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4 Types of Customer Service Training Methods

Infopro Learning

Why is Customer Service Training So Important? Customer service can greatly impact the success and perceptions of your organization. Great customer service can help you attain new business and maintain relationships with loyal customers. This is why customer service training is important.

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The Sound of Silence | Social Learning Blog

Dashe & Thomson

So, as eLearning providers, it’s high time that we have the courage of our convictions, and take a stand to say: “This may be flashy, but retention will be down, time lost to training will go up, and overall costs (especially long term maintenance) will be far higher.” Liam McCoy: Thanks for this. Ive been looking for some ammo t. Properly d.

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The Renewed Importance of EHR Training – Meaningful Use Incentives.

Dashe & Thomson

And yet, by the estimate of the Department of Health and Human Services itself, somewhere between 30% and 50% of all clinical practices that attempt to implement an EHR have given up before the process was completed – often at the cost of thousands of dollars and countless hours wasted. Liam McCoy: Thanks for this. Properly d.

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Three Reasons Why Corporate Training Departments Could Become.

Dashe & Thomson

Today, broadcast quality video can be shot on a digital SLR camera that costs less than $2,000. Want to create something with a little higher production values? A million dollars would barely get you started. A similar trend is taking place in the learning and development industry. Liam McCoy: Thanks for this. Properly d.

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The $2 Whiteboard Shows Power of Peer-to-Peer Learning | Social.

Dashe & Thomson

He contrasts two teaching methods that involve different kinds of whiteboards: one that costs $2,000, and one that costs $2. That’s why this post from Frank Noschese is so great. The difference: peer-to-peer interaction. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d.

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Addressing On-Demand Learning and Performance Needs #LCBQ | Social.

Dashe & Thomson

Special shared kiosks are a possible solution to this problem, but they may be cost prohibitive. The are also employed by hundreds of individual and corporate propane marketers across the country. There is no central network the learners can access. That’s where “party boxes&# might come in. Liam McCoy: Thanks for this.

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5 Ways to Increase the Value of Your Customer Base | Social.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS 5 Ways to Increase the Value of Your Customer Base by Paul on September 22, 2010 in customer service , sales A key driver of your company’s value is the aggregate value of your customer base. Properly d.