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Customer Service Training Mistakes to Avoid

Infopro Learning

Developing a series of comprehensive customer service training courses will help your business integrate training into the daily workflow of your customer support teams. Frequent training courses will help further facilitate the learning process and increase knowledge retention. This will make content updates easier and reduce costs.

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Maximizing Your Learning Experience: Strategies for Success in MOOC Courses

Infopro Learning

Gartner defines the MOOC or massive open online course as an online phenomenon made possible by social networking enabled by experts in the field of study. MOOC courses offer open enrollment, enabling free access to anyone with an internet connection, anywhere in the world. MOOCs neither demand nor need accreditation.

Strategy 221
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5 Effective Training Delivery Methods for Remote Teams

Infopro Learning

In a recent survey by Gartner, it was found that 82% of business leaders shared that they plan to let employees continue to work from home at least part of the time moving forward (2). Many of the more traditional instructors led training courses are no longer suitable for today’s learners. Mobile First. Video-based Learning.

Methods 389
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Checklist to Improve Workplace Leadership Skills

Infopro Learning

Seek out training and development opportunities: Several training and development options are accessible, including workshops, seminars, online courses, and mentorship programs. Gartner’s HR research highlights human leadership as the latest advancement in leadership.

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REVEALED: Learning Management Limitations

LearnDash

It is even estimated that by year 2019, roughly 50% of all college courses will be taught online! So elearning is here to stay, and the LMS looks to be sticking around as well as a way to manage students, track progress, deliver online course, and (in some cases) author content. The LMS acts as the delivery vehicle for content.

LMS 247
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Top 50 eLearning Posts For 2010

Upside Learning

Do People Really Like To Go On Training Courses? The Future of Work: As Gartner Sees It. Will Mobile Apps Change Training Forever? Moving To eLearning. Digital Instructional Media Design 101- The Design Of Interaction. Top 100 Tools For Learning 2010 – C4LPT Survey. Mobile Learning Solutions – Infographic.

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Workplace Learning: Adding, Embedding & Extracting

Performance Learning Productivity

Typically, adding learning involves integrating structured away-from-work learning (courses, classes, and eLearning modules) with learning activities within the workflow. Gartner predicts continued growth in mobile devices and there is no doubt their use as performance support tools (beyond the ubiquity of Google access) will increase.

Metrics 270