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Customer Service Training Mistakes to Avoid

Infopro Learning

One of the most effective tools your company can utilize to improve customer experiences is your customer service training programs. Effective customer service training can significantly improve the quality of service your organization’s employees provide. Using a One-Size-Fits-All Approach.

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Managed Learning Services and the Future of Work

Infopro Learning

Navigating the Future of Work with a Managed Training Services Partner. A managed learning services partner can help your business deliver high quality employee learning experiences without having to train an in house team or work with multiple learning vendors. Expert level industry knowledge.

Services 419
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Training Remote Workforce: Can Managed Learning Services Help?

Infopro Learning

The events of 2020 have caused many organizations to quickly shift gears and begin working remotely. If you have considered outsourcing your training needs a managed learning services partner might give you the advantage you are looking for. What are Managed Learning Services Vendors? How are they Different?

Services 419
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5 Tips for a Smooth Transition to Managed Learning Services

Infopro Learning

Outsourcing your organization’s learning and development needs with a managed learning services provider is one way your business can improve and streamline the L&D process. Understanding the Role of Managed Training Services Partner. What is the difference between a managed services provider and other learning vendors?

Services 380
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Gone in 8 Seconds: Overcoming Buyers’ Shrinking Attention Spans

Speaker: Jake Miller, Senior Product Marketing Manager, Allego

Instead, buyers need to be surrounded with relevant communications and personalized, self-service content throughout their journey. During this exclusive event, Jake Miller, Senior Product Marketing Manager at Allego, will explore how to empower sellers to create customized and immersive buying experiences.

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Rethinking Your Training Outsourcing Strategy with Managed Learning Services

Infopro Learning

Your business can prepare for future changes by updating your training outsourcing strategy and partnering with a managed learning services company. However, if you are looking to level up your training game this year and increase organizational agility, managed learning services might be the right solution. Final Note.

Outsource 309
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The Benefits of Outsourcing Your Learning Administration Services

Infopro Learning

What are Learning Administrative Services? There are five different areas a learning administrative services company can assist you with. Recent events and the growth in remote teams has increased this popularity even more. Scheduling. Some of the tasks they can help with include record keeping and expenditure reports.

Outsource 322
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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.