Give User Adoption the Respect it Deserves | Social Learning Blog
Dashe & Thomson
MAY 16, 2011
The problem often comes back to a fundamental error in how a company introduces users to the new technology. This should come in the form of blended learning: using ILT, eLearning, performance support and user-generated content to teach the end users how to properly wield their powerful new tool. Properly d.
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