Infopro Learning

APRIL 16, 2021

The Modern Customer’s Expectations. Today customer service is a tool you can utilize to build customer relationships and drive sales. The quality of customer service your organization provides influences your potential customer’s sales decisions. It can also impact customer loyalty.

Productivity 419

Productivity Product Custom Simulations 419

Infopro Learning

APRIL 15, 2025

Interactive learning platforms turn this notion upside down Gamification,interactive videos, hands-on exercises, and an experimental approach to learning ensure that learning is active and fun. Cutting Costs Without Compromising Quality Training budgets are tight, especially for small-to-medium enterprises.

Interactive 221

Interactive Platform Compliance Training Business 221

Infopro Learning

SEPTEMBER 28, 2020

Now that quality customer experiences are one of the leading key factors consumers consider before making a purchase, improving customer service has become a high priority for many organizations. One of the top customer service complaints is that employees did not know enough to help them with their queries.

Knowledge 410

Knowledge Productivity Product Blended Learning 410

Infopro Learning

JULY 9, 2021

In addition, having the ability to answer any questions is critical to delivering quality customer service. Developing Role-based learning journeys is one easy way you can improve the quality of these programs. However, L&D trends and strategies have also recently changed. Final Note.

Knowledge 410

Knowledge Productivity Product Program 410

Infopro Learning

JULY 27, 2020

Providing quality customer experiences is a huge competitive advantage in today’s market. In fact, the quality of service you provide has a direct impact on your organization’s growth and revenue. Retaining customers is also less expensive than acquiring new ones. Delivering the best customer service.

Sales 309

Sales Custom Simulations Case Study 309

Experiencing eLearning

AUGUST 18, 2020

” If you took a photo or video of the desired behavior, what would it look like? For example, a client might ask you for training on “quality customer service” or “better communication between nurses and patients.” Get specific with behaviors. You need specifics and examples.

Behavior 493

Behavior Analysis Simulations Photo 493

Infopro Learning

JANUARY 21, 2021

Today businesses that provide quality customer experiences can set themselves apart from competitors and gain a more extensive base of loyal customers. Quality service is one of the critical factors today’s consumers consider before making a purchase.

Knowledge 380

Knowledge Productivity Product Blended Learning 380

Infopro Learning

JUNE 25, 2021

Product knowledge training is an essential tool that helps sales teams improve their customer service skills. The best programs take the process a step further by helping your employees develop an understanding of how these offerings solve problems for your customers. Integrate Social Elements.

Productivity 419

Productivity Product Learner Develop 419

Experiencing eLearning

NOVEMBER 24, 2020

SMEs will often start with general ideas like “provide quality customer service” or “improve communication.” If you took a photo or video of that behavior, what would it look like? ” That’s not enough for a branching scenario though. That question comes from Julie Dirksen.)

Behavior 545

Behavior Problem Photo Customer Service 545

Infopro Learning

MAY 24, 2021

The recent pandemic has only increased the need for high-quality leadership development programs. The training programs were designed to help youth start their careers in IT, healthcare, skilled trades, and customer service. Today courageous leadership is needed now more than ever.

Leadership 406

Leadership Simulations Program Organization 406

Infopro Learning

APRIL 19, 2021

Real-life examples people use in their everyday lives can be found while shopping online or watching videos. Businesses like Amazon and YouTube utilize machine learning to make recommendations about products or videos you may want to watch or purchase next. Providing Recommendations for Self-Guided Learning.

Diversity Training 409

Diversity Training Compliance Training Custom eLearning Development eLearning Strategy 409

Infopro Learning

SEPTEMBER 29, 2020

Advancements in technology and current events are changing the way these businesses interact with both their customers and even their employees. One of the most common challenges these organizations are facing today is finding ways to improve the quality of service they provide. Stage 2 Performance Support System.

Performance Support 391

Performance Support Support Performance Global 391

Docebo

MAY 13, 2016

How To Improve Customer Service With Online Training. The quality of your customer service has the potential to make or break your business. A negative experience can lead to bad word of mouth, unfavorable online reviews, and high customer complaint rates. Develop simulations to build service skills.

Customer Service 100

Customer Service Services Custom Simulations 100

Experiencing eLearning

APRIL 21, 2017

” If you took a photo or video of the desired behavior, what would it look like? For example, a client might ask you for training on “quality customer service” or “better communication between nurses and patients.” Get Specific with Behaviors. You need specifics and examples.

Storyboard 269

Storyboard Behavior Analysis Photo 269

Inkling

NOVEMBER 11, 2016

These new employees serve in a variety of roles—salesperson, customer service representative, and inventory stocker, to name a few—and are often hired as temporary part-time or full-time workers (rather than salaried) to keep hiring costs down. End result = happy customer. Holiday challenges. Holiday challenges.

Mobile 217

Mobile Customer Service Policies Reference 217

Ninja Tropic

JANUARY 13, 2025

One of the best tools for creating an impactful onboarding process is video. Employee onboarding videos can help new employees feel comfortable, informed, and ready to succeed. But how do you make sure your videos are effective and engaging? People have short attention spans, so keep your videos concise and to the point.

Examples 52

Examples Video Effectiveness Learning Objects 52

LearnDash

JUNE 11, 2020

Is it fast customer service? You may also choose to highlight real-life instances where the new skills your team is developing have had a positive effect on customer service and allowed them to put your company values into action. High-quality employee training increases confidence and job satisfaction.

Tips 251

Tips Training Train Customer Service 251

Infopro Learning

JANUARY 19, 2023

Embracing the best quality training programs helps drive engagement and performance, significantly reducing attrition rates. For instance, if your sales personnel fail to retain customers, they may require customer service training to improve sales and customer satisfaction.

Custom eLearning Development 221

Custom eLearning Development Diversity Training Metrics Program 221

Hurix Digital

JUNE 17, 2025

Data Analysis Content Creation Decision Making Customer Service Why Does AI-Powered Workflow Automation Matter for Business Processes? Efficiency Productivity Quality Innovation How AI-Powered Workflow Automation Works? It can also eliminate human errors, delays, and bottlenecks, improving the quality and speed of the work.

Customer Service 52

Customer Service Cost Quality Market 52

Infopro Learning

APRIL 8, 2025

Link these results with your business goalsenhancing customer service, implementing new technology or tapping a new market. Design Content with Engagement in Mind: Collaborate with subject matter experts or external providers to develop high-quality materials. Establish Clear Goals: Determine what success means to you.

Program 221

Program Effectiveness Metrics Case Study 221

Upside Learning

SEPTEMBER 25, 2024

Customer Service Excellence: Superb customer service requires that one undergo training in relationship management, effective communication, and the use of data-driven insights in improving relationships with clients. In case there are people in different time zones or have lesser availability, this would help.

Compliance Training 147

Compliance Training Diversity Training Case Study Custom eLearning Development 147

Paradiso

NOVEMBER 14, 2024

Shopify supports a variety of digital products, allowing you to offer diverse course formats: Video Courses: Offer pre-recorded lectures, tutorials, or presentations. Engage with Customers: Provide excellent customer service and encourage feedback to build trust and improve your offerings.

Guide 91

Guide Companies Course Diversity Training 91

Thinkdom

NOVEMBER 28, 2024

Content Formats : SCORM-compliant courses, videos, PDFs, quizzes, and interactive modules. Content Formats : Videos , infographics, discussion boards, live sessions, gamified content, and interactive activities. Course Management : Schedule, assign, and monitor training modules efficiently.

Compliance Training 52

Compliance Training Association Learning Management System Diversity Training Blended Learning 52

Fly Plugins

MARCH 26, 2024

This reduces the time and resources required for onboarding, ensuring that new staff members are quickly integrated into their roles and can start delivering quality care. An Enterprise LMS allows retailers to train their sales staff on product knowledge, customer service, visual merchandising, and sales techniques.

LMS 195

LMS Learning Management System Enterprise Compliance Training 195

KnowledgeCity

SEPTEMBER 6, 2024

Companies that invest in high-quality training programs are better equipped to handle change, seize opportunities, and stay ahead of the competition. By looking at these hidden costs, we’ll show why investing in quality training is a smart move. What is Low-Quality Training? The results of poor training are clear.

Quality 59

Quality Cost Case Study Training 59

Attensi

OCTOBER 14, 2024

Match the solution to the problem Before going out and reading articles, watching videos, and paying for online courses my advice would be to think critically about your specific needs and problems. For example, in my case, I am constantly building slides and examples to illustrate how our product would be tailored to a given customer.

Director 104

Director Management Case Study Social Networks 104

CourseArc

APRIL 19, 2023

The voicebot at the other end of the customer service line gets you results, without waiting or push-button menus. This model packs a lot of computing power, making it ideal for handling the huge number of variables required for high-quality speech synthesis. Siri points out your next turn in an unfamiliar town.

Text-to-Speech 235

Text-to-Speech Authoring Tools Voice Sound 235

Xyleme

DECEMBER 2, 2024

To ensure a consistent, high-quality experience at all of its locations, Whataburger delivers a range of courses to employees—from food preparation and customer service to restaurant management and operations. That commitment has led to fans who frequent Whataburger’s 1,050-plus restaurants across 16 states.

Xyleme 52

Xyleme Content Help Association Learning Management System 52

Infopro Learning

MARCH 24, 2023

Skills gap: The retail industry requires a diverse set of skills, including customer service, sales, inventory management, and technology expertise. This is particularly relevant in the retail industry, with a limited pool of high-quality candidates.

Develop 221

Develop Diversity Training Social Media Social Networks 221

Spark Your Interest

APRIL 11, 2024

Wikipedia defines as Generative AI as “artificial intelligence capable of generating text, images, videos, or other data using generative models, often in response to prompts” and is the most readily applicable AI in training. Synthesia – It rapidly generates videos of professional quality.

Benefits 147

Benefits Course Training Train 147

Paradiso Solutions

JUNE 17, 2025

Why Learning Content Management Is Crucial Effective Learning Content Management is key to maintaining consistency across training programs, ensuring that all employees, regardless of department or team, have access to the same quality of content.

Teams 52

Teams Compliance Training Content LCMS 52

Making Change

MAY 17, 2016

Explain how prompt customer service has helped us stand out in the widget field. Explain that despite the stellar quality of our engineering, any widget could eventually develop a squeal. Show a video of a squealing widget. Show all the moving parts in a typical widget and what they do.

Version 173

Version Learning Objects Research Photo 173

Elucidat

JULY 14, 2023

What kinds of data can be collected and how this will be presented Quality: Ask the provider for a demo to understand whether this platform will deliver quality learning experiences. Cornerstone’s world-class customer service means the platform implementation is fully supported. xAPI enabled?)

Compliance Training 52

Compliance Training Authoring Tools Platform Blended Learning 52

Play.ht

APRIL 15, 2024

Ever since I started working in AI, I’ve seen firsthand how conversational AI for customer service technology can transform the way we interact with customers. It’s fascinating to see how these tools are not just changing, but significantly improving the customer experience across various sectors.

Customer Service 40

Customer Service Conversation Services Custom 40

Braidio

MAY 21, 2025

With its blend of tradition, modernity, and a focus on player satisfaction, the casino has become synonymous with high-quality gaming. Players can explore classic favorites like Blackjack and Roulette alongside modern [link] innovations such as Video Poker and Slots. Why Choose Lucky Penny’s Over Others?

Player 40

Player Pinnacle Reputation Customer Service 40

Paradiso

FEBRUARY 11, 2025

Reduced Support Costs Training software provides customers with self-service options that can help them solve problems without contacting your support team. By offering online tutorials, FAQs, and other resources, businesses can reduce their dependency on customer service representatives.

Software 91

Software Case Study Custom Benefits 91

LearnDash

MARCH 29, 2017

But if you have a smaller budget and are just looking for quality PLR material, then you should check out ContentSparks. Customer Service. Video Marketing. ContentSparks has a massive library of PLR content that you can use today to supplement a course or to create an entire new course offering. Content Marketing.

White Label 100

White Label Content Course Social Media 100