Remove IM Remove Issue Remove Support
article thumbnail

The Return of the (Digital) Native | Social Learning Blog

Dashe & Thomson

When Im not busy helping to change the face of corporate learning, I like to train with the Dashe & Thomson company bike team, travel and read. Already, the first classes of DNs have entered the workforce. Providing training to them in a way that reflects their preferred way of learning is a challenge that no company can afford to ignore.

article thumbnail

Why Companies Should Spend More on Social Learning | Social.

Dashe & Thomson

Toni Bowers of Tech Republic writes about this issue in her latest blog, Do Your IT Trainers Really Have Training Skills? They may by very knowledgeable about the technology behind a tool but can’t bridge the gap to explaining its usage to the people who will be using it, or they don’t know of the most effective learning solutions (e.g.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Rustici Engine and Rustici Dispatch are now IMS certified

Rustici Software

Rustici Engine and Rustici Dispatch have officially passed the IMS Global certification testing for Learning Tools Interoperability (LTI). For LMSs or learning platforms looking for extended enterprise support, Rustici Dispatch can take the distribution pain off your shoulders. What does LTI certification mean for Rustici Engine?

IM 105
article thumbnail

The ongoing work of learning standards

Litmos

With the advent of Flash, many authoring tools started creating output that could be played by the Flash player, which meant you didn’t need special software to use the courses (if your IT org would support you having it). In addition, IMS has released a specification for activity very much like xAPI, called Caliper.

article thumbnail

Cammy Beans Learning Visions: Im a Gamer 3.0!

Learning Visions

Friday, December 14, 2007 Im a Gamer 3.0! Im so pleased. A couple of issues I had with the game: If youre asking friends over, would you invite them to play a board game or a video game? . Bob Mosher: Performance Support and Learning at th. I had a poll a while back, Are You A Gamer? that sparked a good conversation.

IM 100
article thumbnail

The Ultimate Checklist of Must-Have Customer Service Skills

Infopro Learning

Clarity overcomes confusion when explaining a refund policy or troubleshooting a tech issue. A customer could be asking the same question repeatedly or having trouble verbalizing their issue rushing wont help. Instead, say, While Im unable to issue a refund, Im happy to come up with an offer for a discount on your next order.

article thumbnail

How Digital Badges are Driving a Positive Transformation in Corporate Learning  

Origin Learning

First, a bit of history; digital badges trace their origin to early 2011 when the Mozilla Foundation started the project and in the subsequent year published a framework that would become the global standard in designing and issuing global badges known as the ‘Open Standards Framework’. Microsoft Leads the Way.