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Insights in a Nutshell: Developing Highly Effective Customer Service Training Programs

Infopro Learning

However, not all customer service training programs all produce great results. Infopro Learning has more than 25 years of experience designing high quality customer service training programs that get results. Infopro Learning uses these 3 phases to design business aligned training programs for industry leaders.

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Compliance Training Outsourcing: Selecting the Right Partner for Your Program

Infopro Learning

With changing regulatory demands, the need for comprehensive and relevant compliance training programs is an issue that continues to be problematic for numerous organizations. This training helps prevent ethical misconduct, legal issues, and organizational non-compliance.

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The Future of Leadership Development: Why You Need Quality Leadership Training Programs

Infopro Learning

Without leadership development programs the issue is expected to only get worse overtime. Companies who invest in comprehensive training programs have seen as much as 218% higher income per employee than companies who didn’t have formal training (2). 90% of top performers also score high in emotional intelligence (4).

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10 Reasons to Convert Your Credentialing and Certification Programs to eLearning

Association eLearning

Need a reason to convert your existing instructor-led credentialing and certification programs to eLearning? 10 years ago, the idea of offering online certification and credentialing programs at your association would have been crazy. The moment you convert your on-site program to online, you’ve eliminated the need for: • a classroom.

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Overcoming Common Challenges in Digital Learning Implementation

Learnnovators

Provide ongoing technical support through a dedicated helpdesk or chatbot assistance to address issues promptly. Measuring Effectiveness Without tracking progress and impact, its hard to determine if a digital learning program is working. A lack of clear evaluation metrics can lead to wasted resources.

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Free learning & development webinars for April 2022

Limestone Learning

You’ll walk away with the knowledge of how to apply asynchronous and synchronous training methods to your organization's L&D program. PT: Five Ways to Put Learning Front and Centre at Your Company (Free for ATD members) Effective L&D programs attract skilled talent and keep current employees engaged. PT: Score Winning Outcomes!

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Fixing the Hidden Gaps in Telecom & IT Training: From Code to Connectivity

Upside Learning

Sales teams, customer service representatives, and even technical personnel are frequently unable to successfully manage client inquiries or technical problems due to a lack of training programs. Yet, traditional training programs often fail to update quickly enough, creating a gap between product evolution and employee knowledge.