Customer Service, News and Suite

Utilizing Corporate Training to Train and Engage a Remote Workforce

Infopro Learning

FEBRUARY 28, 2020

The good news is that there are several tried and tested training strategies that can help engage your remote teams. It also opens an opportunity to learn just-in-time, to suit their on-the-job learning needs. Video content gives employees the ability to watch content in a way that is both familiar and easy to access. Conclusion.

Compliance Training

Compliance Training Blended Learning Micro-Learning Case Study

Gold success for Learning Pool at 2022 Stevie® Awards for Sales and Customer Service

Learning Pool

MARCH 2, 2022

Globally recognized Learning Pool is thrilled to have achieved success at the 2022 Stevie® Awards for Sales and Customer Service, scooping Gold for ‘Front-line Customer Service Team of the Year – Business Service Industries’. For more than a decade, we’ve retained a customer recommendation rate of 98%.

Customer Service

Customer Service Sales Services Brandon Hall

Four Years of Customer Service Success for Learning Pool at Stevie® Awards

Learning Pool

MARCH 7, 2023

Las Vegas, NV: The Silver award for ‘Customer Service Success – All Other Industries’ was presented to Learning Pool at the gala evening for the Stevie ® Awards for Sales and Customer Service 2023 at Caesars Palace on Friday 3rd March 2023.

Customer Service

Customer Service Services Custom Compliance Training

Webinars

Can Your Organization Spot a Conflict Before It’s a Crisis?

How to Turn “Check-the-Box” Compliance Trainings Into Real Learning

MORE WEBINARS

Stream Learning Suite supports the learning of 4,500 people at Capita Government Services

Learning Pool

MARCH 17, 2022

Learning Pool, a leading global provider of elearning solutions, has partnered with Capita Government Services, providing its award-winning Stream Learning Suite to facilitate the rollout of digital learning to an audience of 4,500 learners. .

Streaming

Streaming Suite Virtual Classroom Brandon Hall

Learning Pool’s Stream Learning Suite listed as a ‘Top Social and Collaborative Learning Platform’ 2022

Learning Pool

AUGUST 18, 2022

Stream Learning Suite, pioneered by Learning Pool, the international leader in learning technologies, has been chosen as a ‘Top Social and Collaborative Learning Platform’ by eLearning Industry for 2022. . Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies.

Streaming

Streaming Collaborative Learning Suite Diversity Training

Top 3 ways an intelligent learning platform helps you implement your best customer service training ideas

Matrix

JULY 13, 2022

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

Customer Service

Customer Service Compliance Training Ideas Services

Learning Pool named as ‘Top 20 LMS Company’ by Training Industry

Learning Pool

AUGUST 25, 2022

Combining the very best in learning management and learning experience, Stream Learning Suite offers a comprehensive workplace learning platform that combines integrated technology and adaptive content to deliver measurably better outcomes. Previously, Learning Pool has also been chosen as a ‘ Top 20 LXP Company ’. . About Learning Pool .

LMS

LMS Industry Companies Brandon Hall

Learning Pool announces addition of ‘Insights’ to its learning suite, powered by Sisense, Inc.

Learning Pool

MARCH 25, 2021

With more than a billion data points under management, Learning Pool customers use Learning Locker to help them manage their learning records. By investing with Sisense, the experts in AI-powered Business Intelligence, Learning Pool will enable its customers to make this next leap in Learning Analytics Maturity within the LP Suite.”.

Suite

Suite Brandon Hall Gartner Analytics

How An AI Knowledge Coach Fules Organizational Performance

JoySuite

MAY 22, 2025

It offers an AI-driven knowledge suite that empowers teams to master new information quickly, accurately, and in a way that truly sticks. Subscribe to get the latest JoySuite news and updates! Subscribe today and get the latest JoySuite news and updates. Thatâs where Joyâs AI Knowledge Coach comes into play.

Coaching

Coaching Performance Support Knowledge Authoring Tools

Top 11 best Call Center Training Software Solutions for Employee Development

Paradiso

OCTOBER 24, 2023

The good news is that call center training software offers a solution. The training covers various aspects, including company-specific knowledge, product and service details, technical information, operational procedures, and customer service skills. Agents conveniently access these courses from their workstations.

Authoring Tools

Authoring Tools Diversity Training Compliance Training Software

Learning Pool maintains Strategic Leader status on 2022 Fosway 9-Grid™ for Digital Learning

Learning Pool

MARCH 31, 2022

Amidst the relaunch of our Stream Learning Suite , our most comprehensive solution to date, we are thrilled to be on a forward trajectory, maintaining and improving on our position. Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies.

Digital

Digital Brandon Hall Suite Customer Service

Enhancing Workforce Performance: 9 Cutting-Edge LMS Assessments for Employee Skills Evaluation

Paradiso Solutions

APRIL 2, 2025

These assessments are best suited for quick knowledge checks, ensuring that employees have absorbed the necessary information. Best For: Customer service training, leadership development, or technical role assessments. Best For: Technical training, customer service scenarios, or hands-on product demonstrations.

Evalution

Evalution Assessment LMS Performance Support

How VR Training and eLearning Can Reduce Training Time and Costs: 5 Hard-and-Fast Examples

Roundtable Learning

OCTOBER 28, 2024

per person; reduced overall employee training costs in disaster preparedness modules for 300 neonatal nurses Cincinnati Children’s Hospital was ranked number one recently by US News and World Report as the nation’s best children’s hospital. The goal of their training was to optimize customer service and engagement online.

Blended Learning

Blended Learning Compliance Training Diversity Training Cost

Learning Pool lists on ‘Top Content Providers for Employee Onboarding’ 2023

Learning Pool

SEPTEMBER 26, 2022

As providers of one of the most feature-rich learning suites on the market, Learning Pool, the leading e-learning solutions provider, is thrilled to have made it to the 2023 list for ‘Top Content Providers for Employee Onboarding’ by eLearning Industry. .

Diversity Training

Diversity Training Brandon Hall Providers Custom eLearning Development

Learning Pool positioned on ‘Top LMS for Blended Learning’ 2022 list

Learning Pool

SEPTEMBER 6, 2022

Learning Pool, provider of one of the most feature-rich learning suites on the market, is thrilled to have made the 2022 list for ‘Top LMS for Blended Learning ’ for a second year running by eLearning Industry. . The post Learning Pool positioned on ‘Top LMS for Blended Learning’ 2022 list appeared first on Learning Pool.

Blended Learning

Blended Learning Blended Diversity Training Brandon Hall

Learning Pool retains Core Challenger status on 2022 Fosway 9-Grid™ for Learning Systems for second year

Learning Pool

FEBRUARY 17, 2022

Learning Pool, the pioneer behind Stream Learning Suite , the market’s most comprehensive learning suite, has retained its status as a Core Challenger, while maintaining a Lower Total Cost of Ownership than its competitors, on the 2022 Fosway 9-Grid for Learning Systems. .

Learning System

Learning System System Brandon Hall Compliance Training

Learning Pool helps Babylon develop a greater learning culture across its business

Learning Pool

APRIL 8, 2022

Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies. Recognized as a Strategic Leader in the Fosway 9-Grid for Digital Learning, wherever you find ambitious workplaces investing in their people, you’ll find Learning Pool.

Culture

Culture Brandon Hall Business Help

The Customer Education Experts Directory

learnWorlds

MARCH 30, 2022

Customer success & enablement. Customer service. Summary: Reach out to Adam and/or join his Meetup community to learn from other customer educators and enablement professionals. Services: Career Development. Services: Customer Experience, Customer Education, Customer Success.

Expert

Expert Custom Education Social Networks

Learning Pool Certified as Smartchoice® Preferred Provider by Brandon Hall Group

Learning Pool

MARCH 9, 2022

After an extensive review, Brandon Hall Group confirms that Learning Pool is living its mission to empower organizations to deliver extraordinary learning outcomes with its suite of innovative technologies. . Learning Pool is renowned for delivering superb value to its customers and their learners at a time it is needed the most.

Brandon Hall

Brandon Hall Providers Diversity Training Suite

Learning Pool secures place on Top LMS for Employee Training list 2022

Learning Pool

FEBRUARY 16, 2022

Learning Pool, providers of one of the most feature-rich learning suites on the market, is thrilled to have been positioned on the 2022 list for ‘Top LMS for Employee Training ’ by eLearning Industry. . Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies.

Compliance Training

Compliance Training LMS Security Brandon Hall

How an AI Knowledge Coach for Managers Accelerates Success

JoySuite

MAY 15, 2025

Rather than floundering in the first few weeks, employees emerge from Joyâs training with confidence, ready to engage customers, tackle service issues, or handle internal processes smoothly. Subscribe to get the latest JoySuite news and updates! Subscribe today and get the latest JoySuite news and updates.

Coaching

Coaching Knowledge Management Authoring Tools

Learning Pool joins forces with UHP to deliver five phases of training to veterans and active-duty military

Learning Pool

FEBRUARY 11, 2022

UHP has implemented Learning Pool’s Stream Learning Suite to provide a seamless onboarding experience to students, easy access to all training content, resources and videos required for pre and post-camp study, as well as to create a community of support and discussion.

Virtual Classroom

Virtual Classroom Activities Brandon Hall Streaming

Learning Pool ranks on ‘Top eLearning Gamification Company’ list 2022

Learning Pool

APRIL 1, 2022

Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies. Recognized as a Strategic Leader in the Fosway 9-Grid for Digital Learning, wherever you find ambitious workplaces investing in their people, you’ll find Learning Pool.

Gamification

Gamification Brandon Hall Companies LMS

Learning Pool listed on ‘Best Learning Management Systems’ list 2023

Learning Pool

NOVEMBER 28, 2022

Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies. The post Learning Pool listed on ‘Best Learning Management Systems’ list 2023 appeared first on Learning Pool.

LMS

LMS Learning Management System Blended Learning Diversity Training

Learning Pool places on the ‘Top Content Providers for Mobile Learning’ 2022 list

Learning Pool

AUGUST 9, 2022

Learning Pool, providers of one of the most feature-rich learning suites on the market, and the leading eLearning solutions provider are thrilled to have made the 2022 list for ‘Top Content Providers for Mobile Learning ’ for a second year running by eLearning Industry.

Mobile Learning

Mobile Learning Diversity Training Custom eLearning Development Mobile

Learning Pool scores top spot for Top Content Provider for Leadership Development

Learning Pool

FEBRUARY 7, 2022

Learning Pool, providers of one of the most feature-rich learning suites on the market, is thrilled to have secured top place on the 2022 list for ‘Top Content Providers for Leadership Development ’ by eLearning Industry. .

Score

Score Leadership Providers Brandon Hall

GamCare implements Stream LMS to improve learning practices company-wide

Learning Pool

JULY 6, 2022

Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies. Recognized as a Strategic Leader in the Fosway 9-Grid for Digital Learning, wherever you find ambitious workplaces investing in their people, you’ll find Learning Pool.

Streaming

Streaming Compliance Training LMS Brandon Hall

Learning Pool secures spot on ‘Top LMS for Microlearning’ list 2022

Learning Pool

JULY 27, 2022

Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies. Recognised as a Strategic Leader in the Fosway 9-Grid for Digital Learning, wherever you find ambitious workplaces investing in their people, you’ll find Learning Pool.

LMS

LMS microlearning Security Compliance Training

Learning Pool placed on ‘Top Extended Enterprise LMS’ list 2022

Learning Pool

APRIL 13, 2022

Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies. Recognized as a Strategic Leader in the Fosway 9-Grid for Digital Learning, wherever you find ambitious workplaces investing in their people, you’ll find Learning Pool.

LMS

LMS Enterprise Compliance Training Brandon Hall

Learning Pool Ranks as a Top Content Providers for Custom eLearning

Learning Pool

JULY 14, 2022

Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies. Recognised as a Strategic Leader in the Fosway 9-Grid for Digital Learning, wherever you find ambitious workplaces investing in their people, you’ll find Learning Pool.

Custom eLearning Development

Custom eLearning Development Diversity Training Providers Brandon Hall

Learning Pool features on ‘Top Gamification Learning Management Systems’ list 2022

Learning Pool

MARCH 22, 2022

Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies. Recognised as a Strategic Leader in the Fosway 9-Grid for Digital Learning, wherever you find ambitious workplaces investing in their people, you’ll find Learning Pool.

LMS

LMS Learning Management System Gamification Brandon Hall

Learning Pool listed on ‘Top Content Providers To Help You Prove Training ROI’ list 2022

Learning Pool

JUNE 30, 2022

As providers of a feature-rich and future-proofed Learning Suite, Learning Pool is thrilled to have been named on the list of ‘Top content providers to help you prove training ROI’. Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies.

Diversity Training

Diversity Training ROI Brandon Hall Providers

Learning Pool scoops Bronze on ‘Top eLearning Content Development Companies’ list 2023

Learning Pool

NOVEMBER 14, 2022

Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies. The post Learning Pool scoops Bronze on ‘Top eLearning Content Development Companies’ list 2023 appeared first on Learning Pool.

Custom eLearning Development

Custom eLearning Development Content Developer Diversity Training Brandon Hall

Gold success for Learning Pool at 2022 Stevie® Awards for Great Employers

Learning Pool

AUGUST 12, 2022

Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies. Recognized as a Strategic Leader in the Fosway 9-Grid for Digital Learning, wherever you find ambitious workplaces investing in their people, you’ll find Learning Pool.

Brandon Hall

Brandon Hall Diversity Training eLearning Strategy Suite

A decade of Deloitte Fast 50 success culminates in Alumni award win for Learning Pool

Learning Pool

DECEMBER 13, 2021

Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies. Recognized as a Strategic Leader in the Fosway 9-Grid for Digital Learning, wherever you find ambitious workplaces investing in their people, you’ll find Learning Pool.

Brandon Hall

Brandon Hall Suite Virtual World Customer Service

Learning Pool partners with One Tree Planted for a more environmentally friendly future

Learning Pool

JUNE 1, 2022

Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies. With a commitment to always ‘doing the right thing’, Learning Pool is a recognized CSR ‘World Leader’ as well as one of the ‘Most Socially Responsible Companies’ in 2022.

Brandon Hall

Brandon Hall Global Suite Customer Service

Learning Pool makes strategic US appointment to its leadership team

Learning Pool

MAY 30, 2022

Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies. Recognized as a Strategic Leader in the Fosway 9-Grid for Digital Learning, wherever you find ambitious workplaces investing in their people, you’ll find Learning Pool.

Leadership

Leadership Compliance Training Brandon Hall Teams

Learning Pool placed on the ‘Top LMS for Product Training’ list 2022

Learning Pool

MAY 31, 2022

Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies. Recognised as a Strategic Leader in the Fosway 9-Grid for Digital Learning, wherever you find ambitious workplaces investing in their people, you’ll find Learning Pool.

Compliance Training

Compliance Training LMS Productivity Product

e-Clippings (Learning As Art): Zone Alarm Listen UP!! This is NOT Customer Service!

Mark Oehlert

NOVEMBER 12, 2007

This is NOT Customer Service! This is NOT Customer Service! Funny Future of e-Learning Research Cross Posting Futures Games Gaming & Learning Government Hardware Industry informal learning Innovation Insanely Cool Content Job Leads Latest News Learning Learning 2005 Learning As Art Learning/Training Learning/Web 2.0

Customer Service

Customer Service Social Bookmarking Services Custom

Should You Buy or Build Training Content for Your Organization?

Schoox

MAY 11, 2021

Let’s say you buy customer service training for your workforce. Maybe the people in the training videos wear suits and ties, and your organization is much more laid back. The goods news is that if the methodology and the content are good, you can work with that. This could be content that many successful businesses use.

Organization

Organization Content Training Train

Learning Pool named as ‘Top Blended Learning Content Provider’ for 2023

Learning Pool

JANUARY 3, 2023

Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies. The post Learning Pool named as ‘Top Blended Learning Content Provider’ for 2023 appeared first on Learning Pool.

Blended Learning

Blended Learning Diversity Training Blended Providers

Learning Pool one of the ‘Most Socially Responsible Companies’ in eLearning space

Learning Pool

FEBRUARY 24, 2022

Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies. Recognised as a Strategic Leader in the Fosway 9-Grid for Digital Learning, wherever you find ambitious workplaces investing in their people, you’ll find Learning Pool.

Brandon Hall

Brandon Hall Social Companies eLearning

Learning Pool acquires True Office Learning to bring adaptive learning to the Learning Experience Platform

Learning Pool

JANUARY 6, 2022

The True Office Learning team has developed the most trusted and innovative offering in the compliance space today and we couldn’t be more excited about bringing the technology and team into our Stream Learning Suite.”.

Compliance Training

Compliance Training Platform Brandon Hall Compliance

Learning Pool listed Top 3 Top LMS for Compliance Training 2022 list

Learning Pool

DECEMBER 15, 2021

Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies. Recognised as a Strategic Leader in the Fosway 9-Grid for Digital Learning, wherever you find ambitious workplaces investing in their people, you’ll find Learning Pool.

Compliance Training

Compliance Training LMS Compliance Brandon Hall

Utilizing Corporate Training to Train and Engage a Remote Workforce

Gold success for Learning Pool at 2022 Stevie® Awards for Sales and Customer Service

Webinars

Trending Sources

Four Years of Customer Service Success for Learning Pool at Stevie® Awards

Webinars

Stream Learning Suite supports the learning of 4,500 people at Capita Government Services

Learning Pool’s Stream Learning Suite listed as a ‘Top Social and Collaborative Learning Platform’ 2022

Top 3 ways an intelligent learning platform helps you implement your best customer service training ideas

Learning Pool named as ‘Top 20 LMS Company’ by Training Industry

Learning Pool announces addition of ‘Insights’ to its learning suite, powered by Sisense, Inc.

How An AI Knowledge Coach Fules Organizational Performance

Top 11 best Call Center Training Software Solutions for Employee Development

Learning Pool maintains Strategic Leader status on 2022 Fosway 9-Grid™ for Digital Learning

Enhancing Workforce Performance: 9 Cutting-Edge LMS Assessments for Employee Skills Evaluation

How VR Training and eLearning Can Reduce Training Time and Costs: 5 Hard-and-Fast Examples

Learning Pool lists on ‘Top Content Providers for Employee Onboarding’ 2023

Learning Pool positioned on ‘Top LMS for Blended Learning’ 2022 list

Learning Pool retains Core Challenger status on 2022 Fosway 9-Grid™ for Learning Systems for second year

Learning Pool helps Babylon develop a greater learning culture across its business

The Customer Education Experts Directory

Learning Pool Certified as Smartchoice® Preferred Provider by Brandon Hall Group

Learning Pool secures place on Top LMS for Employee Training list 2022

How an AI Knowledge Coach for Managers Accelerates Success

Learning Pool joins forces with UHP to deliver five phases of training to veterans and active-duty military

Learning Pool ranks on ‘Top eLearning Gamification Company’ list 2022

Learning Pool listed on ‘Best Learning Management Systems’ list 2023

Learning Pool places on the ‘Top Content Providers for Mobile Learning’ 2022 list

Learning Pool scores top spot for Top Content Provider for Leadership Development

GamCare implements Stream LMS to improve learning practices company-wide

Learning Pool secures spot on ‘Top LMS for Microlearning’ list 2022

Learning Pool placed on ‘Top Extended Enterprise LMS’ list 2022

Learning Pool Ranks as a Top Content Providers for Custom eLearning

Learning Pool features on ‘Top Gamification Learning Management Systems’ list 2022

Learning Pool listed on ‘Top Content Providers To Help You Prove Training ROI’ list 2022

Learning Pool scoops Bronze on ‘Top eLearning Content Development Companies’ list 2023

Gold success for Learning Pool at 2022 Stevie® Awards for Great Employers

A decade of Deloitte Fast 50 success culminates in Alumni award win for Learning Pool

Learning Pool partners with One Tree Planted for a more environmentally friendly future

Learning Pool makes strategic US appointment to its leadership team

Learning Pool placed on the ‘Top LMS for Product Training’ list 2022

e-Clippings (Learning As Art): Zone Alarm Listen UP!! This is NOT Customer Service!

Should You Buy or Build Training Content for Your Organization?

Learning Pool named as ‘Top Blended Learning Content Provider’ for 2023

Learning Pool one of the ‘Most Socially Responsible Companies’ in eLearning space

Learning Pool acquires True Office Learning to bring adaptive learning to the Learning Experience Platform

Learning Pool listed Top 3 Top LMS for Compliance Training 2022 list

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