CommLab India

NOVEMBER 16, 2023

T he financial services sector is highly dynamic, characterized by continuous regulatory changes, shifting market dynamics, and the need for employees to acquire new skills and knowledge. This blog aims to explore how the financial services industry can harness the power of rapid eLearning solutions to address its unique challenges.

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Infopro Learning

FEBRUARY 16, 2023

This is where managed learning services come in, offering a solution to reduce the risks associated with transitions. According to the 2021 Global Risk Management Study ,77% of financial services risk leaders believe that new, interconnected risks are emerging at a faster pace.

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Infopro Learning

DECEMBER 22, 2021

For example, you can train ops employees with customer service representatives or the marketing team. In the same fashion, customer service reps become high-performing universal bankers with a better understanding of the products and services. This step has benefits like: Minimizing reskilling needs.

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Axonify

APRIL 14, 2021

Updating long-standing safety protocols. Reskilling employees to fill role-specific gaps. Communicating through online channels. The ongoing pandemic has forced companies to rethink how work is done, especially on the frontline.

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Infopro Learning

JULY 20, 2021

This is where managed training service providers come in. Managed training service providers offer end-to-end learning and development services. They provide services that cover the full range of the L&D spectrum, making it easier for you to fulfill your training outsourcing needs with a single vendor.

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Infopro Learning

NOVEMBER 10, 2022

The most successful businesses prioritize their customer’s needs before, during, and after the sale by offering exceptional service. Building a customer-centric culture within an organization requires an added effort to provide more than just good customer service. Personalize the Customer Service. Conclusion.

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eLearning Industry

AUGUST 2, 2024

Compliance training often comes with a bad reputation—it's time to change that! This post was first published on eLearning Industry.

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Petra Mayer

APRIL 7, 2025

The selection process involves balancing business objectives, user needs, and financial considerations. Reviewing contracts and service-level agreements (SLAs) carefully can help you avoid surprises down the road. What should my organization prioritize when choosing an LMS?

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Interactive Services

JUNE 24, 2025

Partnership with global accrediting bodies emphasizes LRN’s commitment to high-quality, industry-specific ethics and compliance training NEW YORK – June 24, 2025 — LRN Corporation , a global leader in ethics and compliance (E&C) solutions, today announced new course accreditations from three prominent world-renowned bodies, the Chartered Institute (..)

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Infopro Learning

MAY 22, 2020

Infopro Learning recently assisted one of the top financial organizations in the US by developing a leadership training program for their senior sales representatives. To learn more about Infopro Learning’s leadership development solution, download the the case study Personalized Sales Training for a Financial Services Organization.

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Infopro Learning

SEPTEMBER 29, 2020

The banking and financial services industry is constantly changing and adapting all the time. One of the most common challenges these organizations are facing today is finding ways to improve the quality of service they provide. Customer service has become the leading factor consumers consider before making a purchase.

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Learning Rebels

NOVEMBER 1, 2024

As I have shared on multiple occasions, L&D professionals need to better understand business objectives, financial drivers, and key performance indicators to support change in a meaningful way. Register to join the next Learning Rebels event See how Learning Rebels can help you achieve results that matter View Learning Rebels Services

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Limestone Learning

MARCH 14, 2025

Rolling out two major blended learning programs in a federally regulated financial institution is no small feat especially when juggling strict security requirements, multiple vendors and enterprise-level project management expectations. Woman Writing on Glass on Business Meeting by Ketut Subiyanto is licensed by Pexels. The result?

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Infopro Learning

OCTOBER 27, 2020

To learn more more about how this approach to learning works read the case study Personalized Sales Training for a Financial Services Organization. When implemented correctly personalized learning can help your organization unlock the potential of its employees, increase productivity and improve your training ROI.

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E-Learning Provocateur

JANUARY 31, 2022

It’s the job of the service manager to report the turnaround times. In our quest to justify the Return on Investment (ROI) of our own service offering, we need to be mindful of what it is our financiers consider that service to be. It’s the job of the CX researchers to measure the customer experience.

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Infopro Learning

MARCH 7, 2022

Employees working in banks and other financial institutions need to undergo adequate training to learn, apply, and adhere to the industry compliances. Still, it should be considered more like an opportunity to revamp corporate training strategies, mitigate costs, and boost overall customer service experience. Comprehensiveness.

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Interactive Services

MARCH 26, 2025

NEW YORK, NY March 26, 2025 LRN Corporation , a global leader in ethics and compliance (E&C) solutions, announced the release of its latest benchmarking data report, Ethical Gaps in the Financial Services Sector: 2025 Ethics & Compliance Program Effectiveness Report.

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Infopro Learning

MARCH 19, 2021

An organization in the banking and financial services industry was recently integrating new AI-powered technology into their business processes. We recently designed a leadership training program for an organization going through the process of digital transformation. Solution Highlights.

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TOPYX LMS

JUNE 23, 2020

Making things fun is important because our financials prove we can't provide a premium service - and charge accordingly - without a happy, motivated workforce,” stated an Entrepreneur.com article called Put People Before Profits. ” As a result, you may see an increase in performance and productivity.

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Infopro Learning

JUNE 27, 2023

The BFSI (Banking, Financial Services, and Insurance) sector is known for its fast-paced and dynamic nature, making workforce training crucial for success.

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TOPYX LMS

APRIL 14, 2020

Now more than ever, businesses must take action to mitigate and prevent financial damage by evaluating and shifting business tactics and strategy. Companies have a chance to drive sales and offset the recession caused by the pandemic by implementing specific sales and customer service training tips.

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LearnDash

JUNE 19, 2024

How did Martin Mellor Financial Training Academy increase completion rates by a whopping 95%? This month’s featured customer is Mellor Financial Training Academy ! Many skilled managers excel in their fields yet struggle to grasp key financial concepts, hindering effective decision making and strategic planning.

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ansrsource - Accelerating Better Ways to Learn!

OCTOBER 29, 2024

Our suite of products and services is geared toward helping our clients deliver results—including enhanced engagement, competency, inclusion, and operational excellence, as well as stronger financial outcomes.

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Infopro Learning

MARCH 30, 2023

The Banking, Financial Services, and Insurance (BFSI) industry plays a critical role in driving economic growth and stability across the globe. It encompasses various financial services, including banking, insurance, and investment management.

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E-Learning Provocateur

FEBRUARY 1, 2021

Similarly, robo-advice is unlikely to replace financial planners; rather, it frees up the planner to focus on complex portfolios and provide other value added services.

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SweetRush

DECEMBER 9, 2024

eLearning Industry Founder Christopher Pappas waxes enthusiastic about this years winners, whom he characterizes as motivated not only by financial success but by something deeper: customer trust and loyalty. Plus, they provide superb eLearning products and services.

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Infopro Learning

JANUARY 21, 2022

The Banking, Financial Services, and Insurance (BFSI) sector, just like all others, experienced drastic change. With the reshaping of BFSI products and services to meet changing customer needs, the learning habits of employees have also transformed. The digital age got an unexpected boost with the arrival of COVID-19.

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Paradiso

JUNE 24, 2025

This setup is typically preferred by enterprises with stringent data security policies, such as those in the financial, healthcare, or government sectors. A Cloud LMS, also known as Software-as-a-Service (SaaS), is hosted on the vendor’s servers and accessed via a web browser. What Is a Cloud LMS?

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Infopro Learning

APRIL 24, 2021

This enterprise leader in the financial sector was in the middle of a significant transition. Leadership had changed along with the company’s vision for the customer service centers. We used our outcomes-based approach to design a winning learning solution that helped them achieve this goal. Solution Overview.

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Infopro Learning

MAY 29, 2024

According to Deloitte’s 2023 Global Shared Services and Outsourcing Survey , 31% of organizations increased outsourcing to add agility and resilience to their business models, highlighting the strategic significance of this approach. Nearshore outsourcing refers to working with service providers in nearby countries or regions.

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Hurix Digital

APRIL 12, 2025

Accessing these products and services poses significant challenges due to the various barriers they encounter – a challenge that the upcoming European Accessibility Act 2025 aims to address by mandating improved accessibility across digital products and services.

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Infopro Learning

JANUARY 30, 2022

Effective training, employee education, and leveraging digital training services help organizations to create high-performing teams for organizational success. This can also help you in leveraging the right digital training services. A well-structured eLearning strategy clarifies: The kind of financial resources you have.

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Infopro Learning

SEPTEMBER 22, 2023

Exceptional customer service holds immense potential for building a brand and fostering customer loyalty. Whether your customers are individual consumers or business professionals, meeting and exceeding their service expectations is crucial for retaining your existing audience and attracting new clientele.

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Upside Learning

SEPTEMBER 25, 2024

For instance, according to a recent report by the Financial Times, financial institutions with enterprise-wide training programs reported 30 percent fewer compliance breaches than those with less comprehensive training programs. This very fact underlines that training minimizes risks and, at the same time, assures business success.

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LearnDash

JANUARY 21, 2021

Not only has the interest in personal coaching grown, but the technology behind creating an online business has improved, and that has meant more people have felt comfortable bringing their services online. The question is, how can you create repeatable courses from such an individualized service?

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Infopro Learning

MAY 9, 2022

It’s a disruptive strategy where participants must explore and examine customer behavior to determine why they opt for a certain set of products or services over others. Besides, innovative advanced training delivery methods also help ensure easy financial payoff. Hence, companies must adopt innovative training methods.

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Infopro Learning

JUNE 5, 2023

The banking sector is a critical component of modern economies, serving as a cornerstone of the financial infrastructure that offers various financial services to individuals and businesses alike.

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