Infopro Learning

MAY 30, 2025

One reason for the focus on going above and beyond is that 80% of customer service companies use customer satisfaction (CSAT) scores as their main performance metric. For example, a high-end store could emphasize personalized service, while a tech support team might emphasize fixing problems quickly.

Customer Service 221

Customer Service Services Custom eLearning Strategy 221

Upside Learning

JULY 25, 2024

In our previous blog Performance-Focused Learning Design , we delved into the principles of performance-focused learning design, emphasizing the importance of fostering true behavioral change through effective learning strategies. Here, instead of putting information into the world, we do need to get people to perform differently.

Case Study 250

Case Study Study Performance Support Performance 250

Gyrus

FEBRUARY 21, 2025

One game-changing strategy is implementing a Learning Management System (LMS)a powerful tool designed to enhance employee engagement, accelerate skill development, and drive measurable performance improvements. These tools allow managers to monitor employee progress and identify areas where additional support may be needed.

Association Learning Management System 246

Association Learning Management System LMS Productivity Product 246

Upside Learning

NOVEMBER 14, 2024

In our earlier discussion on skill development , we emphasized the importance of a cohesive approach to skilling that aligns training, coaching, and ongoing support with real-world application. The focus was on building a culture of continuous learning, which is vital for sustained performance. More tools are on the horizon.

Skills 245

Skills Management Blended Learning Performance Support 245

Ninja Tropic

APRIL 2, 2025

Competency-Based Training: The Ultimate Guide to Building a Skilled Workforce Businesses need employees who can perform their jobs effectively, not just those who have completed training. Competency-Based Training (CBT) is a training approach that focuses on developing the specific skills employees need to perform their jobs successfully.

Compliance Training 52

Compliance Training Diversity Training Skills Guide 52

Ninja Tropic

MARCH 6, 2025

A needs analysis involves gathering data from various sources: $ Employee performance reviews: Identify areas where employees struggle. Employees get training that matters, and organizations see real improvements in performance. They provide flexibility in design and can be aligned with your corporate culture and branding.

Custom eLearning Development 52

Custom eLearning Development Diversity Training Compliance Training Custom 52

Hurix Digital

JUNE 11, 2025

Top-performing organizations focus on mastering digital training solutions for remote learning in the evolving sales landscape. You can offer personalized sales coaching sessions, customized guidance, and support. Onboarding your sales team means immersing them in your company’s culture. How Do You Manage a Remote Sales Team?

Sales 52

Sales Diversity Training Teams eLearning Strategy 52

Infopro Learning

APRIL 15, 2025

The best solutions should cater tospecific learners and organizational goals to support evolving needs. Boosting Employee Performance and Engagement Content engagement is a cornerstone of successful training, but old-schooltechniques often fall flat. Aside from performance, these platforms improveemployee satisfaction.

Interactive 221

Interactive Platform Compliance Training Business 221

Infopro Learning

MARCH 20, 2025

Organizations worldwide rank improving employee performance among their top goals. This is a breakthrough moment for organizations that need to continuously look for ways to be moreproductive, perform better, and grow sustainably. What is Performance Consulting?

eLearning Consultant 221

eLearning Consultant Consulting Performance Support Performance 221

Infopro Learning

JUNE 26, 2023

Employee onboarding is a comprehensive process that seamlessly introduces new employees into an organization, providing them with the necessary knowledge and understanding of the company’s culture, policies, and procedures. Orientation programs give new hires an overview of the company’s culture, values, and goals.

Metrics 444

Metrics Google Docs Policies Performance Support 444

Paradiso

JANUARY 25, 2025

By leveraging robust Employee Performance Management Software , you can elevate engagement levels to new heights, driving individual and organizational success. A comprehensive performance management system tracks and evaluates performance and fosters a culture of continuous improvement and collaboration.

Performance Support 91

Performance Support Software Performance Management 91

Infopro Learning

APRIL 11, 2025

It is not about replacing human facilitators or L&D professionals but empowering them with intelligent tools to perform their jobs better. Using performance reviews, job roles and learner preferences, AI can tailor training to maximize engagement and retention. The Human+AI Advantage AI + is technology plus human knowledge.

Corporate Learning 221

Corporate Learning Services Games Management 221

Infopro Learning

DECEMBER 22, 2021

In the same fashion, customer service reps become high-performing universal bankers with a better understanding of the products and services. Expanding the culture of learning across the organization. Invest in a learning culture and develop a scalable learning infrastructure.

Program 419

Program Train Training Learning Objects 419

Paradiso

APRIL 12, 2025

In todays fast-paced business environment, companies are constantly looking for ways to optimize their workforce, boost employee engagement, and enhance overall performance. Why Employee Engagement & Performance Matter Employee engagement is critical to a companys success.

Performance Support 91

Performance Support Integrate LMS Performance 91

Infopro Learning

DECEMBER 9, 2021

The values and culture of an organization depend a lot on how well employees are trained to be forward-thinking. To optimize performance, providing efficient tools to develop diversity awareness and valuable cultural skills in the workforce is essential. These tools maximize employee performances and minimize legal risks.

Diversity Training 419

Diversity Training Methods Case Study Train 419

Avilar

NOVEMBER 20, 2024

Here’s how a smart workforce strategy can support a holistic approach to business. A holistic approach to anything involves viewing the entity as an interconnected ecosystem where every component works in harmony to support the overall health or benefit of that entity. Supportive Onboarding and Training. Employee Wellness.

Performance Support 98

Performance Support Support Strategy Business 98

Infopro Learning

JUNE 2, 2025

This ensures that content is tailored to drive performance, allowing constant improvement and optimization. However, by using eLearning platforms that have built-in authoring tools, businesses can easily support to global audiences while simultaneously adapting the content to local cultural and linguistic needs.

eLearning Tools 221

eLearning Tools Authoring Diversity Training Compliance Training 221

Infopro Learning

SEPTEMBER 22, 2021

A culture of continuous learning improves overall business efficiency and workforce performance. Performing Training Needs Analysis (TNA). Learning objectives reflect how employees want to perform after they have completed training. Understand Company Culture. Setting Learning Goals.

Customer Service 383

Customer Service Diversity Training Services Blended Learning 383

Avilar

SEPTEMBER 19, 2024

How a company manages these conflicts can directly impact its overall success, affecting both employee performance and company culture. Workplace conflicts are disruptive to a company’s productivity and culture. Conflicts Drag Down Performance Conflicts are distracting. Why is Conflict Management a Hot Topic Now?

Skills 98

Skills Management Culture Performance Support 98

Infopro Learning

DECEMBER 26, 2022

We all know that great leaders gain skills through learning and experience, but high-performing teams are always led by leaders who wear a coach hat. Inspiring employees to work together and attain intended business goals by sharing feedback, giving recognition, and emotional support. Set a Clear Business Objective.

Coaching 434

Coaching Leadership Develop Performance Support 434

Infopro Learning

MARCH 23, 2023

This culture helps to create a sense of direction and purpose within the organization, which in turn helps to increase employee engagement and motivation. This helps get employees more involved and keep them around, which can greatly affect how well the organization performs. In a survey by Gartner, Inc.

Leadership 419

Leadership Develop Gartner Culture 419

ansrsource - Accelerating Better Ways to Learn!

NOVEMBER 12, 2024

By assessing the competence and commitment of team members, leaders can provide the right balance of direction and support. In an innovative culture, leaders must recognize when to step in and provide guidance and when to step back and let the team member explore their creativity.

Innovation 73

Innovation Culture Case Study Leadership 73

Infopro Learning

DECEMBER 30, 2024

Two primary influences make a firm basis for creating a winning L&D strategy: Strategic Goals or Business Direction The L&D strategy must be aligned with the company’s direction and goals while also considering internal and external factors (like market trends and past performances).

Learning Strategy 221

Learning Strategy Performance Support Strategy Performance 221

Infopro Learning

OCTOBER 10, 2024

Many chief learning officers (CLOs) second the fact that managed learning service partners help increase organizational performance while optimizing returns on investment. Learning Technology Consulting: This supports selecting and implementing learning technologies that align with and support your organization’s objectives.

Culture 221

Culture Roles Management Create 221

Gyrus

NOVEMBER 21, 2024

Knowledge Retention Experienced employees possess valuable knowledge about processes, equipment, and company culture. Enhanced Competitiveness A stable workforce allows manufacturers to maintain operational continuity and improve overall performance. By retaining skilled workers, manufacturers can save significant resources.

Case Study 130

Case Study LMS Skills Help 130

Infopro Learning

DECEMBER 26, 2022

Retaining top-performing employees is an utmost factor that drives business growth and productivity. As a result, this boosts retention levels by supporting employees to develop new skills, grow their career paths, and unlock business success. Foster Continuous Learning Culture. Engage & Retain the Best Talent.

Performance Support 437

Performance Support Agile Innovation Global 437

Infopro Learning

NOVEMBER 29, 2022

With digital transformation, most organizations are restructuring every aspect of business- be it client relationships, work culture, career development, or others. As per a study from McKinsey, the success or failure of digital transformation largely depends on organizational culture and behavioral challenges. Conclusion.

Digital 417

Digital Augmented Reality Cloud Computing Culture 417

Gyrus

AUGUST 23, 2024

ECT is especially crucial in today’s fast-paced and multi-cultural work environment. Cultural understanding: Understanding each other’s culture is a critical ECT component for employees in different geographies. A good cultural understanding will help employees eliminate communication barriers and work collaboratively.

Communication 147

Communication LMS Leadership Skills 147

Upside Learning

MARCH 19, 2025

Training, when done right, can strengthen leadership, facilitate cross-functional cooperation, streamline processes, and result in quantifiable performance gains. By proving the training programs' return on investment and their influence on business results, the GCCs are able to secure senior management's ongoing support.

Global 162

Global Compliance Training eLearning Strategy Strategy 162

Infopro Learning

AUGUST 11, 2021

Every workplace situation needs a different kind of leadership development, followed by succession planning and support. In the current scenario where most organizations have adopted remote-first culture, the scope of using effective communication channels is also rising. Taking Care of the Company Culture. Communication.

Leadership 419

Leadership Culture Adopt Collaboration 419

Chronus

MAY 22, 2025

The most successful organizations with a strong collaborative culture, dont operate their departments in silos. It takes clear intention to build this type of culture and the benefits are well worth the effort. If you want your team to be more connected, creative and productive then a collaborative culture can get you there.

Collaboration 52

Collaboration Culture Program Trust 52

Upside Learning

MAY 12, 2025

Microlearning is a performance tool, not just a training method. Performance Support & Just-in-Time Learning Imagine youre a customer service rep about to handle a frustrated client. A hospital nurse watching a 60-second refresher on a critical procedure right before performing it.

microlearning 147

microlearning Corporate eLearning Cognitive Performance Support 147

Learnnovators

MAY 23, 2025

Create a Supportive Environment Resilience takes root in workplaces where people feel psychologically safe. A culture of support and trust helps individuals feel valued and more willing to engage even in uncertain times. But how exactly can you cultivate it across your workforce? Why Choose Learnnovators?

Custom eLearning Development 130

Custom eLearning Development elearning vendor Corporate eLearning vendor 130

Gyrus

NOVEMBER 15, 2024

Therefore, investing in compliance management systems like an LMS is vital for fostering a culture of safety and accountability. Adaptive Learning Paths GyrusAim supports adaptive learning paths, where training is personalized based on the employee’s progress, performance, and role within the organization.

Compliance Training 147

Compliance Training Compliance Association Learning Management System LMS 147

Infopro Learning

OCTOBER 11, 2020

The next phase is to promote executive sponsorship and support of the program. Your top performers will need to learn new skills in order to take over senior manager type roles. The third factor you should consider are the career goals of your high performers. Phase 1 : Strategic Alignment.

Develop 450

Develop Diversity Training Leadership Security 450

Infopro Learning

JUNE 26, 2020

Each activity in these plans supports the programs core objectives. This is also important to remember when planning out performance reviews and check-ins. A popular strategy is to schedule more social activities and check-ins earlier on in the process to help employees become familiar with the company culture.

Train 419

Train Training Performance Support Activities 419