Litmos

FEBRUARY 26, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. Customer Service Online Training: 8 Overlooked Skills To Consider. Time Management. Negotiation.

Customer Service 49

Customer Service Compliance Training Services Custom 49

Arlo Training & Events Software

NOVEMBER 3, 2024

Technical challenges and distractions Virtual platforms bring technical issues, from connectivity disruptions to audio/video problems, which can break the session’s flow and frustrate participants. If you’re teaching compliance, for instance, you could quiz participants on specific policies or procedures.

Case Study 52

Case Study Activities Ideas Diversity Training 52

Coursera

NOVEMBER 7, 2023

These latest courses, Specialization, and Professional Certificates cover everything from Extended Reality (XR) and customer service to project management and AI. Throughout the courses, you’ll hear from experts working on AI for Good initiatives aimed at addressing social and environmental issues.

Customer Service 52

Customer Service Project Services Custom 52

TechSmith Camtasia

MAY 22, 2018

At TechSmith, we’ve helped customers publish over a hundred million videos over the last decade using our desktop products Camtasia , Snagit , and Jing. We have helped our customers share videos to their storage destination, and learned a lot in the process. Which online video platform is best for my screencasts?

Screencast 75

Screencast Platform Video Jing 75

Edume

JUNE 11, 2021

This generation also showed a preference for upskilling themselves via the medium of video specifically, watching 50% more of learning material in 2020 than in 2019. Gen Z or not, the numbers point to the fact that employee retention rate is increasingly linked to employers’ approach to employee learning and development (L&D) programs.

Statistics 98

Statistics Diversity Training Issue Customer Service 98

Hurix Digital

APRIL 11, 2025

AI algorithms can intelligently identify accessibility issues like missing alt text, incorrect heading structures, and color contrast violations. Automation in Document Accessibility Once AI identifies issues, automation takes over. Perform regular audits to identify and fix issues early on.

PDF 52

PDF Authoring Tools Compliance Training Cognitive 52

ej4 eLearning

OCTOBER 16, 2017

Thinkzoom users and admins will now be able to offer and assign videos specifically about those competencies, which will make development around those competencies a piece of cake, with much less guesswork. “ Customer Service. The employee displays a serious commitment to the highest level of service to all customers.

Management 103

Management Customer Service Brandon Hall Examples 103

Litmos

FEBRUARY 5, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. . Customer Service Training: 8 Overlooked Skills To Consider. Time Management.

Customer Service 40

Customer Service Compliance Training Services Custom 40

Arlo Training & Events Software

JANUARY 16, 2025

Interactive Videos Interactive videos are designed to be used in training environments to improve engagement. Unlike traditional videos, interactive videos often include: Multiple-choice questions that often lead to different scenarios Clickable links to other learning resources such as a recommended web page.

Compliance Training 52

Compliance Training Blended Learning Examples Interactive 52

learnWorlds

MARCH 30, 2022

Customer success & enablement. Customer service. Summary: Reach out to Adam and/or join his Meetup community to learn from other customer educators and enablement professionals. Additional Content: How did Tomorrow work with Content Beta to upgrade their video course lessons? Services: Career Development.

Expert 52

Expert Custom Education Social Networks 52

fewStones

MAY 10, 2024

One powerful tool for achieving this is through corporate training videos. In this article, we will provide all the necessary info you need to start creating your own — the what, why, and especially the who — professional corporate training video production company you should hire.

Product 52

Product Productivity Compliance Training Video 52

BigTinCan

DECEMBER 1, 2020

Learners watch a video or read a PDF and take notes, and managers hope the employees remember most of the material when they leave the training session. So an antidote to these retention issues is: Shorter lectures paired with opportunities for practice. Typically, microlearning courses cut down standard video run times to 3-5 minutes.

Enterprise 111

Enterprise LMS Knowledge microlearning 111

Think Orion

NOVEMBER 29, 2023

Online video consumption continues to grow, and it’s no secret that the market for online courses is enormous. The video-on-demand market worldwide is projected to reach a revenue of US$159.90 Video is quickly becoming the standard e-learning format. But what is a video course? billion by 2023.

Video 52

Video Online Course Social Media 52

BrainCert

JUNE 19, 2023

Two commonly used tools in the realm of online education are video conferencing platforms and virtual classrooms. In this blog post, we will explore the differences between video conferencing platforms and virtual classrooms, helping educators make informed decisions about which tool best suits their instructional needs.

Virtual Classroom 52

Virtual Classroom Classroom Platform Video 52

Limestone Learning

OCTOBER 28, 2020

PT: Creating Training Videos That Work: Best Practices and Pitfalls Almost overnight, video has become today’s go-to medium within enterprises for everything from communication and knowledge sharing to delivering remote training. This sudden surge in video usage has caught many training teams by surprise. Thursday, Nov.

Free 136

Free Diversity Training Compliance Training Blended Learning 136

Paradiso

NOVEMBER 17, 2023

Flawlessly integrate with other tools and systems such as CRM , HRIS, ERP, and video conferencing platforms, improving communication and data flow. To help insurance companies tackle these issues, they can use e-learning in the Insurance Sector. It equips employees with the knowledge and skills to deliver top-notch customer service.

LMS 91

LMS Compliance Training Industry HIPAA Training 91

eFront

JANUARY 16, 2018

However, compliance issues have a different role in upper management. For example, everyone needs training on race and gender issues. However, execs probably need to dive into parental leave policies while the subordinate staff can stop at sexual harassment. Include Engaging Video Content.

Compliance Training 65

Compliance Training Sexual Harassment Training Harassment Training Compliance 65

TalentLMS

NOVEMBER 16, 2021

There’s training that’s mandatory—for example, when you train your new hires on company policies, when you deliver a course on cybersecurity, or when you give a company-wide presentation on workplace safety. You can populate their homepage with a custom menu highlighting relevant training for them. Reskill and upskill.

Train 98

Train Training Roles Reputation 98

Edume

FEBRUARY 8, 2022

Without experienced and motivated staff, maintaining store processes and providing consistent levels of customer service is a real challenge. Faster onboarding, quicker time to productivity and a safer workforce are all benefits our customers see. Take a look at an explanation video here. What is EduMe?

Strategy 98

Strategy Instant Messaging Press Roles 98

TechSmith Camtasia

JUNE 26, 2018

Company Policy Infographics. Create company policy infographics that highlight various compliance uses, organizational protocols, and processes. New hires can focus on one policy, absorb the takeaways, then move onto the next without having to worry about cognitive overload. Employee-Produced Demo Videos.

Compliance Training 61

Compliance Training microlearning Activities Cognitive 61

TalentLMS

FEBRUARY 12, 2018

However, compliance issues have a different role in upper management. For example, everyone needs training on race and gender issues. However, execs probably need to dive into parental leave policies while the subordinate staff can stop at sexual harassment. Include Engaging Video Content.

Compliance Training 58

Compliance Training Sexual Harassment Training Harassment Training Compliance 58

Ninja Tropic

NOVEMBER 23, 2022

How to Plan & Create Effective Employee Training Videos (Step-by-Step Guide). What is Video Training (for Employees). The importance of Employee Video Training in Your Organization (Benefits & Advantages). 10 Types of Video Training (And Why They Work). How to Get Started with Training Videos for Employees.

Diversity Training 52

Diversity Training Video Blended Learning Effectiveness 52

Ninja Tropic

NOVEMBER 23, 2022

How to Plan & Create Effective Employee Training Videos (Step-by-Step Guide). What is Video Training (for Employees). The importance of Employee Video Training in Your Organization (Benefits & Advantages). 8 Types of Video Training (And Why They Work). How to Get Started with Training Videos for Employees.

Diversity Training 52

Diversity Training Video Blended Learning Effectiveness 52

WhatFix

MAY 11, 2023

In-person group training sessions for soft skills training like customer service, team-building, and client management. Some key components of employee onboarding include: Functional training to provide an overview of the organization’s products/services, clients/customers, and organizational structure.

Harassment Training 97

Harassment Training Diversity Training Compliance Training Sexual Harassment Training 97

Paradiso

SEPTEMBER 12, 2023

Compliance training is a program that teaches employees about the rules, laws, and policies that apply to their industry or job. You can deliver this training through online modules, classroom sessions, videos, or interactive simulations. So, grab your checklist and compare the features you need in your compliance LMS.

Compliance Training 91

Compliance Training Harassment Training Compliance Code of Conduct 91

Latitude Learning

JULY 23, 2024

Extended Enterprise Learning Building Capabilities and Driving Performance Across the Value Chain Get the eBook Importance of Extended Enterprise Training Consistency and Quality Training is your magic wand to ensure all external stakeholders are on the same page about your products, services, policies, and procedures.

Enterprise 78

Enterprise Compliance Training Diversity Training Train 78

LifterLMS

JULY 14, 2024

He explains in this video how to make the app compatible with BuddyBoss’s services and import it into the Apple and Google app stores. He also offers guidance on how to abide by Apple’s in-app purchase policies, among other restrictions controlling the app store. And they’ll do all the connections for you.

Expert 108

Expert Mobile Authoring Tools Apple 108

Arlo Training & Events Software

APRIL 21, 2025

Whether it’s a new hire seeking onboarding documents or a veteran employee reviewing updated policies, frictionless access supports a more self-directed learning environment. The platform supports uploading a wide range of existing content types (SCORM, PPT, video, audio, PDF, doc) with unlimited storage. Annete W, G2 Reviewer 3.

Compliance Training 52

Compliance Training Authoring Tools Diversity Training Software 52

learnWorlds

SEPTEMBER 6, 2022

Do you want to scale while your customers grow? Do you want a superb customer service that cares for you? Interactive videos, transcripts & ebooks. In course creation, both platforms offer basic features, unlimited hosting for videos, PDFs and text. Interactive Videos. ?? True white-labeling.

Comparison 105

Comparison White Label Compliance Training SCORM 105

Appsembler

JULY 12, 2024

Latency : Minimize latency to improve user experience, particularly for video streaming and interactive content. Scalability : Plan for scalability by implementing load balancers and considering cloud services that allow for resource scaling.

Hosting 105

Hosting Open Authoring Tools Server 105

Creativ Technologies

SEPTEMBER 22, 2021

Hence, the sales executives can guide them whether any replacement products are available, rather than the customer leaving the store empty-handed. Such videos can also contain the targeted demographics for the products and the price range. Solve other employee’s needs.

e-learning company 52

e-learning company Sales Learning Company Companies 52

eFront

APRIL 18, 2017

Infographics That Highlight Compliance Issues. This makes them an ideal match for compliance issues that involve stats, facts, and trends. For instance, a graphic can highlight the most important company policies, which serves as a quick knowledge refresher. Otherwise, the game may overshadow the desired outcomes.

Compliance Training 69

Compliance Training microlearning Activities Blended Learning 69

bozarthzone

JULY 16, 2009

With 3 million+ views so far, the video is a testament to the new 21st century power of the individual living in the world of social media, and should give hope to all of us who ever wanted to stick it to The Man. News reports also state that United wants to use the video in "training". Just read the comments below the original video.)

Social Media 40

Social Media Train Training Music 40

KnowledgeCity

SEPTEMBER 6, 2024

Imagine a customer service rep being trained on a return policy that changed months ago! Customer Dissatisfaction: When employees lack the skills to handle customer inquiries or resolve issues, customer satisfaction suffers. Unorganized Training : Training should be clear and well-structured.

Quality 59

Quality Cost Case Study Train 59

Design2Train

MARCH 21, 2019

Safety Officers – are a necessity if you are creating technical or job training that includes working at height, climbing, operating machinery, chemical usage, or other workplace safety issues. A Customer Service Manager is mandatory if training deals with people who support customers.

Project 40

Project Tips Management Corporate eLearning 40

KnowledgeAnywhere

APRIL 19, 2021

Face-to-face learning can be especially beneficial for acting out scenarios, such as between customers and employees. However, this can be done using virtual tools such as interactive video and VR. Training in healthcare often needs to focus on compliance issues, which are frequently updated. Drawbacks of In-Person Learning.

Compliance Training 57

Compliance Training Corporate eLearning Corporate Learning Personalization 57

Roundtable Learning

FEBRUARY 23, 2021

At Roundtable, we recommend completing onboarding in the following four phases : Orientation — Introduce the new hire to the organization and key team members, review the handbook, important policies, and related compliance materials, and explore the organization’s values. . Videos that introduce new hires to key leadership members.

Scanning 59

Scanning Effectiveness Compliance Training Virtual World 59