Remove Customer Service Remove Media Remove Quality Remove ROI
article thumbnail

Analyzing the ROI of Social Media in Training | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Analyzing the ROI of Social Media in Training by Jim on May 3, 2011 in social learning A continuing theme among my blog posts has been the difficulty of demonstrating the ROI of social learning initiatives.

article thumbnail

Social Media: The Virtual “Over-The-Partition” Learning Network.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Social Media: The Virtual “Over-The-Partition” Learning Network by Jolene on April 28, 2011 in Informal Learning , Instructional Design , Training Development , Video , social learning According to the 1996 report from the U.S.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Give User Adoption the Respect it Deserves | Social Learning Blog

Dashe & Thomson

According to a study done by the Sand Hill Group and Neochange, the most critical factor for software success and ROI is effective user adoption (70% listed it as #1). It’s clear that getting a solid and rapid ROI on software projects has more to do with people and change than it does with technology. Liam McCoy: Thanks for this.

article thumbnail

Why Companies Should Spend More on Social Learning | Social.

Dashe & Thomson

Last week I had a phone conversation with Ian Huckabee of WeeJee Media. Cammy Bean’s latest blog post provides many ideas as well as real-life examples for Using Social Media for Learning. Every day, social media and informal learning entrench themselves more into the fabric of our everyday lives. Go take a peek.

article thumbnail

How Social Networks Can Harness the Power of Weak Ties | Social.

Dashe & Thomson

A lot of the Social Media Mavens , however, are really ranting, not about the technology, but about the human dynamics related to social networking. The power of tools like Facebook, LinkedIn, and Yammer, are pretty astounding. These tools give us a way to connect with people faster and more easily than ever before. Properly d.

article thumbnail

Three Reasons Why Corporate Training Departments Could Become.

Dashe & Thomson

Today, broadcast quality video can be shot on a digital SLR camera that costs less than $2,000. It’s true, this training-by-everyone may not result in high quality (see Point 2, below: Lowered Expectations), but eventually, it will become the norm. Want to create something with a little higher production values? Don’t believe it?

article thumbnail

Re-evaluating Evaluation | Social Learning Blog

Dashe & Thomson

The title was “Expanding ROI in Training Programs Using Scriven, Kirkpatrick, and Brinkerhoff,” which sounds pretty academic. The KEC includes: The purpose of the evaluation The evaluation methodology and why it was selected The program demographics and resources The criteria for determining the program quality. But it wasn’t.

Evalution 160