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Customer Service Training Mistakes to Avoid

Infopro Learning

Part of this process is being able to accurately identify customer service issues that need to be resolved or areas for improvement. Although your internal teams are a valuable resource when identifying these issues, many organizations forget to review customer feedback. New products and policies are introduced all the time.

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Effective Preboarding with eLearning for an Outstanding New Hire Experience

Brilliant Teams

Implementing a robust preboarding process can mitigate this issue by engaging new hires early and making them feel valued and informed. This phase includes completing necessary paperwork, introducing company policies, and familiarising new hires with their roles and colleagues. Are you looking for eLearning Solutions?

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LMS Security and Compliance: Steps for Protection and Adherence

Gyrus

Disseminates automated notifications for policy updates and acknowledgment in employees’ preferred languages, ensuring everyone is up-to-date. Extends this customization to policies and documentation, offering them in employees’ preferred languages to guarantee access to the most up-to-date compliance information.

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Highlighting Inclusive Leadership Development Competencies

Infopro Learning

As per Deloitte’s Global Human Capital Trends research, 70% of people believe that diversity and inclusion add to the competitive advantage and 69% of executives consider diversity and inclusion an important issue (1). To watch the full video, click Inclusive Leadership.

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Create A Social Learning Culture With Origin Konnect

Origin Learning

And since the content is PC as well as mobile friendly, you don’t have to worry about spending money on providing them with company issued devices; a Bring Your Own Device (BYOD) policy fits in perfectly. This is done to eliminate any doubts regarding risks, costs and policy changes and achieve unanimity among all stakeholders.

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Improving Workplace Safety with Compliance Training in the Automobile Sector

Infopro Learning

Compliance training is essential for just about every industry in one way or another whether its to improve workplace safety and health, inform employees of new safety programs or policies. The programs goal was to not only inform employees but to also reduce the risk of potential safety issues. Part 1 Awareness Campaign.

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6 Steps To A Better Mobile Learning Strategy

Upside Learning

In many cases, the staff has already started using their personal devices for work in absence of a clear policy from the company. Well articulated BYOD policies will need to feature in your strategy whether you allow or disallow staff to use their own devices for mobile learning. Chose Delivery/Development Models.