The Performance Improvement Blog

SEPTEMBER 17, 2013

What should be a manager’s role in employee learning? A hospital learns how to put the “wow” in customer service. Marshall and Kelly Goldsmith make that point in this comment about the importance of employee development (i.e., Four trends are making continuous learning an essential part of doing business today.

Performance Support 207

Performance Support Roles Performance Management 207

Roundtable Learning

OCTOBER 28, 2024

Five Instances of Clear-Cut Profits and Increased Efficiency Delivered by Effective eLearning and Training IBM sales people, before the company underwent an eLearning and social learning initiative, were spending 8.5 Whether in business or elsewhere, saving time and money is always the platinum standard for any initiative.

Blended Learning 52

Blended Learning Compliance Training Diversity Training Cost 52

The Performance Improvement Blog

DECEMBER 3, 2013

Why do online shopping experiences have to be so difficult? It’s as if companies forget everything they know about customer service when they build a Web site. All organizations whether government, business, or nonprofit, need to design the Web experience for the customer, not for IT. However, they don’t and shouldn’t.

Customer Service 147

Customer Service Site Web Services 147

Kapp Notes

APRIL 9, 2012

It looks like EduNeering, the leader in compliance-based learning has been acquired by UL, a global independent safety science company offering expertise across five key strategic businesses: Product Safety, Environment, Life & Health, Knowledge Services and Verification Services. Looks like it is going to be a perfect fit.

Kaplan 100

Kaplan Compliance Training Compliance Global 100

learnWorlds

FEBRUARY 14, 2022

Today, companies are looking to improve the performance of their employees as well as their wellbeing, health, and safety. Therefore, they invest a lot of time and money in employees’ education. Selling training courses to big companies is a very profitable business to be in and requires a high-touch approach.

Effectiveness 116

Effectiveness Program Guide Training 116

Hurix Digital

JUNE 11, 2025

In the past decade, cloud computing has revolutionized business operations, offering benefits like location-independent collaboration, enhanced data security, scalability, and cost reductions. This problem is likely to intensify as demand for cloud services grows. Table of Contents: What are Cloud Managed IT Services?

Cloud Computing 52

Cloud Computing Services Skills Management 52

Attensi

JUNE 12, 2025

I got the replacement for free and the customer service made me feel seen, heard and understood. The same business. A consistent brand needs consistent training The answer seems simple, right? A consistent brand needs consistent training The answer seems simple, right? How can employees become ambassadors for the brand?

Standards 52

Standards Compliance Training Customer Service Social Networks 52

Gyrus

MARCH 15, 2024

Gamification in Learning Management Systems: Benefits and Best Practices Gyrus Systems Gyrus Systems - Best Online Learning Management Systems Gamification applies gamified elements and principles to non-game contexts to better engage users. education, training, business, etc.) and informal contexts (entertainment).

Association Learning Management System 130

Association Learning Management System LMS Learning Management System Gamification 130

Xyleme

DECEMBER 9, 2012

This is the 3rd in a series of 3 pertaining to how personalized learning can be applied to education and training. In this post, I explore how personalization is already enabling service workers in the retail industry learn job skills at a fraction of the cost of traditionally-developed training. Delivery also matters.

Personal Learning 81

Personal Learning Personal Personalization Xyleme 81

WhatFix

MAY 11, 2023

Back to Blog Employee Training & Development 14 Types of Employee Training Programs (+Benefits, Examples) May 11, 2023 Disha Gupta Any company that invests in workplace training is investing in its own success. What are different types of workplace training programs for employees?

Harassment Training 97

Harassment Training Diversity Training Compliance Training Sexual Harassment Training 97

Unboxed

APRIL 3, 2020

Good vs Great Customer Service. Good vs great customer service can make all the difference to your bottom line. Did you know that 84 percent of businesses that focus on customer service see an increase in revenue as a result? If you want to see revenue increase, start with customer service. Follow Follow Follow.

Customer Service 84

Customer Service Services Custom LMS 84

Origin Learning

FEBRUARY 8, 2019

eLearning as a training medium to foster learning at the workplace has been in existence for over two decades now. AICC stands for Aviation Industry CBT (Computer-Based Training) Committee. In 1998, as web-based eLearning began to find favor the standards were expanded to include Internet-Based / Web-Based Training.

xapi 124

xapi Compliance Training Diversity Training Blended Learning 124

BrainCert

APRIL 1, 2025

You're ready to offer learners your online courses. If a company is utilizing this format, switching from one online training platform to another online training platform can always be done with the security that the training content will come over to the new platform regardless of the new vendor.

SCORM 52

SCORM LMS Authoring Tools Compliance Training 52

eLearning 24-7

SEPTEMBER 1, 2021

Systems focusing on Small Business and mid-market. Systems whose target audience are employees (first and foremost), a combo (employees and customer ed) and customer education only. Systems whose target audience are employees (first and foremost), a combo (employees and customer ed) and customer education only.

Learning System 105

Learning System System Compliance Training Blended Learning 105

Mindflash

MARCH 30, 2012

Retail companies have typically responded to the economic recession by cutting staffing and training departments in order to keep prices low. But in an interesting new piece in the New Yorker , James Surowiecki argues that having more and better-trained workers is a smarter strategy for retailers.

Training 77

Training Train Creative Commons Write Blog 77

Ed App

JANUARY 27, 2023

Proper hotel management and hospitality training are essential in making sure hotel staff comply with hospitality standards and give guests the best customer service experience. If you prefer a more bespoke training program, you can take advantage of EdApp’s course creation services.

Compliance Training 75

Compliance Training Tools Blended Learning Management 75

LifterLMS

MAY 4, 2025

Get Popup Maker Now In this episode of LMSCast, Chris Badgett interviews Raquel Karina, the founder of Wonderland Curious and the creator of PressConf, a new WordPress conference aimed at businesses that seeks to replace PressNomics. Stop wasting time and money researching online course and membership site tech. Enjoy the show.

Community 82

Community Design Press Conference 82

LifterLMS

SEPTEMBER 22, 2024

In this LMScast episode, Kurt Von Ahnen offers insightful advice on how to grow online education companies, especially when it comes to focusing on bigger, business-to-business (B2B) prospects rather than just individual customers. If you’re looking to create, launch, and scale a high value online training program.

Association Learning Management System 113

Association Learning Management System LMS Learning Management System Business 113

learnWorlds

DECEMBER 5, 2019

Online learning and training have become an essential part of every online business. Creating and selling online courses can be quite profitable, with many professionals achieving 6- and 7-figure incomes. How to Create an Online Course. First Steps to Creating an Online Course. How to Price Courses.

Diversity Training 126

Diversity Training Course Online Create 126

Learning Visions

JANUARY 7, 2008

Cammy Beans Learning Visions Musings on eLearning, instructional design and other training stuff. In the December 10, 2007 edition of The eLearning Guilds Learning Solutions magazine, Reuben Tozman (President and founder of edCetra Training ) gets into this topic in The Next Generation of Instructional Designers. Great questions Cammy.

Instructional Design 174

Instructional Design Instruction Instructional Blended Learning 174

learnWorlds

OCTOBER 6, 2023

Are you on the lookout for some great online course ideas? We’ve done the research to find the most profitable and on high demand online courses. Whether you’re looking for a side hustle or want to create a successful online course business for a specific target audience , you’ll find what you need right here.

Diversity Training 105

Diversity Training Cyber Security Training Ideas Examples 105

KnowledgeAnywhere

OCTOBER 28, 2021

Several businesses had to close their doors and dismiss their staff. However, the daunting task of providing training to the returning workforce is not one to take lightly. Considering the wealth of technological resources at our disposal; it’s past time we stop relying on overworked managers to train new or returning staff.

Simulations 87

Simulations Upgrade Training Train 87

Edume

MAY 7, 2020

The COVID-19 pandemic marks a time of heightened health and safety measures for businesses and their workforces. Often they are in close physical proximity with customers - in a car, at a doorstep or delivering a contact service like a massage. yoga instructors and massage therapists).

Lesson 85

Lesson Authoring Tools Templates Examples 85

KnowledgeAnywhere

FEBRUARY 1, 2023

Original Article Knowledge Anywhere, a Bellevue online learning company, has grown significantly over the past few years. Most of our employees are working hard, but from somewhere else- virtually. About three-quarters of our approximately 30 employees and contract workers have their primary office at home.

Knowledge 97

Knowledge Predictions Change Online 97

eFront

MAY 6, 2021

Using tech to optimize the way they work and connect with employees and clients is something most companies have been doing ever since the internet was invented. More often than not, you’ll find that these gaps are in your training program. In 2019, the Swedish food packaging and processing company and its VP Industry 4.0

Digital 98

Digital Agile Corporate eLearning Leadership 98

Jay Cross

JANUARY 23, 2012

This morning I revisited the delightful story of how people learn to do their jobs at New Seasons Market , a chain of nine natural food stores in Portland, Oregon. New Seasons exemplifies taking a non-training alternative to workplace learning. That New Seasons is a people-oriented business echoes in their approach to learning.

Mashups 71

Mashups Mash-up Technology Simulations 71

Hurix Digital

APRIL 12, 2025

EdTech has brought in a revolution in online education over the past years. To top it all, the forced push towards online education, post-COVID-19, has accelerated the use of technology in K12 Education even further. K12 EdTech offers opportunities to educate students about online safety and ethical digital conduct.

Job 52

Job Effectiveness Diversity Training Virtual World 52

Xyleme

JULY 24, 2024

From managing high employee turnover to maintaining top-notch food safety standards, the grocery industry is always under pressure to deliver effective and efficient learning and development. Getting new hires up to speed quickly is crucial to maintaining productivity and service quality.

Compliance Training 52

Compliance Training Teams Simulations Training 52

OpenSesame

DECEMBER 18, 2013

We are big fans of online tools here at OpenSesame. Online tools enable and empower us in ways never imagined, and thousands are being created every day. Have popular articles read to you by trained voice actors. LifeHacker U - A collection of free online courses from top colleges and universities in the U.S.

Social Networks 111

Social Networks Tools Outsource Google Scholar 111

Avilar

AUGUST 2, 2023

Business leaders are exploring how to responsibly adopt AI to augment worker contributions. Suddenly, individuals, businesses, community leaders, and government organizations were caught up in the frenzy of discovery, as simple online queries returned ideas and answers to a broad range of prompts. explains the Chamber.

Skills 98

Skills Help Diversity Training Adoption 98

Edume

JUNE 10, 2020

Eating your own dog food , or ‘dogfooding’, is the practice of using your own product internally. The term originates from an Alpo dog food advert, in which the actor Lorne Greene endorses the product by claiming he fed Alpo to his own dog. I.e. if your solution has product-market fit, your employees should naturally want to use it.

Authoring Tools 85

Authoring Tools Case Study Voice Lesson 85

Avilar

AUGUST 2, 2023

Business leaders are exploring how to responsibly adopt AI to augment worker contributions. Suddenly, individuals, businesses, community leaders, and government organizations were caught up in the frenzy of discovery, as simple online queries returned ideas and answers to a broad range of prompts. explains the Chamber.

Skills 92

Skills Help Diversity Training Adoption 92

Avilar

APRIL 22, 2020

As throngs of employees and citizens follow stay-at home or “safer at home” measures, corporate training companies are quickly adjusting to deliver essential learning while minimizing or eliminating personal contact. Any training related to delivering these essential products and services safely is essential for these workers, too.

Compliance Training 59

Compliance Training Corporate eLearning LMS Virtual Classroom 59

OpenSesame

DECEMBER 1, 2015

Additionally, the lack of awareness and uncertainty of untrained hospitality staff can, in many cases, pose a dangerous liability to the business. Elearning helps mitigate this liability by providing the most efficient training in with the least amount of resources, covering large companies to small businesses, in a variety of languages.

Skills 52

Skills Course Liability Server 52

learnWorlds

SEPTEMBER 24, 2018

Online learning and training have become an essential part of our society. Therefore, creating and selling courses online can be quite profitable with many professionals achieving 6- and 7-figure incomes. 1 Should I Create an Online Course? 5 Creating an Online Course Step by Step. Should I Create an Online Course?

Guide 104

Guide Course Online Create 104

Edume

JANUARY 11, 2022

The new funding will allow EduMe to step up investments in product innovation and development, strengthen its leading position in on-demand workforce training, as well as expand its availability to even more deskless verticals in its core U.S. Series A lead investor Valo Ventures is also participating in the round. market and globally.

Global 81

Global Training Train Internet 81

discoverlink

MARCH 12, 2018

The program, in partnership with the American Hotel & Lodging Association (AHLA), is designed to help employees who want to become managers develop their talents and skills while working—an earn while you learn program. FOR IMMEDIATE RELEASE. DiscoverLink client paves the way for the restaurant industry.

Mac 71

Mac Security Program Compliance Training 71