Remove Knowledge Remove Mentoring Remove Services
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Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Quality service is one of the critical factors today’s consumers consider before making a purchase. One of the most common complaints customers have today is that the customer service representatives that they talk to do not know enough about the organization’s offerings to answer their questions. Solution Highlights.

Knowledge 380
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eLearning That Works for Remote Sales Teams

Hurix Digital

In this post, we will explore the essential skills, tools, and knowledge you’d require to establish eLearning for remote sales teams. It is not just an industry trend but a market demand to prioritize digital knowledge and skill using eLearning strategies for both employees and organizations.

Sales 52
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Accelerating the Learners’ Lifecycle to Catalyze Growth with Managed Learning

Infopro Learning

If you are looking for ways you can speed up the time to competency of employees in training, you may want to consider if outsourcing with a managed learning services partner is right for your company. A managed learning services vendor can provide your organization with assistance in every phase of the learners lifecyle.

Outsource 365
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A 5-Step Guide to Create an Employee Onboarding Plan

Infopro Learning

For example, a mentor may work with a new employee on the job to learn about customer interaction so they can watch, learn, and practice. On the other hand, product knowledge training may be more easily absorbed with just-in-time training materials like a mobile tool they can use to look up product features and exclusive deals.

Create 442
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Creating a Mentoring Tracking System to Measure Success

Chronus

Mentoring, which pairs experienced mentors with mentees seeking guidance and support, offers proven advantages for organizations of all sizes. The mentoring process also offers mentors and mentees myriad advantages, ranging from personal and professional development to advancement opportunities and a sense of belonging.

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Business-aligned strategies for Performance Transformation: An Interview with Anu Galhotra, VP, Learning Solutions, Infopro Learning

Infopro Learning

The economy today is knowledge-led and prone to rapid, unpredictable change. Are you creating the program to improve sales, customer service or the net promoter score? There are ways to build accountability in an online programs like Q&A and debrief sessions, intermittent check ins, supervisor involvement, or mentor support.

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3 Outcomes of Reverse Mentoring

Absorb LMS

While mentoring roles of the past were reserved for the most senior members of our society or the executive level of an organization, today’s mentors are present in every generation and in every role. In the past, mentoring was a one-way street—from elder to younger. Retention of employees.

Mentoring 127