Dashe & Thomson

MAY 11, 2011

Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Liam McCoy: Thanks for this.

Social Networks 180

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Dashe & Thomson

FEBRUARY 9, 2011

Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Liam McCoy: Thanks for this.

Social Networks 145

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Dashe & Thomson

MARCH 2, 2011

Simply put, in most cases failed EHRs suffer from the same symptoms that are seen in countless other IT implementations: insufficient staff buy-in, insufficient training, and an ROI that is often slow to make itself apparent. Up until now the effects of these failed implementations have amounted to little more than lost opportunities.

Social Networks 145

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Dashe & Thomson

APRIL 17, 2011

But it should communicate a link between quality, process improvement, and action. This is ROE, not ROI. This is no longer just evaluating whether you like the course. It still measures course, content, instructor, and relevancy to the job. Work review of completed work Interviews and focus groups. Level 4: Results. to training?to

Kirkpatrick 168

Kirkpatrick Social Learning Social Networks Blogging 168

Dashe & Thomson

MARCH 25, 2011

→ Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Liam McCoy: Thanks for this. Ive been looking for some ammo t.

Social Networks 154

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Dashe & Thomson

APRIL 6, 2011

→ Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Liam McCoy: Thanks for this. Ive been looking for some ammo t.

Social Networks 154

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Dashe & Thomson

NOVEMBER 15, 2010

Most learning professionals understand the point I’m making about economies of scale in estimating projects – but the size of the project described here really underscores how big a difference can be made by paying attention to quantity in addition to quality. less big companies, for more than 20 years. Download the whitepaper » Blog this!

Ratio 167

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Dashe & Thomson

DECEMBER 30, 2010

Analyzing the ROI of Social Media in Training | Social Learning Blog - May 3, 2011 [.] Download the whitepaper » Blog this! instead choosing to learn from those around him (check out Jon’s post on peer-to-peer learning here). This is without a doubt the first time I’ve ever heard anyone say they hate reading. Liam McCoy: Thanks for this.

Social Networks 124

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Dashe & Thomson

MARCH 22, 2011

Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Liam McCoy: Thanks for this.

Blended Learning 145

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Dashe & Thomson

MAY 18, 2011

View all posts by Jim → ← Give User Adoption the Respect it Deserves Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Liam McCoy: Thanks for this.

Social Networks 160

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Dashe & Thomson

FEBRUARY 25, 2011

Supercomputer’s Win on Jeopardy: Little Comfort to Those Implementing Enterprise Computer Software → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality.

Social Networks 133

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Dashe & Thomson

APRIL 5, 2011

The Sound of Silence → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Liam McCoy: Thanks for this. Properly d.

Social Networks 140

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Infopro Learning

FEBRUARY 25, 2021

This is not surprising if you consider the fact that 85% of buyers will pay more for a better customer experience (1). Building quality customer relationships can lead to higher profits and a better brand image. Your customer service teams must have the skills they need to not only meet but exceed customer expectations.

Customer Service 251

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Dashe & Thomson

APRIL 21, 2011

You may not show it outwardly, but you feel angry, put upon, depressed…and you are pretty much worthless to do any quality work for the rest of the day. Those are extreme examples, but the very same thing can happen when you are told you have to attend training you don’t want or need. Download the whitepaper » Blog this!

Social Learning 165

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Dashe & Thomson

FEBRUARY 10, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.

Social Networks 124

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Dashe & Thomson

APRIL 28, 2011

Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Liam McCoy: Thanks for this.

Social Media 124

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Dashe & Thomson

JANUARY 11, 2011

The era of “left brain” dominance, and the Information Age that it engendered, are giving way to a new world in which “right brain” qualities-inventiveness, empathy, meaning-predominate. The future belongs to a very different kind of person with a very different kind of mind. Won’t it be difficult to ‘corral’ all these creative thinkers?

Social Networks 127

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Dashe & Thomson

MARCH 1, 2011

Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Liam McCoy: Thanks for this.

Social Networks 133

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Dashe & Thomson

MARCH 7, 2011

The Lonely eLearner: Creating Social Learning Anchors → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Properly d.

Social Networks 134

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Dashe & Thomson

MARCH 6, 2011

→ Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Liam McCoy: Thanks for this. Ive been looking for some ammo t.

Blended Learning 141

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Dashe & Thomson

MARCH 21, 2011

→ Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Liam McCoy: Thanks for this. Ive been looking for some ammo t.

Lecture 134

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Dashe & Thomson

JANUARY 19, 2011

View all posts by Jim → ← Rx for SMEs The Ultimate Brain Food: Performance Support → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality.

Social Networks 133

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Dashe & Thomson

JANUARY 30, 2011

My Favorite Things: Tools and Tips to Facilitate Content Development → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Liam McCoy: Thanks for this.

Social Networks 124

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Dashe & Thomson

MARCH 13, 2011

Re-evaluating Evaluation → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Liam McCoy: Thanks for this. Properly d.

Social Networks 163

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Dashe & Thomson

NOVEMBER 24, 2010

Most learning professionals understand the point I’m making about economies of scale in estimating projects – but the size of the project described here really underscores how big a difference can be made by paying attention to quantity in addition to quality. less big companies, for more than 20 years. Download the whitepaper » Blog this!

Ratio 133

Ratio Social Networks Blended Learning Off-shore 133

Dashe & Thomson

MAY 8, 2011

Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Liam McCoy: Thanks for this.

Social Networks 162

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Dashe & Thomson

JANUARY 27, 2011

Train Your Client On Training → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Liam McCoy: Thanks for this.

Social Learning 134

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Dashe & Thomson

JANUARY 5, 2011

→ Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Liam McCoy: Thanks for this. Ive been looking for some ammo t.

Social Networks 113

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Dashe & Thomson

MARCH 27, 2011

Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Liam McCoy: Thanks for this.

Social Networks 140

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Dashe & Thomson

MARCH 29, 2011

→ Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Liam McCoy: Thanks for this. Ive been looking for some ammo t.

Social Networks 145

Social Networks Blended Learning Wiki Delicious 145

Dashe & Thomson

JANUARY 19, 2011

View all posts by Jim → ← Rx for SMEs The Ultimate Brain Food: Performance Support → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality.

Social Networks 124

Social Networks Wiki Blended Learning Free 124

Dashe & Thomson

FEBRUARY 15, 2011

Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Liam McCoy: Thanks for this.

Wikipedia 124

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Dashe & Thomson

JANUARY 14, 2011

→ Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Liam McCoy: Thanks for this. Ive been looking for some ammo t.

Social Networks 113

Social Networks Blended Learning Wiki Delicious 113

Dashe & Thomson

JANUARY 14, 2011

→ Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Liam McCoy: Thanks for this. Ive been looking for some ammo t.

Social Networks 113

Social Networks Social Learning Blended Learning Blogging 113

Dashe & Thomson

FEBRUARY 22, 2010

View all posts by Jolene → 5 Ways to Increase the Value of Your Customer Base → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Properly d.

Wiki 100

Wiki Social Networks Brain Blended Learning 100

Dashe & Thomson

FEBRUARY 22, 2010

View all posts by Jolene → 5 Ways to Increase the Value of Your Customer Base → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Properly d.

Wiki 100

Wiki Social Networks Blended Learning Brain 100

Dashe & Thomson

MARCH 11, 2011

Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper » Blog this! Liam McCoy: Thanks for this.

Social Networks 124

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