Hurix Digital

MAY 23, 2025

Application: Apply learned concepts to solve problems or address real-world issues. Simulations and Scenario-Based Learning: These immersive experiences, often used in corporate learning services, allow employees to apply their knowledge in realistic scenarios, especially in policy training.

Instructional Design 52

Instructional Design Instruction Instructional Cognitive 52

Infopro Learning

JANUARY 21, 2021

Quality service is one of the critical factors today’s consumers consider before making a purchase. One of the most common complaints customers have today is that the customer service representatives that they talk to do not know enough about the organization’s offerings to answer their questions. Step 1: Planning.

Knowledge 380

Knowledge Product Productivity Blended Learning 380

Infopro Learning

JULY 6, 2017

They need to be able to advise and guide the sales team on how to improve sales conversion, counsel the customer service team on how to acquire listening skills when dealing with irate customers, or empower the technology team to quickly deal with security breaches.

CLO 420

CLO Performance Kirkpatrick Guide 420

Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Why Sales Training Alone Isn’t Enough. So to seal a deal, sales teams must impress with product knowledge.

Sales 193

Sales Product Productivity Support 193

Ontuitive

JANUARY 9, 2023

An organization can help by having a solid sales enablement strategy. An essential part of sales enablement is ensuring that employees can quickly and easily leverage important sales content. Too often, sales reps lose valuable time sifting through a mountain of files or trying to remember how to run a complex report.

Adopt 197

Adopt Adoption Sales Digital 197

Upside Learning

MARCH 5, 2025

Training That Fails to Keep Pace with Product Lifecycles IT and telecom companies are introducing new goods and services at a never-before-seen pace. Similarly, IT service models are shifting towards cloud-based, subscription-driven ecosystems, requiring constant retraining on updates, integrations, and security protocols.

Compliance Training 147

Compliance Training Cognitive Augmented Reality Metrics 147

Infopro Learning

OCTOBER 27, 2020

Current technological advancements as well recent events have only made overcoming these issues more challenging. To learn more more about how this approach to learning works read the case study Personalized Sales Training for a Financial Services Organization. These are not new problems by any means.

Custom eLearning Development 419

Custom eLearning Development Personal Learning Diversity Training Blended Learning 419

Avilar

AUGUST 7, 2024

A sales capability may be ‘lead generation,’ which may require many granular skills (CRM systems, email composition, customer segmentation). Over time, sales people will always need to effectively build relationships and close deals. A focus on capabilities has several benefits: Stability : Capabilities are more static than skills.

Skills 96

Skills Benefits Business Management 96

Experiencing eLearning

JUNE 13, 2023

If you narrow your focus for branching scenarios, you can alleviate that issue. “Customer service” could mean way too many different things in different organizations. One of the biggest challenges of creating branching scenarios is managing the complexity and keeping it from growing out of control.

Diversity Training 418

Diversity Training Analysis Photo Behavior 418

Infopro Learning

APRIL 16, 2025

Closing a deal is as much about understanding human psychology as presenting a compelling product or service. Sales professionals who master the psychological principles behind decision-making can build trust, create urgency, and guide prospects toward a successful deal close. Overlooking objections is yet another trap.

Trust 221

Trust Sales Issue Articulate 221

Wahoo Learning

NOVEMBER 12, 2024

With so many options available, it can be challenging to understand what a managed channel partner training service can offer and how it might benefit your organisation. Here, we’ll walk you through what to expect from a partnership and how our managed channel partner training services can help you scale effectively.

Management 91

Management Outsource Training Train 91

LearnDash

DECEMBER 19, 2023

From optimizing for efficiency to expanding your reach and upselling, tackling the issue from all angles while having focused goals can take your membership revenue to the next level! Maybe there’s a bug on your website, your emails aren’t converting sales, or you’re not replenishing your content regularly.

Tips 279

Tips Site Social Media Gamification 279

LearnDash

FEBRUARY 13, 2025

Hosting : Secure and reliable hosting to ensure your site runs smoothly, without the need for third-party services. Analytics also help you track sales and revenue, giving you the insights you need to scale your online course business over time. If you ever have questions or need assistance, the LearnDash team is there to help.

Teach 264

Teach Online LMS Security 264

Infopro Learning

OCTOBER 18, 2023

But what if these friendly problem-solvers could also be your company’s secret weapon for boosting sales? Now, you might be wondering, “Wait, isn’t sales supposed to be the job of the sales team?” It’s like adding a sprinkle of sales magic to their already impressive skill set.

Behavior 221

Behavior Metrics Teams Custom 221

LearnDash

NOVEMBER 17, 2022

When most people first think of creating an irresistible offer, they automatically think about drastically discounting the price of their product or service. In reality, an irresistible offer is simply a strategic structuring of your products and/or services where the value exceeds the costs. Create an Email Sales Series.

Sales 147

Sales Course Policies Website 147

LearnDash

FEBRUARY 11, 2020

More importantly, it can often work against you, or lead to inflated numbers that look good on paper, but mean very little in terms of concrete course sales. Fortunately, hosting services are beginning to evolve to take these bursts of traffic into account. One of the worst things you can do is leave these issues unaddressed.

Course 246

Course Pipes Site Hosting 246

MobileTrain

FEBRUARY 10, 2025

Whether assisting shoppers, handling fresh produce, or managing quick-service restaurant operations, employees play a crucial role in delivering seamless experiences. However, training in these fast-paced environments is often overlooked , leading to high employee turnover, inconsistent service quality, and compliance risks.

Compliance Training 52

Compliance Training Compliance Services Training 52

LearnDash

DECEMBER 13, 2022

However, there’s an often overlooked (yet lucrative) sales opportunity when it comes to online training. Repeat sales. Why look elsewhere if you are providing an ongoing excellent product and service? As long as you continue to nurture the key relationships and deliver a high-quality program, expect to enjoy repeat sales.

Online 278

Online Course Toolkit Training 278

Tim Slade

DECEMBER 1, 2018

The truth is, it doesn’t take a lot for a stakeholder to see the slightest drop in performance and conclude that “training will fix this issue!” How you respond to these types of training requests can determine whether or not you’re providing learning solutions that actually solve performance issues, or worse, do nothing at all.

Customer Service 208

Customer Service Metrics Instructional Design Training 208

Docebo

SEPTEMBER 15, 2021

Customer training – a segment of extended enterprise enablement – is the process of educating your customers on how to successfully use your product or services in order to meet their goals. Maximize the impact of your product or service within your customers’ organizations. What is customer training?

Blended Learning 244

Blended Learning Custom LMS Brandon Hall 244

Aptara

JUNE 26, 2025

Instead of launching generic training programs, corporate learning services can address the root causes of performance gaps. For instance, if a sales team is underperforming, the issue might not be their sales pitch but a breakdown in the sales process or a lack of product knowledge.

Learning Strategy 59

Learning Strategy eLearning Strategy Strategy Agile 59

Gyrus

JANUARY 9, 2025

Sales Account Executive In This Article: The Challenges of Moodle for Military and Defense Why GyrusAim LMS Is the Right Choice Conclusion: Elevating Military Training with GyrusAim LMS FAQ's Key Takeaways: GyrusAim LMS integrates both LMS and TMS, offering a unified solution for military and defense training.

Moodle 130

Moodle Association Learning Management System LMS Association LMS 130

BigTinCan

SEPTEMBER 8, 2021

Sales enablement is the process of making sales teams able to efficiently move customers through the sales process to the point where the customer can make a buying decision. This is, fundamentally, a technology and software question: What software is being used to share content with the sales team?

Sales 111

Sales Strategy Metrics SharePoint 111

Hurix Digital

OCTOBER 24, 2024

This article will help you understand the importance of Arabic localization services for global learning programs. Arabic localization means adapting your company’s website, products, services, and other content for Arab-speaking countries. This could ensure sustained success for your business.

Internationalization 52

Internationalization Global Services Program 52

LearnDash

APRIL 11, 2024

Additionally, it’s important to always be accurate and transparent in your marketing, sales pages , and web copy. Bringing in more membership sales by omitting information (or over-selling with inflated promises) will lead to more refunds in the end. Make sure users are aware of recurring membership payments before they happen.

Management 278

Management Site Policies Custom 278

LearnDash

JANUARY 30, 2020

But, for those users who lack confidence in their ability technical issues related to computers and the Internet, even a little bit of set-up can seem like too much. Our support team is also there to help you through any configuration issues you may have, and to resolve any problems you have with getting your course to work properly.

Develop 62

Develop Hosting License LMS 62

BigTinCan

NOVEMBER 3, 2020

To empower your sales, support, and other customer-facing teams to find and use content effectively. Common complaints we hear are things like: “Our sales reps are using outdated presentations”. Common complaints we hear are things like: “Our sales reps are using outdated presentations”.

Enterprise 126

Enterprise Sales Software Market 126

Origin Learning

APRIL 20, 2018

Service providers are also using Twitter chatbots quite effectively to address issues raised by users on their Twitter page. A recent Gartner study stated that – “ Twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020.”

Compliance Training 178

Compliance Training Simulations eLearning Gartner 178

Infopro Learning

MARCH 27, 2023

The banking, financial services, and insurance (BFSI) industry is critical in the global economy. The L&D program should focus on training employees to provide exceptional customer service, handle complaints, and resolve customer issues.

Metrics 170

Metrics Performance Compliance Training Augmented Reality 170

Hurix Digital

JUNE 15, 2025

It looks for typos, punctuation mistakes, and any remaining issues. Both copyediting and proofreading services come in handy to ensure your writing reaches its highest potential. Table of Contents: What are Proofreading Services? Proofing services ensure your message is clear, effective, and error-free.

Services 52

Services Authoring Tools Write Blog Case Study 52

Spark Your Interest

JANUARY 26, 2021

And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. Organizations need to educate their customers on the products or services they sell. That is needed for a Charity educating people on health or social issues.

Education 242

Education Custom Authoring Tools Miro 242

Hurix Digital

MAY 9, 2025

Summary This blog explores how Salesforce integration services empower CIOs and CTOs to streamline IT operations, reduce manual workloads, and improve business efficiency. As a result, there is increased innovation and better competitiveness through excellent service and technology. How Salesforce Integrations Reduce IT Workload?

Integrate 52

Integrate Services Business Case Study 52

TalentLMS

FEBRUARY 13, 2023

Managing an effective and skilled sales team requires a lot—from onboarding to assessing to motivating your employees. Training your sales reps is an important part of supporting and retaining the employees most directly tied to your company’s revenue success. It concentrates on developing the sales rep rather than on a client.

Coaching 98

Coaching Sales Job Help 98

LearnDash

JANUARY 23, 2020

If you have the option of weekly training themes, then you may be able to focus on a different training module each week and write a few different plausible interactions that deal with the training issue. Other emergency situations can include fire and weather-related emergencies.

Toys 296

Toys Tips Training Train 296

Infopro Learning

MARCH 20, 2018

Online surveys, focus groups, and assessments are great ways to disclose these issues and create more personalized branching scenarios. Online training characters must be in a familiar setting that mimics the real world, such as the sales floor or boardroom. Use Practical Challenges And Obstacles. Mimic Real-World Environments.

Authoring Tools 235

Authoring Tools Case Study Tips Create 235

Infopro Learning

MAY 1, 2018

For example, the first level allows them to explore the sales floor and help a customer locate a particular product, while the second gives them the opportunity to troubleshoot an issue with the POS terminal or resolve a client complaint. Can they upsell services or add-ons to increase your profits? Customer Service Scenarios.

Compliance Training 193

Compliance Training Games Online Simulations 193

Infopro Learning

MARCH 27, 2018

Tech issues don’t fall into this category, but basic human challenges do. For example, employees may still encounter the same customer service issues, or sales hurdles that prevent them from hitting their monthly targets. Times have changed, but the roadblocks are still there to make life more difficult.

Compliance Training 193

Compliance Training Authoring Tools Tips Content 193