Remove Knowledge Remove Product Remove Sales
article thumbnail

eLearning That Works for Remote Sales Teams

Hurix Digital

According to sales market research, 79% of customers would rather deal with trusted advisors who can provide value to their enterprise than with sales representatives who aim to close deals. Hence, a consistent stream of sales is crucial to many businesses’ expansion and long-term viability.

Sales 52
article thumbnail

Achieving Retail Excellence Through Custom eLearning Solutions

Upside Learning

The retail sector will only thrive if the right people, knowledgeable, competent, and responsive to changing market needs, are employed. That means reduced productivity, increased turnover, and lost growth opportunities. This gap in training can directly impact on customer service, sales, and operational efficiency.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to leverage Product Knowledge Training for Increased Sales

Infopro Learning

However, providing quality customer service now requires that your sales reps know more than just facts and features. To truly provide quality service your sales team must have a deeper understanding of the products and services your business offers. Each module was focused on a single product or service.

Sales 419
article thumbnail

3 Key Aspects to Deliver Effective Product Knowledge Training

Infopro Learning

In today’s world, several organizations are running neck-and-neck with a similar product range. It is crucial for businesses to have enough knowledge and expertise to make customer interaction more effective and wholesome. Here comes the significance of product knowledge training which ensures organizational growth and success.

Knowledge 419
article thumbnail

12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

article thumbnail

Identifying the Right Product Knowledge Training Methodology for Your Business

Infopro Learning

However, you might be surprised to learn that the key to providing quality customer experiences is to improve your employee’s product knowledge skills. Product knowledge is an important component of providing quality service. This can be learned from an effective product knowledge training program.

Knowledge 410
article thumbnail

4 Ways to Improve Your Product Knowledge Training Programs

Infopro Learning

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. Product training programs have long been an effective tool to help employees learn about new products and features. Develop Role-Based Learning Journeys. Provide Support Materials.

Knowledge 410