The need to reskill employees in financial institutions in 2024
Attensi
DECEMBER 12, 2023
Today, people call support reps to get assistance through banking app navigation rather than request services. And when they do come to a branch, they expect different, more personal services from tellers. While branches are closing, the number of mobile banking users 2 is only going to grow — by 2025, 80.4%
Let's personalize your content