Learning Pool

APRIL 23, 2024

Marking five years of customer service excellence, Learning Pool scooped the Bronze award in the ‘Customer Service Success – Business Services Industries’ category. Global SVP, Customer Success, Kate Yulis said, “At Learning Pool, we’re committed to providing a world-class customer experience.

Customer Service 116

Customer Service Sales Services Custom 116

Ontuitive

JANUARY 9, 2023

This means they can’t provide timely information to their customer, and the sales process risks losing momentum. In these moments, a digital adoption platform , also called a DAP, can transform how your sales team operates. This means they can close sales faster and serve more customers in less time. Improve productivity.

Adopt 197

Adopt Adoption Sales Digital 197

Infopro Learning

APRIL 6, 2020

It is evident that innovative learning experiences impact engagement of the learner – with content as well as technology platforms. Organizations are looking for a unified learning experience platform, that can give them a Netflix-like interface and act as a singular source of all content consumption.

Global 369

Global ROI Metrics Simulations 369

LearnDash

NOVEMBER 21, 2023

Here are 10 things to consider: Prioritizing new members over existing ones Neglecting user experience Not delivering fresh content Sacrificing quality for quantity Not building trust Making big changes too frequently Spamming members Giving sub-par customer service Not surveying your members Reinventing the wheel Let’s take a closer look.

Site 278

Site Customer Service Trust Community 278

TOPYX LMS

JANUARY 27, 2021

1 Inability to scale, sub-par customer service, poor collaborative learning tools, high cost of maintenance, inadequate analytics -- these are just a few reasons why companies are dissatisfied with LMS platforms.

LMS 130

LMS vendor Platform Learning Management System 130

Infopro Learning

APRIL 15, 2024

Forget rigid schedules and impersonal platforms – AI chatbots offer instant access to curated resources, personalized guidance, and real-time feedback, all wrapped in a conversational interface that transcends time and space. Gartner forecasts that chatbots will emerge as a leading customer service channel within five years.

Diversity Training 221

Diversity Training Compliance Training Blended Learning Simulations 221

LearnDash

SEPTEMBER 29, 2020

These tasks are often tedious and time consuming, and if a course creator can’t keep up with them all, it can lead to missed communications, lost sales, and poor customer reviews. Social media automations can help your content marketing efforts while also making it easier for you to keep up with customer service. GoToWebinar.

Integrate 317

Integrate Social Networks Course Twitter 317

LearnDash

DECEMBER 19, 2023

Audit your product and processes If you want to increase your revenue, keep your product (membership content and website), marketing, customer service, and purchase processes in top shape. A clunky or confusing purchase process can turn off potential customers. It’s time to tighten those bolts! Are you getting enough traffic?

Tips 279

Tips Site Social Media Gamification 279

Gyrus

SEPTEMBER 5, 2022

eLearning Industry ranked GyrusAim as # 5 in the Top 20 LMS for Customer Experience GyrusAim LMS GyrusAim LMS - Richmond, VA • September 06, 2022. The order of appearance depends on Customer Satisfaction (CSAT Score), Customer Effort (CEF Score) & Customer Expectation (CEX Score).

LMS 130

LMS Metrics Industry Custom 130

Gyrus

SEPTEMBER 5, 2022

eLearning Industry ranked GyrusAim as # 5 in the Top 20 LMS for Customer Experience GyrusAim LMS GyrusAim LMS - Richmond, VA • September 06, 2022. The order of appearance depends on Customer Satisfaction (CSAT Score), Customer Effort (CEF Score) & Customer Expectation (CEX Score).

LMS 130

LMS Metrics Industry Custom 130

Gyrus

SEPTEMBER 5, 2022

eLearning Industry ranked GyrusAim as # 5 in the Top 20 LMS for Customer Experience Gyrus Systems Gyrus Systems - Best Online Learning Management Systems Richmond, VA • September 06, 2022. The order of appearance depends on Customer Satisfaction (CSAT Score), Customer Effort (CEF Score) & Customer Expectation (CEX Score).

LMS 130

LMS Metrics Industry Custom 130

TOPYX LMS

DECEMBER 24, 2020

Also, if tech customer service employees aren't properly upskilled, then customer churn will rise due to product or service frustrations. For example, many tech employees must have a robust knowledge of products. Otherwise, their sales will suffer.

Customer Service 165

Customer Service Sales Services Companies 165

Infopro Learning

JUNE 19, 2023

We work closely with our clients to identify business objectives, assess skill gaps, and design customized learning solutions that enable employees to acquire the necessary skills and knowledge to drive business success. End-to-end digital automation: We leverage digital automation tools and platforms throughout learning and development.

Services 221

Services Management Agile Metrics 221

LearnDash

AUGUST 10, 2021

Compatibility with other plugins: We’re always trying to find the balance between developing new features in-house and ensuring our platform stays compatible with trusted 3rd party WordPress plugins. Seamless integration also with Elementor, I customized my entire site easily. I’m using Learndash with WooCommerce and Cartflows.

Emergent 264

Emergent Hosting Write Blog Quiz 264

Ontuitive

NOVEMBER 10, 2022

Discover how Zeal’s Digital Adoption Platform helps you build an agile workforce where employees can easily upskill and reskill by learning in the flow of work. . Opportunity marketplaces are digital platforms designed to help individual workers chart their own career paths and reach their destinations faster.

Tools 226

Tools Adopt Adoption Agile 226

Gyrus

OCTOBER 9, 2024

Our platform supports various learning formats, including online courses, workshops, and resource libraries, enabling libraries to cater to diverse community needs. This flexibility allows library staff to create customized training programs that align with their community’s interests, from digital literacy to job search skills.

Library 147

Library LMS Diversity Training Compliance Training 147

Infopro Learning

MARCH 30, 2023

Upskilling and reskilling have become increasingly important in the BFSI industry as new technologies and changing customer preferences have disrupted traditional business models. As a result, the industry requires skilled professionals who can keep up with these changes and provide innovative solutions to meet customers’ evolving needs.

Industry 221

Industry Compliance Training eLearning Consultant eLearning Strategy 221

Fly Plugins

MARCH 26, 2024

It not only helps improve productivity but also ensures compliance, enhances customer satisfaction, and fosters a culture of continuous learning. An Enterprise LMS, provides businesses with a centralized platform to create, manage, and deliver training content to their employees.

LMS 178

LMS Learning Management System Enterprise Compliance Training 178

Infopro Learning

JULY 16, 2024

Technology and Innovation: Outsourced training providers use advanced technology, including interactive eLearning platforms and mobile accessibility, to enhance the learning experience. Customization and Personalization Ensure the partner can tailor their programs to meet your organization’s needs.

Compliance Training 221

Compliance Training Outsource Compliance Program 221

Paradiso

DECEMBER 9, 2022

Customer training is vital for onboarding new customers and helping existing ones get the most out of your products. This shows them you’re invested in their long-term success, so they trust you and remain loyal customers. In short, lousy customer training increases churn. What is a customer training LMS?

LMS 91

LMS Custom Guide White Label 91

learnWorlds

DECEMBER 1, 2023

Online community platforms have become integral in fostering engagement, collaboration, and knowledge sharing among like-minded individuals. Whether you are running an online course, a membership site, or a business looking to connect with your audience, choosing the right community platform is paramount. So, let’s dive in!

Community 105

Community Social Networks Platform Forum 105

LearnDash

OCTOBER 3, 2019

The single-most important thing you can do is cultivate an email list of current and prospective customers for your online courses. MailChimp is one of the largest email platforms, with over 600 million emails sent and received. The auto-replies are comprehensive, but more complicated services are lacking.

Services 42

Services Market Templates Newsletter 42

Infopro Learning

SEPTEMBER 8, 2023

ChatGPT has been implemented in numerous applications, including customer service, virtual assistants, and content generation. eLearning has provided learners access to a wide range of online resources, courses, and learning platforms that facilitate learning beyond the traditional classroom setting.

Roles 221

Roles Case Study Simulations Virtual World 221

Infopro Learning

FEBRUARY 28, 2020

Whether it is used for customer service or compliance training, micro-learning helps mobile or remote employees fit in training into their busy schedules. Micro-learning also improves knowledge retention by providing information in bite-sized segments that are easier to understand and remember. Conclusion.

Compliance Training 294

Compliance Training Blended Learning Micro-Learning Case Study 294

Infopro Learning

JULY 11, 2017

As a result, you’re able to customize the online training content to help them achieve their learning objectives. For instance, customer service associates would like to see more interactive online training simulations and branching scenarios to improve their task performance.

Compliance Training 280

Compliance Training Budget Authoring Tools Content 280

Infopro Learning

MARCH 20, 2018

The first is the individual employees must interact with, such as a customer persona who wants to return an item or file a complaint. For example, the protagonist who must satisfy the unhappy customer. For instance, the customer service associate must interact with the customer in order to identify the issue.

Authoring Tools 235

Authoring Tools Case Study Tips Create 235

Learning Pool

AUGUST 18, 2022

Stream Learning Suite, pioneered by Learning Pool, the international leader in learning technologies, has been chosen as a ‘Top Social and Collaborative Learning Platform’ by eLearning Industry for 2022. . Those included in the 2022 ‘Top Social and Collaborative Learning Platforms’ were ranked on the following 9 criteria: .

Streaming 98

Streaming Collaborative Learning Suite Diversity Training 98

Learning Pool

JULY 14, 2022

For its efforts in creating custom e-learning content that has compelling instructional design and gamification, Learning Pool is elated to have secured top 3 on the 2022 list for ‘Top Content Providers for Custom eLearning’ by eLearning Industry. You can view the full list by eLearning Industry here. .

Custom eLearning Development 98

Custom eLearning Development Diversity Training Providers Brandon Hall 98

Infopro Learning

MAY 27, 2024

Central to this endeavor is customer service training and product knowledge enhancement, which are pivotal in maximizing customer satisfaction and driving overall business performance. According to the Working from Home Around the Globe: 2023 Report , the global shift to remote work, with 28.2%

Remote Learning 221

Remote Learning Services Diversity Training Management 221

Origin Learning

FEBRUARY 8, 2018

Many organizations have created their own LMS products by building upon open-source platforms like Moodle, Forma, and ILIAS. Most businesses look for a high level of customization that goes beyond just the rudimentary – ‘look and feel’ updates. Customer Support & Pricing. Do you offer excellent customer support?

LMS 210

LMS Learning Management System System Management 210

Experiencing eLearning

APRIL 7, 2020

Sparks Tool for creating automated spaced learning with options for nudges in multiple platforms. Go watch that customer service agent IN PERSON and see for yourself what they are doing well, what they are not doing well, and what they might be totally missing. Spaced Learning and Practice. Peter Nelson. Free tools and images.

eLearning Strategy 262

eLearning Strategy eLearning Consultant eLearning Network 262

learnWorlds

MARCH 21, 2023

The biggest dilemma you ever have to go through as an online instructor once you decide to start creating eLearning courses is which best online course platform to choose. A huge advantage of standalone platforms is that you own the data of the users and you can customize the branding.

Comparison 98

Comparison Diversity Training Platform Authoring Tools 98

Learning Pool

JUNE 6, 2023

We’re delighted to have been named one of Training Industry’s ‘Top Custom Content Development Companies’ for 2023. Recognition as a ‘Top Custom Content Development Company’ is an improvement on our previous position as a ‘Custom Content Development Company to Watch’ which we have held for the previous two years.

Content Developer 98

Content Developer Blended Learning Companies Industry 98

learnWorlds

FEBRUARY 3, 2022

Did you know that when it comes to happy customers it’s not all about the lowest price? Now is the time to rethink the price wars era, as the radically increased price transparency worldwide and across industries has translated to customers having immediate access to decision-making faster than ever before. Not anymore at least.

Compliance Training 111

Compliance Training Blended Learning Corporate eLearning Custom 111

Upside Learning

SEPTEMBER 25, 2024

Customer Service Excellence: Superb customer service requires that one undergo training in relationship management, effective communication, and the use of data-driven insights in improving relationships with clients.

Compliance Training 147

Compliance Training Diversity Training Case Study Custom eLearning Development 147

Infopro Learning

MARCH 24, 2023

With the rapid pace of technological advancements and changing consumer behaviors, workforce transformation has become essential for retail businesses to stay competitive and meet the evolving needs of their customers. These accounts disseminate information about job vacancies across Twitter, LinkedIn, and Facebook platforms.

Develop 221

Develop Diversity Training Social Media Social Networks 221

Gyrus

NOVEMBER 8, 2024

This post breaks down how GyrusAim LMS stands out in the crowded market of 21 CFR Part 11-compliant LMS platforms, offering essential features that life sciences companies require, along with a comparison to other popular LMS providers.

Compliance Training 130

Compliance Training Dokeos Compliance LMS 130