KnowledgeAnywhere

JULY 2, 2023

The next step is to speak to a salesperson to request a free demo or a trial of the service. If customer service is important to them, training providers should be able to put you in touch with an eLearning expert somewhat easily. Convert these materials into the appropriate format for use in the LMS.

LMS 90

LMS Evalution Convert Train 90

Paradiso Solutions

JULY 11, 2021

Online product training is a program that includes all the information about a company’s goods or services that users need to know and especially focuses on different aspects of an organization with different learning goals to improve customer service. This is the situation where sales training becomes critical.

Productivity 98

Productivity Product Custom Virtual Classroom 98

Ed App

SEPTEMBER 30, 2021

Convert instructor-led training to virtual instructor-led training in as little as five business days. Premium course library – Find courses for any topic, such as HR, customer service, compliance, employee education, and more. Key features: Document converter – Convert boring training material into engaging courses.

Software 97

Software Compliance Training Authoring Tools Blended Learning 97

Arlo Training & Events Software

JANUARY 16, 2025

Customer Service Training: Simulated interactions with customers help train employees to handle various scenarios effectively. Sales and Product Demonstrations: Businesses use interactive videos to showcase products and services, allowing viewers to explore features or select use cases tailored to their needs.

Compliance Training 52

Compliance Training Blended Learning Examples Interactive 52

Mindflash

MARCH 16, 2011

While the economy still hasn’t fully recovered from recession, smart employers are investing in one thing that keeps customers coming back — excellent service — even if it means re-training employees on basic skills you’d expect them to have in the first place. nancial success.

Customer Service 64

Customer Service Journal Train Training 64

CLO Magazine

JANUARY 6, 2022

Within days of the pandemic’s start, Tedrick was working round the clock to convert all of Verizon’s training to virtual. A few years prior her team had created a virtual training curriculum to support a new group of home-based customer service agents. Within 30 days all critical training had been converted,” Tedrick says. “As

Leadership 79

Leadership Innovation Learner CLO 79

Paradiso

JANUARY 23, 2022

Additionally, KMS can help businesses better understand customer needs and preferences, making it easier to deliver high-quality customer service. Knowledge Management System collects files from multiple locations and converts paper documents into digital files for storage in a single central repository.

Knowledge Management 91

Knowledge Management Knowledge Productivity Product 91

LifterLMS

MAY 29, 2022

Chris has a membership software called MembersPRO and also a funnel building software called Quick Convert. That’s at MembersPRO.com, and also a funnel building software called Quick Convert. How did the Quick Convert come into being? Chris Benetti: Yeah, so Quick Convert’s a cool product. I love that.

Sales 120

Sales Create Online Course 120

Corporate eLearning Strategies and Development

APRIL 2, 2007

I would highly recommend siteground for many reasons but above and beyond them all is the fact that their customer service is AWESOME!!! Example: Someone asked about converting video to play inside of a MOODLE resource and because of this conversation I now know about Media-convert.com and Mediacoder.com.

Moodle 32

Moodle Convert MediaWiki Scanning 32