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Achieving Retail Excellence Through Custom eLearning Solutions

Upside Learning

This gap in training can directly impact on customer service, sales, and operational efficiency. It ranges from excellent customer service to effective communication and also high-quality product and service knowledge. Customer-Centric Training: Retail is people-oriented, and customer service impacts sales and brand loyalty.

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Mastering Customer Service Training: Strategies That Actually Work

Infopro Learning

Do you want to transform your customer service team into a powerhouse of excellence? The key lies in creating effective customer service training that delivers measurable results. Many organizations have trouble designing effective customer service training programs. Essential Customer Service Skills for Success 1.

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AI+ in Managed Learning Services: A Game-Changer for Corporate Learning and Development

Infopro Learning

However, combined with Managed Learning Services (MLS), what we at Infopro Learning call “AI + ” for learning can be a game changer, altering how organizations upskill and reskill their talent, supercharge their operations, and fuel business results. What is AI + in Managed Learning Services? from 2023 to 2032.

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Optimizing eLearning through Custom Content Development Outsourcing in 2023

Infopro Learning

To ensure a successful outsourcing experience, it’s crucial to follow a set of steps that will help you identify the right service provider, define your eLearning needs, and develop an effective communication strategy.

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Transform Your E-Learning: Download the Ultimate Localization Use Case!

This powerful use case reveals how Cesco Linguistic Services transformed 19 training modules for the Colorado Department of Early Childhood into culturally relevant courses in Arabic and Spanish—delivered on time and exceeding expectations. Uncover the secret to breaking language barriers and expanding your e-learning reach!

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Learning Culture vs Training Culture

Learnnovators

A training culture is top-down, event-based, and often disconnected from daily work. On the other hand, a learning culture is continuous, self-driven, and embedded in how work gets done. In the end, a training culture offers information. A learning culture builds character, depth, confidence, and long-term growth.

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Managed Learning Services: A Key Approach to Minimize Transition Risks

Infopro Learning

This is where managed learning services come in, offering a solution to reduce the risks associated with transitions. According to the 2021 Global Risk Management Study ,77% of financial services risk leaders believe that new, interconnected risks are emerging at a faster pace.

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Localization: Revolutionize Your Global Content Strategy

Speaker: Zak Haitkin, Localization Manager

Localizing your content will show your commitment to improving company culture, and how much you genuinely value your customers, employees, and their experiences. If you’re addressing customer needs in ways they fully understand and are comfortable with, customers are more likely to buy into your product or service.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.