Infopro Learning

DECEMBER 23, 2020

Today on 90% of consumers consider customer service to be a factor they consider before deciding whether to do business with a company (1). This is one of the many reasons industry leaders are doing all that they can to strengthen the skills of their customer service teams. Phase 1 Identifying Customer Service Challenges.

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Infopro Learning

FEBRUARY 15, 2021

As we move forward into the new year, and organizations begin to develop their post-Covid19 strategies, many businesses are looking for ways to improve operational efficiency. If you are like the many other businesses looking to improve your training ROI this year, managed training services is an option you may want to consider.

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Services Custom eLearning Development Blended Learning Outsource 332

Petra Mayer

APRIL 7, 2025

It serves as the foundation of an organizations learning and development initiatives, making it easier to deliver consistent, high-quality training to employees, volunteers, and teams. A smooth transition depends on careful data migration, testing with a pilot group, and addressing any issues early.

FAQ 52

FAQ LMS vendor Compliance Training 52

Hurix Digital

MAY 23, 2025

Why is Instructional Design Important in Learning and Development? Personalized Dashboard Diverse Content Repository Gamification Elements Machine Learning Learning Management Systems (LMS) Types and Use Cases of Instructional Design Strategies in Learning and Development Conclusion What is Instructional Design?

Instructional Design 52

Instructional Design Instructional Instruction Cognitive 52

Infopro Learning

JUNE 15, 2021

Training outsourcing quickly became a fast and effective solution for enterprise organizations that needed high-quality learning and development programs to meet the changing needs of the modern workforce. Now, as organizations develop their plans for the future, they are focusing on strategies to build resiliency and agility.

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vendor Services Providers Outsource 251

Infopro Learning

APRIL 10, 2025

The success or failure of companies hinges on their ability to hit the mark in the eyes of their customers, and this is all underpinned by a team of employees with excellent customer service skills. The following checklist outlines the customer service skills every professional should cultivate to excel in this critical field.

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Customer Service Services Custom Skills 221

Infopro Learning

SEPTEMBER 22, 2023

Exceptional customer service holds immense potential for building a brand and fostering customer loyalty. Whether your customers are individual consumers or business professionals, meeting and exceeding their service expectations is crucial for retaining your existing audience and attracting new clientele.

Customer Service 221

Customer Service Services Custom Skills 221

Infopro Learning

MAY 19, 2021

When used effectively, they can help organizations improve employee performance, ensure compliance requirements are met, and help employees further develop their skills. An outsourced administration service provider can help manage your system to help your business use your LMS to its fullest extent. Help Desk Services.

Outsource 422

Outsource LMS Compliance Training Management 422

LearnDash

JANUARY 30, 2020

One of the biggest concerns many online educators have when they begin shopping around for a LMS for their course is: do I need to be a developer to use this? That said, for many users, “being a developer” isn’t about coding. Here are the top three reasons why LearnDash is the right LMS for non-developers.

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Develop Hosting License LMS 62

Spark Your Interest

MAY 5, 2025

More and more organizations are outsourcing their training to learning development companies. one of North America’s top learning and development companies, with their head office on the west coast of Canada, I take a deep dive into what you should expect. has developed a unique but proven approach and process.

Custom eLearning Development 100

Custom eLearning Development Blended Learning Compliance Training Instructional Design 100

Infopro Learning

JULY 8, 2021

Outsourcing performance management services is one-way industry leaders are facilitating successful workplace transformations. Performance improvement consultants have the skills and abilities needed to identify and address performance issues at both individual and team levels. Identifying Performance Issues. Final Word.

Consulting 419

Consulting Performance Support Teams Performance 419

Experiencing eLearning

NOVEMBER 2, 2021

What are the downsides to using stories for training and development? While that’s not generally how I use storytelling in my own work, some of the issues here are relevant to elearning and interactive storytelling too. How to Become an Instructional Designer: The Ultimate Resource List – Scissortail Creative Services, LLC.

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Instructional Design Write Blog Adobe Templates 606

Infopro Learning

JUNE 19, 2023

Transparency Market Research (TMR) report states that managed learning services provide a wide range of expertise while reducing training costs by 15% to 20%. This helps to ensure consistency and quality across all aspects of the learning and development process.

Services 221

Services Management Agile Metrics 221

Infopro Learning

SEPTEMBER 17, 2020

However, with recent events and the outbreak of Covid19 many organizations had to go through a rapid transformation and the plans they had for employee development no longer fit their current goals. Investing in training and development is even more important now that there have been so many changes to the current way we work.

Blended Learning 417

Blended Learning Outsource Blended Analytics 417

Infopro Learning

AUGUST 28, 2020

Resources and Managed Learning Services. Learning and development is often a continuous process. Working with an organization that has a full range of learning and development services can help you consolidate the number of vendors you work with. Training programs may need to be expanded or need to be updated. Conclusion.

Consulting 419

Consulting Performance Outsource Pattern 419

Upside Learning

FEBRUARY 5, 2025

Recently PwC published a survey report where the employees in this financial services department said they believed that almost 60% had inadequate knowledge requirements to thrive during the present moment. Look into how eLearning is changing financial services training and how it quickly has become a required tool for success.

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Compliance Training Diversity Training Simulations Corporate eLearning 147

Infopro Learning

JUNE 10, 2021

This past year, there has been a significant shift in the world of learning and development. Organizations usually hire a training company that provides end-to-end L&D services, such as a managed learning services provider. Strategy development. Learning administrative services. Activities Included in TPO.

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Outsource Blended Learning Benefits vendor 364

Infopro Learning

JUNE 20, 2017

For instance, if they’ve developed online training simulations and scenarios, this makes them a viable candidate for your health and safety compliance online training course, which centers on real-world application. Dedicated Development Team With Passion For The eLearning Project.

Outsource 468

Outsource Compliance Training Providers Simulations 468

Upside Learning

MARCH 5, 2025

Training That Fails to Keep Pace with Product Lifecycles IT and telecom companies are introducing new goods and services at a never-before-seen pace. Similarly, IT service models are shifting towards cloud-based, subscription-driven ecosystems, requiring constant retraining on updates, integrations, and security protocols.

Compliance Training 147

Compliance Training Cognitive Metrics Augmented Reality 147

Infopro Learning

JANUARY 21, 2021

Quality service is one of the critical factors today’s consumers consider before making a purchase. One of the most common complaints customers have today is that the customer service representatives that they talk to do not know enough about the organization’s offerings to answer their questions. Solution Highlights.

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Knowledge Product Productivity Blended Learning 380

Infopro Learning

JULY 6, 2017

It should have been no surprise, that we also listed performance transformation as one of three key levers for Learning and Development leaders. CLOs may want to see an overnight transformation, but that may not be possible if the vision and mission of the Learning and Development department are not in sync with those of the company.

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CLO Performance Kirkpatrick Guide 420

Avilar

AUGUST 21, 2024

While analysts don’t all agree on when a transaction is a “failure” or what the success/failure rates are, they do agree that integrating the people, technologies, products and services, and customer base is a tricky endeavor that takes planning and skill. Manage talent by selecting, retaining, and developing the best people.

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Integrate Skills Management Examples 98

Infopro Learning

OCTOBER 27, 2020

Current technological advancements as well recent events have only made overcoming these issues more challenging. Many industry leading organizations have found that developing custom eLearning solutions has been an effective training method and can help overcome these all to common training challenges. Final Note.

Custom eLearning Development 419

Custom eLearning Development Personal Learning Diversity Training Blended Learning 419

Gyrus

FEBRUARY 6, 2025

A lms for public sector organizations offers a structured, scalable, and cost-effective way to train employees, ensuring they remain prepared to meet the evolving demands of public service. Progress Tracking & Certifications Employees can monitor their own development, while supervisors track progress across teams.

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Association Learning Management System LMS Learning Management System Compliance Training 246

Gyrus

DECEMBER 25, 2024

On-the-job training and apprenticeships play a critical role in developing skilled manufacturing workers. From onboarding new employees to maintaining certifications for regulatory standards, workforce development training programs in the manufacturing sector face unique challenges. advancements.

Compliance Training 130

Compliance Training LMS Technology Solution 130

Limestone Learning

DECEMBER 17, 2024

This distinguished three-day gathering is designed for forward-thinking CLOs and learning executives, providing an exclusive platform to delve into the transformative power of aligning learning, development and talent initiatives with the strategic heartbeat of the organization.

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Conference Blended Learning Develop Case Study 83

Avilar

AUGUST 7, 2024

Capabilities are bigger or more comprehensive than skills as they are developed through experience, real-world projects, and peer assessment.” Skills-based development. All of these phrases have captured headlines in recent years and are driving many recruiting, onboarding, and learning and development initiatives today.

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Skills Benefits Business Management 94

Infopro Learning

MAY 18, 2021

Evaluate Whether Your Development Programs Support Business Goals. If you have not taken the time to see if your employee development programs still align with your current business needs, it could be negatively impacting the effectiveness of training. Employee development plays a strategic role in facilitating organizational change.

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Infopro Learning

MAY 25, 2021

There is wide variety of options you can choose from now it can be difficult to know which services meet your organization’s needs. Two types of outsourced services that are often confused are performance consulting and staffing. They look for the specific issues that are preventing the organization from achieving its goals.

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Consulting Performance Support Performance Benefits 251

Experiencing eLearning

JUNE 13, 2023

If you narrow your focus for branching scenarios, you can alleviate that issue. A narrow focus lets you create something that is useful for your audience without being too big to develop and manage. “Customer service” could mean way too many different things in different organizations.

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Diversity Training Analysis Photo Behavior 418

Infopro Learning

JUNE 27, 2023

The BFSI (Banking, Financial Services, and Insurance) sector is known for its fast-paced and dynamic nature, making workforce training crucial for success. This shift emphasizes investing in employee training and development programs by equipping insurance companies with the tools they need to adapt to evolving industry requirements.

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Diversity Training Compliance Training Blended Learning eLearning Strategy 449

Avilar

SEPTEMBER 19, 2024

Social issues. Toxic environments can develop when employees feel tension, unease, or distrust in their relationships. This involves understanding different personality types, communication styles, and underlying issues that may drive conflict. How a company manages conflicts can directly impact its overall success.

Skills 98

Skills Management Culture Performance Support 98

Infopro Learning

JUNE 30, 2021

For many enterprise organizations, outsourcing performance improvement plans with a performance consulting provider can help improve productivity and increase business agility—Infopro Learning has over 20 years of experience developing customized learning solutions that produce impactful business benefits. Solution Highlights. Final Word.

Performance Support 282

Performance Support Performance Program Case Study 282

Wahoo Learning

NOVEMBER 12, 2024

With so many options available, it can be challenging to understand what a managed channel partner training service can offer and how it might benefit your organisation. Here, we’ll walk you through what to expect from a partnership and how our managed channel partner training services can help you scale effectively.

Management 91

Management Outsource Train Training 91

Paradiso

FEBRUARY 13, 2025

If you’re looking for an LMS Development Company that can deliver a tailor-made AI LMS solution, youre in the right place. A precise requirement list not only sharpens your vision but also ensures that the LMS Development Company you select can deliver a solution that aligns perfectly with your objectives.

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LMS Companies Custom HIPAA Training 91

Infopro Learning

JUNE 11, 2021

One line of outsourced training industry services that is often overlooked is learning administration. Managed learning providers often offer administrative services that can help organizations streamline their L&D processes. These types of scenarios lead to more frequent maintenance issues and slow resolution times.

ROI 251

ROI Outsource LMS Train 251

Limestone Learning

JANUARY 31, 2025

February is the perfect time to show yourself a little love by investing time in learning and development. See real-world case studies from organizations that figured out how to effectively develop leaders. See real-world case studies from organizations that figured out how to effectively develop leaders.

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Free Diversity Training Brandon Hall Develop 72