Dashe & Thomson

NOVEMBER 24, 2010

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS 5 Ways to Increase the Value of Your Customer Base by Paul on September 22, 2010 in customer service , sales A key driver of your company’s value is the aggregate value of your customer base.

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Social Networks Wiki Blended Learning Custom 100

Dashe & Thomson

JANUARY 11, 2011

This position is well-articulated in this post by Jay Cross at his Informal Learning Blog. Cross writes: Once upon a time, people were paid to follow instructions. Download the whitepaper » Blog this! Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Now, work is more like improv theater.

Social Networks 127

Social Networks Brain Teach Blended Learning 127

Dashe & Thomson

MARCH 11, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Can Games Transform the World? If a receipt looked suspicious, players could write a description and hit an Investigate This! Download the whitepaper » Blog this! To be effective the game must make work seem like play.

Social Networks 124

Social Networks Social Learning Blended Learning Games 124

Dashe & Thomson

APRIL 14, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Brain Rules for Learning: Who Knew? Likely you recited the phone number in your head, or even out loud, until you could write it down. If someone asked you the next day to write down the phone number for them, could you do it?

Brain 162

Brain Blended Learning Social Learning Social Networks 162

Dashe & Thomson

NOVEMBER 24, 2010

Who’s Doing the Work – Skilled training developers will write and develop training faster than less experienced ones – frequently by a factor of two, three, or even more. Download the whitepaper » Blog this! Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Properly d.

Ratio 133

Ratio Social Networks Blended Learning Off-shore 133

Inkling

MAY 16, 2016

Last week, we published a blog that highlighted five metrics that leaders in QSR operations should reference when evaluating their business operations and employee performance. In today’s blog, we describe six metrics that can be used to evaluate the health of a business, specifically those in the hotel and hospitality segment.

Metrics 124

Metrics Customer Service Services Custom 124

Avilar

AUGUST 7, 2024

A sales capability may be ‘lead generation,’ which may require many granular skills (CRM systems, email composition, customer segmentation). Writing a blog is a skill. Over time, sales people will always need to effectively build relationships and close deals. Skills are specific learned abilities.

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Skills Benefits Business Management 94

The Performance Improvement Blog

NOVEMBER 1, 2012

One of the most frequently visited posts on this blog is “ What Gets Measured Gets Done…or Not.” The act of measuring things like sales, customer service, product quality, teamwork, employee engagement, or learning, does not necessarily mean that anything will be done differently.

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Metrics Write Blog Behavior Customer Service 197

Paradiso

NOVEMBER 14, 2024

Additionally, Shopify enables you to offer bundles and subscription-based memberships to your customers, enhancing your revenue streams and customer retention. Marketing and Sales Strategies offered by Shopify for Course s provide a variety of tools to help you promote your courses and increase your sales.

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Guide Companies Course Diversity Training 91

The Performance Improvement Blog

JANUARY 2, 2013

It’s time to do a little year-end reflecting on my blog posts from 2012. Throughout last year I used this blog to illuminate important leadership and management issues. Out of all of these blog posts I’ve selected five that seem to have had the most interest for readers. Wishing you a healthy and prosperous 2013!

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Blogging Performance Metrics Coaching 182

Origin Learning

APRIL 20, 2018

Service providers are also using Twitter chatbots quite effectively to address issues raised by users on their Twitter page. In this blog post, we look at how chatbots can be used effectively in eLearning solutions to offer an enhanced learning experience. Write to us at info@originlearning.com for more information.

Compliance Training 178

Compliance Training Simulations eLearning Gartner 178

learnWorlds

MARCH 30, 2022

Customer success & enablement. Customer service. Summary: Reach out to Adam and/or join his Meetup community to learn from other customer educators and enablement professionals. Services: Career Development. Accolades: Top 25 Customer Success Influencers in 2017 (By Mindtouch). Documentation.

Expert 52

Expert Custom Education Social Networks 52

LearnDash

AUGUST 10, 2021

Reviewers don’t get a lot back from the time and effort they take to leave a write-up—maybe some good feelings if they liked our product, or maybe some dark satisfaction if they’re frustrated and wanted to blow off steam. They also have a series of very useful blog posts discussing use cases, challenges and pitfalls, and stragtegies to take.

Emergent 264

Emergent Hosting Write Blog Quiz 264

Instancy

MAY 12, 2025

It can write blog posts, summarize meetings, or help you brainstorm. You give it a goal, such as Update our sales training with the latest product info. Theres research, writing, editing, visuals, and formatting. They generate marketing materials like blog posts, landing pages, and lead magnets.

Change 59

Change Compliance Training Write Blog Coaching 59

Avilar

MAY 4, 2022

We all know that sales drive business growth. And that stronger sales individuals and teams can accelerate revenue growth. But great sales and business development individuals and teams don’t happen by accident. Or those with the best sales skills. Here’s how a sales competency model can accelerate your business growth.

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Sales Business Performance Support Write Blog 98

Kapp Notes

MARCH 14, 2012

of course the announcement is unrelated to my blog posting but the company is going ahead in that conceptual direction and making inroads into online personalization on the commerce side, and, I am sure can be adapted to the learning side as well.). I am currently writing up that conversation and will post in near future.

Gamification 170

Gamification Companies Press Sales 170

Coursera

NOVEMBER 1, 2024

Learners will also understand computer networking, cybersecurity, and customer service. Insurance Sales Agent from Liberty Mutual Insurance – Provides learners with insurance industry fundamentals, including risk management strategies and sales processes for client acquisition and long-term relationship management.

Market 96

Market Portfolio IBM Digital 96

Matrix

JULY 13, 2022

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

Customer Service 74

Customer Service Compliance Training Ideas Services 74

Capytech

JANUARY 9, 2022

Customer Service Skills Your Employees Should Have and How E-Learning Can Help. Customer service is a critical function in many businesses. Whether you deal face to face, online, or on the telephone, the interactions your team has with customers will impact your bottom line. Customer Service Skills for Everyone.

Customer Service 52

Customer Service Services Custom Skills 52

Axonify

AUGUST 12, 2016

Every week, when we publish a blog post, I get a ton emails from our awesome subscriber base expressing appreciation for the great content and describing how it’s helping to transform corporate learning across all kinds of environments. So, instead of just writing about it, I thought I’d to show you. Spoiler alert!

Organization 100

Organization Video Effectiveness Write Blog 100

Axonify

AUGUST 12, 2016

Every week, when we publish a blog post, I get a ton emails from our awesome subscriber base expressing appreciation for the great content and describing how it’s helping to transform corporate learning across all kinds of environments. So, instead of just writing about it, I thought I’d to show you. Spoiler alert!

Organization 100

Organization Video Effectiveness Write Blog 100

Allison Rossett

DECEMBER 6, 2012

Write mobile into your strategy, but not because you want to boost the sale of mobile devices and apps. John Park recently blogged about alternatives for mobile development. Committed to performance improvement for instructors, customer service reps, drivers, auditors, engineers, and first line supervisors?

Mobile Learning 182

Mobile Learning Mobile Masie Blended Learning 182

KnowledgeAnywhere

JULY 1, 2021

Besides our technology, Knowledge Anywhere prides ourselves on our relationships with our partners, and we do everything in our power to provide stellar customer service, with help from content strategy to onboarding to support. That’s why we’ve decided to join Craig Weiss’ Customer Excellence Pledge.

Knowledge 97

Knowledge Custom vendor Sample 97

Tesseract Learning

AUGUST 17, 2020

Interactive videos gained popularity in sales and marketing when Flash was a popular multimedia software platform to create digital media solutions. In this blog, we will explore how interactive videos can make your training more engaging. You can use Interactive training videos to build skills like sales, marketing, and leadership.

Compliance Training 111

Compliance Training Interactive Authoring Tools Video 111

BrainCert

AUGUST 10, 2023

In the high-speed realm of sales, where every interaction carries weight, effective training is the foundation for achieving success. However, not all sales professionals learn in the same way. People have unique learning styles, and as a result, a one-size-fits-all approach to sales training may fall short of its intended impact.

Learning Styles 52

Learning Styles Sales Diversity Training Simulations 52

Tesseract Learning

JULY 8, 2021

In this blog, we will look at five examples of video-based learning to train your employees. Short videos can be a powerful mode of providing skill training to field personnel like sales teams, customer service executives, and the front office. Example 1: Use Videos to Provide Skill Training to Employees.

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Examples Video Custom eLearning Development Embed 98

learnWorlds

FEBRUARY 14, 2022

And the best part is that in big companies, your customers will be: Human Resources. The Sales Manager. For example, when it comes to sales coaching, companies trust sales training courses provided by industry experts. So, with only a few single-client B2B sales you make a big dent in your income goals.

Effectiveness 116

Effectiveness Program Guide Training 116

TalentLMS

JANUARY 13, 2020

You don’t need to write in 1s and 0s to use gamification in business training. Delivering exceptional customer service. Using customer service games for employees, thousands of partners have started learning anytime, anywhere, and in a way that’s fun and meaningful. Ready, set, go! How to gamify training, fast!

Gamification 94

Gamification Examples Training Train 94

Mindflash

MARCH 28, 2011

However, if we are going to properly service our stakeholders, it would be wise to learn their language. I was inspired to write this post after reading Jay Cross’s column in the recent Chief Learning Officer magazine. Can you propose training initiatives that speed up the sale of inventories?

Business 88

Business Sales Write Blog Learning 88

eLearning 24-7

MAY 5, 2021

Something has to be done to ensure that when you purchase a learning system, you will know first and upfront the level of customer service and support – due to the Customer Excellence Pledge (it is a badge), from well, me. What is the Customer Excellence Pledge? Multiple check points are in place.

Custom 101

Custom vendor Examples Site 101

Mindflash

MARCH 30, 2012

What’s more surprising is that they are more profitable than most of their competitors and have more sales per employee and per square foot.” ” “The reasons for this aren’t hard to divine,” Surowiecki writes. Not surprisingly, these stores are better places to work. Several others jumped into the debate as well.

Training 77

Training Train Creative Commons Write Blog 77

The Performance Improvement Blog

DECEMBER 16, 2015

Performance measurement – learning from measures of performance such as sales figures, production numbers, and customer service feedback. Daily log – individual employees writing or recording learning from each day of work and then discussing their observations with co-workers.

Simulations 100

Simulations Wiki Case Study Performance Support 100

Mindflash

DECEMBER 16, 2011

Forget the calendars and Christmas sale TV ads. billion, and spending on outside products and services jumped more than $2 billion to $9.1 Allison Rosset, writing on the Human Capital Exchange’s blog poses some important questions for managers preparing to roll out a new online training course. billion to $31.3

Blended Learning 70

Blended Learning Web Social Networks SAP 70

eLearning Brothers

OCTOBER 12, 2017

Stephen and TGA have developed award-winning game-based solutions that have been used to onboard new employees for sales and product training, security, compliance, processes, customer service, and many other training topics. How to write effective RFPs. Want to stamp out generic, boring soft skills or sales training?

Compliance Training 116

Compliance Training Blended Learning DevLearn Authoring Tools 116

LifterLMS

NOVEMBER 10, 2024

He shares the journey of developing DocsBot.ai, from creating a proof-of-concept chatbot trained on WordPress documentation to building a powerful tool that enables companies to leverage their own documentation for content creation, customer service, and more. Or I’m a, I have a product that has support library of content.

Course 107

Course Authoring Tools YouTube Podcasts 107

Paradiso

DECEMBER 16, 2022

How to Write a LMS Tender When Choosing an LMS? Look at the features of the various systems and compare the pricing, customer service, and support offered. Consider the pricing, the customer service, and the support available. Identify Your Needs. Prepare the Tender. Make a Decision. Negotiate the Contract.

Association Learning Management System 91

Association Learning Management System LMS Learning Management System RFP 91

Tony Karrer

MARCH 3, 2008

I'm writing this post for both attendees of the session to have some notes and for people who were not at the session to hopefully get value from the discussion that happened there. The suggestion by one audience member about requiring blogging (or similar forms) of sharing prior to a formal learning event was great.

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Wiki Web Social Networks Authoring Tools 105